Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,542 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well laid out website with plenty of details to help decide on what instrument is best... Once decided, their bundle prices and availability swung it for me and after purchasing delivery was super quick too... Product is amazing and I cannot fault the service either, well-done Bonners”

Helpful Report

Posted 2 hours ago

“Brilliant experience at Bonners music Newcastle upon Tyne. Neil and Steve were both so helpful and I got a great deal on a Kawai digital piano. The showroom is brilliant and you can browse at your leisure, I was left to try the instruments on my short list without any pressure. Thanks everyone at Bonners.”

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Posted 19 hours ago

“Pain free ordering”

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Posted 1 day ago

“I recently purchased a Kawai ES120, and I’m extremely happy with my experience. The package arrived quickly and in perfect condition, and everything worked flawlessly right out of the box. Excellent service — highly recommended!”

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Posted 1 day ago

“Purchased a Jupiter X for a decent price, delivery was next day, packaging was good and everything worked like it should. What more could you want”

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Posted 1 day ago

“Excellent service and guitar is great”

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Posted 1 day ago

“Great shop and the staff are always so helpful. Best guitar shop by far 👍🏻👍🏻”

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Posted 1 day ago

“Good service and delivered on time. Excellent product”

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Posted 1 day ago

“Just wanted to give a 5 star review for the fantastic service I received. Especially from Vicki. My Nord sustain pedal jack plug needed repairing, they sent it off and the repair from Nord was not good at all and the jack broke in my sustain pedal socket. Vicki helped me get the broken bit out and also sent me a brand new Nord Triple Pedal free of charge the next day. I wasn’t expecting this lovely gesture from the company. As a full time gigging musician it was important I got the issue fixed quickly. Thank you Vicki and Bonners. You are amazing. All the best. Simon.”

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Posted 1 day ago

“Excellent, as described and arrived quickly and safely.”

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Posted 2 days ago

“Very happy with the servvice from bonners”

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Posted 2 days ago

“Excellent service as ever. Kept me in touch with the progress of my order and info was spot on.”

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Posted 2 days ago

“Bought some items online from Bonners, the customer service was very helpful and polite, and delivery was super fast. Very satisfied!”

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Posted 2 days ago

“I ordered the new Hammond M-Solo keyboard from Bonners, the price was competitive and the website was informative and easy to navigate and use. Will use Bonners again for future purchases.”

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Posted 3 days ago

“Quick and simple to place order by phone on Friday and via online payment- no nonsense delivery by Tuesday. Great service ! Thanks”

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Posted 5 days ago

“prompt delivery”

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Posted 5 days ago

“Amazingly quick service”

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Posted 1 week ago

“Great to deal with as a company. I part exchanged my keyboard to upgrade to a new Yamaha P525 and got a very good price. Super happy! Highly recommend.”

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Posted 1 week ago

“no complaints very quick . had no contact with staff did it all smoothly on line bought a Yamaha DGX670 .. what a lump that was arriving at my door. very pleased though”

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Posted 1 week ago

“Received my new Nord keyboard last week. Dan was very helpful in talking me through getting to grips with some of the aspects of the keyboard.”

Helpful Report

Posted 1 week ago

Bonners Music is rated 4.9 based on 4,542 reviews