Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,650 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have tried to contact them to find out where my delivery is it is now over 2 weeks since I placed my order. The customer services do not answer phones or emails so would not recommend to use them with such poor customer services”

Helpful Report

Posted 3 years ago

HI, We are at a loss to explain your trouble reaching us. You can get in touch on 01502 473025 , we have customer service team answering calls from 8am-5pm Mon - Fri and 8am - 12pm Saturdays. You can also email us via websales@buyaparcel.com , if it arrives successfully you will receive an immediate automated response with a reference number for your enquiry. We can see you did manage to reach us in the end and our team quickly resolved this issue for you, once we were made aware of it. If we can assist in the future, please don't hesitate to get in touch. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Waited 2 weeks for a standard delivery will not answer email and impossible to get through to on the phone”

Helpful Report

Posted 3 years ago

HI, Sorry for the issue with your delivery and that your order got lost in transit. We can't say shipments never go missing, but it is rare and when they do we will always look after our customers. We have looked into this issue and can see a refund was arranged for this order to resolve the problem. We are at a loss to explain your trouble reaching us. You can get in touch on 01502 473025 , we have customer service team answering calls from 8am-5pm Mon - Fri and 8am - 12pm Saturdays. You can also email us via websales@buyaparcel.com , if it arrives successfully you will receive an immediate automated response with a reference number for your enquiry. Kind regards, buyaparcel customer services.

Posted 3 years ago

“I have used the company before. The service is excollect with parcels securely wrapped and arriving promptly after purchase. I find their prices competitive and website easy to navigate and use, with communication of order and updates, efficient and excellent. I would use their company again and have recommended to others. Thank you.”

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Posted 3 years ago

“excellent customer support no quibble return to get the right item that the customer foolishly mis-ordered!”

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Posted 3 years ago

“Painless experience for a good quality product at an excellent price. Will be using them again.”

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Posted 3 years ago

“Good price and quick delivery.”

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Posted 3 years ago

“God service just what I needed”

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Posted 3 years ago

“Arrived quickly and was just wat I needed”

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Posted 3 years ago

“Excellent product and super quick delivery.”

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Posted 3 years ago

“Quite often the lowest price for what I need”

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Posted 3 years ago

“very good and fast service.”

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Posted 3 years ago

“They quite good, fast delivery as well.”

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Posted 3 years ago

“the Hacienda Pizza Oven is a great addition to our Son's BBQ. Swift delivery and a good price too.”

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Posted 3 years ago

“All good, the tool i ordered arrived quickly via courier and was very reasonably priced.”

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Posted 3 years ago

“Fast, hassle free service”

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Posted 3 years ago

“Very fast despatch”

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Posted 3 years ago

“Very nice item. Seems to be good quality. Smooth transaction with no problems. Would use the seller again. Many Thanks”

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Posted 3 years ago

“Excellent service. Kept informed and delivered promptly as promised”

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Posted 3 years ago

“Great service and prompt delivery. Would recommend. Pricing and quality very good.”

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Posted 3 years ago

“Great Service the item arrived as scheduled the next day. All good with the chasing machine, a great piece of kit”

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Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,650 reviews