Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bonners Music Reviews

4.90 Rating 2,580 Reviews

99 %

of reviewers recommend Bonners Music

Company Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.93 out of 5

Read Bonners Music Reviews

Visit Website

Phone:

01323 639335

Email:

tony.white@bonnersmusic.co.uk

Location:

9 Faraday Close

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 3rd December 2021

Bonners Music 5 star review on 22nd November 2021

STEPHEN CHADWICK

Bonners Music 5 star review on 22nd November 2021

Bonners Music 5 star review on 1st November 2021

Bonners Music 5 star review on 28th September 2021

Bonners Music 5 star review on 18th September 2021

Bonners Music 5 star review on 14th September 2021

65

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a second-hand Yamaha Clavinova CLP265GP digital baby grand. Absolute top-notch immaculate condition instrument looking fantastic in the lounge (even the wife doesn't mind it!). Not stopped playing it for days (like being a kid again). As you'd expect, solidly built, keyboard action fantastic, sound rich and fully bodied, feels and sounds just like a real grand piano at a fraction of the price. Very pleased, feel like i've acquired an absolute bargain. Great advice and customer service from Olly in the shop. Purchase process smooth, went in shop by chance on a Friday, saw the instrument, bought it and had it delivered very promptly by the following Tuesday.”

Bonners Music 5 star review on 9th July 2020

Bonners Music 5 star review on 9th July 2020

Bonners Music 5 star review on 9th July 2020

Helpful Report

Posted 1 year ago

“I purchased a used keyboard from Bonners which, although it had been checked before it left their store was faulty upon arrival. I contacted Bonners and they hastily organized a replacement which was delivered by a member of their staff from Eastbourne to my home in Norfolk. A round trip of about 390 miles. Excellent service!”

Posted 21 hours ago

“This is not the first time I have used Bonners Music. Always very helpful & knowledgeable staff, Amanda & Tom. Items always delivered as planned & tracked. Will remain a customer, thank you.”

Posted 21 hours ago

“Very quick and efficient delivery of my piano stool.”

Posted 22 hours ago

“Great service!”

Posted 22 hours ago

“Really pleased with the Feurlich piano stool that we ordered from Bonners. Still concerned that it is not leather when the shop assistant assured me that it was! It looks nice anyway and feels nice and firm.”

Bonners Music 5 star review on 3rd December 2021

Posted 23 hours ago

“Really happy with my bass, arrived well packed and played like a dream straight away! Thanks!”

Posted 23 hours ago

“Brilliant service throughout Very fast delivery of goods And great customer care. Would highly recommend Stephen McKnight”

Posted 23 hours ago

“I purchased a digital piano and found the staff to be really kind and helpful on the phone. Dispatch and delivery was very quick and pricing is competitive. Overall, would very much recommend!”

Posted 3 days ago

“Great service and helpful with a query re delivery”

Posted 3 days ago

“Prompt service and item arrived in mint condition. No complaints.”

Posted 4 days ago

“I’ve bought online from Bonners on several occasions and always received excellent service.”

Posted 4 days ago

“Very prompt and good service. Thank you.”

Posted 4 days ago

“Reliable quick delivery and helpful staff who replied to my queries promptly! Excellent”

Posted 5 days ago

“Excellent service. I tried out and ordered a new piano, and they price matched another price I had been quoted and included delivery. Everything was very straightforward, and the delivery men were friendly and capable. Hard to find anything to complain about!”

Posted 1 week ago

“Very helpful. Without any doubt. The best sales and service buying a guitar I've ever had. And I buy many. Special thanks to Myke. Exceptional experience.”

Posted 1 week ago

“Very fast delivery and great service. Would recommend!”

Posted 1 week ago

“Fanstastic service and speedy and friendly communications! Very pleased with Bonners AND the piano 👍🏻🙂”

Posted 1 week ago

“Great all round experience - very easy to order via the website. Immediate confirmation email, another email from sales team the next morning saying the order was processed and confirmation that item was being despatched the next day. Follow up email with courier information. Incredible pricing and service - goods arrived on time and in great condition. Would definitely recommend this seller.”

Posted 1 week ago

“Quick and professional.”

Posted 1 week ago

“FOUR EXCELLENCE Excellent competitive prices Excellent communication Excellent products Excellent after-sales service”

Posted 1 week ago

«
1
2
3
4
5
»

Bonners Music is rated 4.90 based on 2,580 reviews