Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,907 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bonners is an outstanding music store and I made my first purchase, a Yamaha Keyboard, around 15 years ago. Just bought a Roland RD2000 Keyboard and it arrived in good condition and was competitively priced.”

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Posted 2 years ago

“I wasn't sure if my keyboard had been a shop display model or something, (I think it was the last in stock at the time of ordering), and I could see a few fingerprints on the buttons, keys and around the casing etc when I unpacked it, but other than that slight concern - the keyboard is fantastic, the delivery was super fast, and I'm enjoying my purchase overall. Thanks again.”

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Posted 2 years ago

“Item arrived very quickly, free postage and the item in question was the best price I could find. Will be using again absolutely. Excellent service all round!”

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Posted 3 years ago

“Very helpful and excellent service. Delivery was simple and on time.”

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Posted 3 years ago

“Very good customer service, attentive to customer's requests.”

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Posted 3 years ago

“Fast turnaround and very helpful”

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Posted 3 years ago

“I recently needed to purchase a new digital piano for my choir, and the service from start to finish has been exemplary. From general customer service to helping sort out of a package deal to helping with a lost item. I dealt with Tom mostly, but everyone was great. Keep it up guys! :)”

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Posted 3 years ago

“My purchase was only a gift voucher but this was very simple to do and was received by email almost instantly”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Excellent service thanks and Hammond XK4 is superb”

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Posted 3 years ago

“Excellent advice via Redhill store followed by easy and quick online ordering process.”

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Posted 3 years ago

“Managed a pre order smoothly - arrived as expected”

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Posted 3 years ago

“Bonners Music were excellent, the delivery and installation of the piano went perfectly. From when the purchase was made they kept in touch regularly firstly to arrange a delivery day/time and then on the day to update us on the arrival time. Very friendly and helpful indeed :)”

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Posted 3 years ago

“Once again excellent service from Bonners. Tom kept me updated about when the music rest for my SKX Pro Stand would be available . I received an email letting me know what day the stand would be available online, and on that day was able to order it. Very prompt delivery too. Tony gave me excellent service when I bought the SKX Pro last January and told me that a music rest would be available.”

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Posted 3 years ago

“Excellent service and very pleased with the piano”

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Posted 3 years ago

“I am very pleased with my Yamaha CLP-725, which I ordered online from Bonners. I only had to wait a few days before it was delivered to my door. All of the staff I had dealings with were very helpful, professional and considerate. I would use them again.”

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Posted 3 years ago

“Got a lovely little Marshall DSL20 amp, great price and quick delivery. Overall very happy with Bonners and will definitely buy here again :)”

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Posted 3 years ago

“Great service. Very helpful staff. Happy customer.”

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Posted 3 years ago

“Excellent customer service. Received a call on day of purchase to confirm order & despatch information. Item arrived very quickly as advised.”

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Posted 3 years ago

“Excellent customer service. Piano installed with no issues by a professional team.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,907 reviews