Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.63

4.6 Rating 10,684 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boiler hot water tank is brilliant”

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Posted 3 years ago

“Great service, quick.”

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Posted 3 years ago

“Terrible service! Will not be using this company again. Needed these boots next day never turned up at all had to go through paypal to get a refund never had any communication what so ever if I could give you 0 I would! There was no customer service”

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Posted 3 years ago

HI Nichola, Sorry your experience wasn't a good one for you. We can explain most of this issue. Despite you paying for next day delivery, it seems our team made an error and shipped this on the slower free service. We can see this turned up a couple of days later than you would have expected and then the delivery was refused. We can't say they never turned up but it does appear due to the delivery being late you rejected this shipment, which is understandable. Apologies our team made this error with the shipping service. From there we don't seem to have any record of contact from yourself such as emails to let us know about this issue. There is no record at all that you contacted us. This would explain why you didn't get any communication from us. Your paypal case was then opened and approved for a refund. We hope this refund goes some way to making amends for this issue. Should you have trouble contacting us in future, please don't hesitate to review contact information on our website to give us a call or send us a message. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Great service and speedy delivery”

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Posted 3 years ago

“Came across this company while doing an online search. Website was easy to use, prices were competitive, item was as described and delivered with the advised timescale. Would use again and happy yo recommend.”

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Posted 3 years ago

“Very happy with my Makita 5Ah 18v batteries. Best price on the web and fast delivery.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Arrive quickly as promised”

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Posted 3 years ago

“Send them an email regarding the core bits and never replied , poor”

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Posted 3 years ago

“Absolutely awful we choose the royal bath hotel In Bournemouth it was poor - rooms were so worn had to move three times and still bad. The buffet food for breakfast was either cold or dried out full of Greace and left without covers. Had to pay to use pool and car park £25 a night”

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Posted 3 years ago

HI Ashleigh, This doesn't appear to be a review for our services. We are buyaparcel.com, we supply power tools, plumbing and heating supplies etc. Your review appears to be one for a hotel associated with buyaparcel. Please would you mind removing or updating your review? Kind regards, buyaparcel customer services.

Posted 3 years ago

“Tacwise Duo brilliant tool, fullly recommend it and service from Buy A Parcel”

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Posted 3 years ago

“It’s great hose, easy to use, feels strong and connectors are easy to install. Happy clappy”

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Posted 3 years ago

“The article was damaged the collection process was diabolical and still havnt received my refund”

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Posted 3 years ago

HI Paul, Thank you for your feedback. Sorry the process of return wasn't good for you. We do our best to make the process as easy as possible by making these collection bookings as per customer request. It seems despite our booking, the carrier arrived the following day to collect instead. We can't say these delays with collection never happen, but they are rare and not usual. Once collected the following day, we can see return went smoothly from there and you have been refunded for your transit damaged order. Rest assured issues with delivery such as transit damage are logged, and reviewed when we review contracts with our carriers. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Good, strong work table.”

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Posted 3 years ago

“Love my Dewalt grinder.”

Buy A Parcel 5 star review on 30th December 2022

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Posted 3 years ago

“Excellent, fast delivery.”

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Posted 3 years ago

“Delivered as stated”

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Posted 3 years ago

“Fantastic service. I bought this item for my husband. Quick delivery, well packaged and he loves it. Highly recommended.”

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Posted 3 years ago

“Fast efficient and straight forward service. Purchased the deWalt impact gun and arrived as expected and on time. Great service and would buy again from the retailer.”

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Posted 3 years ago

“No Complaints at all Quick to arrive”

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Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,684 reviews