Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,650 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent tools with excellent service 👍😁”

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Posted 3 years ago

“Was looking for an alternative to wicker type hanging baskets as the wooden ones only last a few years before starting to break up and go out of shape and these plastic ones look ideal and of a good quality”

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Posted 3 years ago

“Brilliant customer service. Very happy with my purchase.”

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Posted 3 years ago

“As on the tin”

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Posted 3 years ago

“Best blades for laminated boards”

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Posted 3 years ago

“Great price, speedy delivery and good communication. Thanks”

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Posted 3 years ago

“Bargain for the price and looks good up. Only downside is part or the arch had a big split in it and when putting together it totally broke, mended with a bit of glue and a screw so no biggie. Still a bargain for the price”

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Posted 3 years ago

“arrived in perfect condition and they look great”

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Posted 3 years ago

“It’s always a worry when you buy online from a company you have never heard of. I didn’t need to worry as the sale went very smoothly with no problems. I was kept up to date with several emails each step of the way. 10 out of 10 for customer service.”

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Posted 3 years ago

“Item ordered on next day delivery after waiting in all day DHL failed to deliver had to fight to get item returned to BUY A PARCEL. Item was eventually returned and was informed by BUY A PARCEL me it would be refunded in 1-5 working days 8 days later i am still waiting”

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Posted 3 years ago

Hi Anthony, Sorry for the delay with your refund. Sadly rejected deliveries can be a bit slower coming back to us. We would always recommend raising an authorised return , as turnaround will be much faster. It seems this issue was resolved by our team and the order refunded. Kind regards, buyaparcel customer services.

Posted 3 years ago

“The package I purchased was short of parts. I called buy a parcel customer service department and was through within seconds. Their agent was very friendly, identified my issue straight away and arranged for the replacement parts to be delivered ,which I duly received within 2 days. First class”

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Posted 3 years ago

“I ordered a Makita strimmer then was informed it was out of stock so had option to wait or be refunded. Stock was in in two days and my strimmer was dispatched immediately. It arrived promptly, communication was fantastic all the way through, customer services were remarkably helpful. The whole process was executed with courtesy and professionalism and I would not hesitate to recommend this company to anyone. I have purchased from them before this and will do so again with complete confidence. Thankyou to you all.”

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Posted 3 years ago

“Perfect fast sage recommended service with a smile. Great prices top brands all makes and models”

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Posted 3 years ago

“Excellent product - I bought a corner pergola seating area at a lower price from anywhere else and very fast delivery - extremely pleased”

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Posted 3 years ago

“I was initially a bit dubious of buying because the price seemed too low to be sensible and the 'Buy a Parcel' name itself made me cautious. After researching the company I took the plunge and ordered from them - very pleased with the result, goods exactly as described and service is first class. Now one of my go too companies.”

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Posted 3 years ago

“Very quick dispatch & delivery. Highly recommended.”

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Posted 3 years ago

“Nothing not to like here. Good customer service and very competitive prices. Recommended”

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Posted 3 years ago

“Excellent service - the price was better than elsewhere and delivery was very quick. I was a bit concerned about how trustworthy they'd be due to their name, but after a quick check on Google they seemed ok. I'd definitely use them again”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Great product great price and quick delivery”

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Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,650 reviews