Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,338 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and quick delivery. A problem with my order was sorted out promptly and efficiently.”

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Posted 3 weeks ago

“Purchased Fender highway series at an incredible price, shop contacted me to discuss delivery, everything was exceptional. I had a couple of queries and the shop responded within a minute on email. Impressive to say the least.”

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Posted 3 weeks ago

“Fender Tone Master Princeton Amplifier - excellent value and delivered on time!”

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Posted 3 weeks ago

“Excellent easy purchase from a real specialist musical business Hope to use again. Would recommend without hesitation”

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Posted 3 weeks ago

“Excellent Customer service in helping me choose my new Piano. Very welcoming store at Milton Keynes and to top it off the delivery was quick and the set up was all done for me by a two man team that worked professionally and friendly.”

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Posted 4 weeks ago

“Fast delivery. Delivered carefully from courier. No scraping or damage on external packaging. Product great. Very very happy with my Piano. Would definitely buy from here again. Purchased the Kawai ES120 Delux package.”

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Posted 4 weeks ago

“Very competitive price and great sale support and delivery.”

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Posted 1 month ago

“The Kawai digital piano I bought arrived in perfect condition and I appreciated the very fast delivery.”

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Posted 1 month ago

“Ordered a guitar for delivery online, but had to phone for change of day and your guy was a pleasure to deal with on the phone. Not much of that kind of customer service around these days for sure. Happy with product and even more so of your service thanks Steve.”

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Posted 1 month ago

“I would use Bonners again. They were very helpful.”

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Posted 1 month ago

“I purchased a new Yamaha CLP875PE digital piano last November from Bonners in Reigate. It was my first time in a piano showroom and being a relative novice (12 months playing at that point), I had no idea what to expect, especially with such a wide range of instruments available to choose from, where do you even begin to start? I had a budget in mind and after a good chat with Emma at Bonners, she gave me a good overview of the instruments in and around my budget and then gave me the time and space to test the instruments, there was no pressure or hard sell at all which I really appreciated. I was in the showroom for around 2 hours trying all the different pianos, finally narrowing it down to two options, however i kept going back to the Yamaha CLP875, it had the most realistic feel to me when comparing this to my teachers Yamaha acoustic piano and the sound quality is just exceptional with and without headphones. There's also a whole host of other piano voices and features to choose from, more than enough for me and the Smart Pianist app adds another level of functionality with many advanced features to fine tune the piano to your personal preferences if required, although I've kept everything in the default modes for the time being. You can also stream your music through the piano or play along to your favourite tunes, the sound quality is such high quality. So I'm 5 months in now, the honeymoon period should be over right? No not at all, I absolutely love playing this piano, I'm playing everyday and I can honestly say this is one of the best purchases I've ever made, I get so much pleasure from learning and playing this piano, I just wish I'd taken up piano years ago! Thanks again to Emma and Bonners for their excellent service and support, from purchase to delivery everything was top notch. Best wishes Dave.”

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Posted 1 month ago

“Ordered a Kawai CN301 from Bonners last Thursday. I had called the day before to find out about the delivery process and the information I received was very helpful. It was despatched next day and arrived via DX on the following Tuesday . Was kept informed at each stage and very pleased with the service I received. Wiil definitely buy from Bonners in the future. Great experience.”

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Posted 1 month ago

“Excellent music shop. Purchased online a digital piano from Bonners Music and it was delivered in a couple of days. Communication with Bonners was excellent too.”

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Posted 1 month ago

“Great item at a good price. Quick delivery.”

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Posted 1 month ago

“Really helpful- really responsive to all my enquiries and have excellent advice- keyboard delivered very quickly- many thanks!”

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Posted 1 month ago

“Great and helpful service.”

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Posted 1 month ago

“First class professional service from the friendly lady who spoke to me on the phone and from the two affable chaps who delivered and assembled the piano”

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Posted 1 month ago

“Bought a digital piano, easy communication and professional service. Installed by their own staff.”

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Posted 1 month ago

“Yamaha Clavinova CLP 835R: I enquired about purchase having seen a lower price than advertised by Bonners. A short check (by a very pleasant lady at the Eastbourne branch) and I was offered a price match. I purchased the digital piano on-line on Sun 03 Mar 2025. It was delivered as a flat pack into my house (ground floor) by courier the following Wed am. I assembled it in a couple of hours with brief help from a friend lifting the main unit from the strong cardboard packing case and was playing the fabulous Bosendorfer sampled sound minutes later. All in all a great experience.”

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Posted 1 month ago

“Easy transaction and fast delivery, good communication, quality product - many thanks”

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Posted 1 month ago

Bonners Music is rated 4.9 based on 4,338 reviews