Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 3,907 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 3,907 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th April 2024

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good.”

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Posted 3 hours ago

“Online Order system easy . Arrived on time very pleased thank you”

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Posted 3 weeks ago

“Delighted to find you had an accessory for my old technics keyboard. It's always worth enquiring.”

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Posted 1 month ago

“I did a lot of research online before ordering a Roland FP-10 electric piano from Bonners. I wanted to buy from a reputable company with specialist knowledge and a rtack record for good customer service. I am very pleased with the piano - it lives up to Bonners' online description. The only reason that I have not given Bonners 5 out of 5 in this review is the limited communication about actual time of delivery. I had a date, but did not know ahead of time what time of day to expect these valuable goods to show up at my door, and so had to cancel at very short notice a couple of appointments so I could be at home for the entire day. I will say that the 3 packages arrived in excellent condition and the youg van driver cheerfully helped me carry the heavy piano upstairs.”

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Posted 1 month ago

“All ok with delivery! Did not expect it to be so heavy! Was not expecting to have problem putting together. I am getting on a bit!! I should have got assembly from you as well.My daughter and partener put piano on stand for me”

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Posted 1 month ago

“Excellent sales service and great price.”

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Posted 2 months ago

“Your delivery company was hard work”

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Posted 2 months ago

“Really good contact”

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Posted 3 months ago

“OK so it wasn't a musical instrument but two accessories purchased for my Hammond keyboard which I previously did buy from Bonners. This time I purchased a keyboard carry case and cover. The order process was straighforward and the items arrived very soon after. The case, which was well packed in a sturdy cardboard box and not folded, is well padded and the exact size for my keyboard. This should offer lots of protection when in transit. Also, colour co-ordinated with the keyboard, i.e black and British Racing Green.”

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Posted 3 months ago

“Prompt delivery with good customer advice.”

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Posted 3 months ago

“Kept well informed,no dramas”

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Posted 3 months ago

“My piano was delivered very quickly after the order was placed. The delivery itself was prompt and good-ñatured and courteous.”

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Posted 3 months ago

“Polite and professional, prompt delivery, but no part exchange allowed on a quite expensive keyboard.”

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Posted 3 months ago

“Very Helpful with the purchases and easy to get through to customer care .”

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Posted 3 months ago

“Quick and easy online shopping and the guitar was set up perfectly for straight out the box”

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Posted 4 months ago

“Hi, Thanks. My items arrived well-packed and in good condition. I would rate the experience as good. There was a little issue with the headphones which were sent a few days after they were meant to arrive - but I have them also now...so very happy. Thank you. Ian”

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Posted 5 months ago

“Good service. All OK.”

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Posted 5 months ago

“The music holder/stand for the Hammond SK Pro stand was just what I needed but it was smaller than I thought it might be. I expected something the same dimensions as a normal orchestra stand. It's useful because if you have pedals, the unit leaves no room for a normal stand unless it's off to the side.”

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Posted 5 months ago

“Had the package deal for piano+stand and pedal I wanted that Amazon was only selling separately. Delivery was also fast just a few days. Delivery was done by TNT who lack proper tracking, I had an issue with late delivery and had to get in contact with their customer services several times to get it sorted. 4 star as I feel for the price charged Bonners should either use a better courier service or follow up on the expensive deliveries themselves, shouldn't be the paying customers job. Otherwise a great service and good customer support from Bonners themselves. Very happy with my new FP30x”

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Posted 6 months ago

“Sorry that you wouldn't take my Korg in part exchange.The rest of the sales experience was very good. The demo of the keyboard that I chose was really brilliant. John Head”

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Posted 6 months ago

Bonners Music is rated 4.9 based on 3,907 reviews