Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.63

4.6 Rating 10,684 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying was easy delivery good as was price But trying to register the part to obtain the advertised 5 year warranty is a battle and is still ongoing Not sure who is the problem but the manufactures do not recognise buy a parcel So please beware if you do want a warranty Have since had a reply from buy a parcel the ticket has been closed Someone nerds to rectify this not send me emails to call Again”

Helpful Report

Posted 4 years ago

Hi Andrew, we are a long-established Bristan provider, please try our legal name Godfreys IT Limited. If they still don't accept, please get in touch we will put them straight. Thanks, Mike

Posted 4 years ago

“Quality service,and prodict. Very pleased with service. Thanks”

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Posted 4 years ago

“Not happy at all I had to return my item and pay for the postage to return it, nothing but problems, even when they received the parcel back it took weeks for them to refund my money back to me. The item I bought was misleading. I wouldn't recommend them, no offer to pay back the postage, customer service was smug and very un helpful.”

Helpful Report

Posted 4 years ago

Hi Edward, Thanks for your review. We have looked into your case and sadly we can't say your review is reflective of the reality of the situation. From our records it appears you ordered a particular model of tool, but actually required another. Sorry you felt this was misleading, the model of the tool is advised as clearly as possible on the listing and the model you were trying to purchase isn't mentioned in the listing you purchased. When you contacted us, our team immediately assisted by raising a return for you. Sadly, due to your location you were unable to take advantage of the free postage options we provide as a kindness in these situations. Once your order was returned it was processed as usual, and for a full refund. Unfortunately if a returning shipment is slow coming back to us, this would delay a refund. Kind regards, buyaparcel customer services.

Posted 3 years ago

“I have to be honest I was skeptical this site was legitimate at first. But I can't fault them. Great price for the items, swift delivery. Very happy. Thanks.”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“Brilliant to deal with had a problem with one item sorted with one email just good service”

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Posted 4 years ago

“I bought a bag for my tools. Got an email to say it had been shipped and was on a guaranteed two day delivery. A week later I had no delivery. I emailed and had no reply. After a second week I emailed again. Had a reply this time. no one knew where my bag was, was told I would get a new one sent to me. A few minutes later I had another email saying they were out of stock so I would get a refund. Refund was received quickly.”

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Posted 4 years ago

“Great service and resolution of any questions I had”

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Posted 4 years ago

“every transaction was pleasant with good service.”

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Posted 4 years ago

“Ordered a Makita leaf blower on Sunday afternoon and it got to me by Teusday afternoon without any fast delivery payment. It was very well wrapped and in good condition”

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Posted 4 years ago

“Fast postage and product arrived in good condition.”

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Posted 4 years ago

“Great prices and good stock of items! I bought quite a few tools from this supplier and they come well packed, with reputable delivery company. Definitely will buy some more tools from here.”

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Posted 4 years ago

“Fairly easy to use purchase but the cursor kept jumping ahead to the wrong line”

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Posted 4 years ago

“.............................”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service and product as advertised”

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Posted 4 years ago

“Fantastic customer service as it should be. Couldn't fault them. Had to return a product. DHL WERE APPALLING AND DIDN'T KEEP ME OR BUY A PARCEL UPDATED. ABSOLUTELY ATTROCIOUS SERVICE IF YOU CAN CALL IT THAT FROM DHL.”

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Posted 4 years ago

“could not fault the service provided by buy a parcel would definately use again”

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Posted 4 years ago

“Good package deal”

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Posted 4 years ago

“Great user friendly website. Excellent prices. Fast delivery Very pleased.”

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Posted 4 years ago

Buy A Parcel is rated 4.6 based on 10,684 reviews