Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,650 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent product and exceptional value”

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Posted 3 years ago

“The delivery could have been quicker, also It never came with the free gift. I emailed them about and there was no reply. I have used it a couple of times and it worked well,”

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Posted 3 years ago

HI Anthony, Thanks for getting in touch. We have looked into your order and can't see that the product you purchased was part of any offers involving free gifts. We have gone in search of messages from you, using the details shared in your review and were unable to find a message. Please do try contacting us again by telephone or email and we would be glad to talk to you about this issue. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Good company with a responsive customer service which deals with all your matters. Helpful telephone response.”

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Posted 3 years ago

“Very good product 😀”

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Posted 3 years ago

“Great service, always well informed with dispatch of goods and when to expect your purchase. Helpful on emails if any questions.”

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Posted 3 years ago

“A nightmare from start to finish! Delivered the wrong item. Came to collect the wrong item & replace it with the correct item, but delivered the same wrong item again! The only saving grace was Drew who kept us up to speed via email & tried to sort the mess out. 10/10 for Drew. Unfortunately, will probably not use again.”

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Posted 3 years ago

Hi Kevin, We are sorry this process was such a nightmare. Sadly our supplier shipped the wrong part twice despite our best efforts to help them get this right. We are glad to hear Drew looked after you and got the issue resolved for you. We are sad to hear you may not use buyaparcel again. However, we hope you will change your mind and give us the opportunity to show you the issues with this order are not the usual experience with buyaparcel. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Excellent service. I had to returned the item l have bought due to my inconvenient. The customers service were incredibly perfect, they made an arrangement to send itback and refunded. Very pleasant andfast transaction”

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Posted 3 years ago

“Product good bit hard to level up when exstened laser level go,s out of level”

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Posted 3 years ago

“Got a dewalt impact driver, it arrived with a fault but Buy A Parcel were very helpful and got old one collected and a new one out to me promptly. Will buy from them again without hesitation.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Arrived on time and in tact.”

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Posted 3 years ago

“Great service, speedy delivery, everything was like clockwork, would use again.”

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Posted 3 years ago

“Brilliant bit of kit at a very reasonable price”

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Posted 3 years ago

“I couldn't fault this company for its service and reliability I would shop with them again in the future”

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Posted 3 years ago

“Good service ,received item on time , but again from you”

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Posted 3 years ago

“Great service and happy with my purchase”

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Posted 3 years ago

“great price,great product,great delivery.”

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Posted 3 years ago

“Good fast service 👍”

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Posted 3 years ago

“Quick efficient service”

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Posted 3 years ago

“In truth I was a bit nervous about buying a shower (replacement engine) from a website called "Buy A Parcel". No need to be though, the service was excellent, and the delivery was as promised. I'm happy to recommend them to fellow doubters.”

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Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,650 reviews