Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,616 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Yamaha CLP 845 from Bonners and have to say we are very happy with the product. Delivered as promised on time. Highly recommended.”

Helpful Report

Posted 2 days ago

“I ordered a Didgitech Jam-Man pedal and it arrived in no time at all and it great shape. Nice price too. Thanks Bonners.”

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Posted 2 days ago

“Excellent service!”

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Posted 2 days ago

“Order was processed and shipped very fast, and the package itself was wrapped up secure and unharmed. Changes made to the delivery date were put through immediately.”

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Posted 2 days ago

“Visited the Reigate Piano Centre and checked out the range of digital pianos assisted by David Burt, Acoustic Piano Manage. David was very helpful and answered all my questions and made the process of buying very easy. My Kawai CA501 was installed by Chris and Stewart who are excellent ambassadors for Bonners Music and were so quick, efficient and polite in the process. I would highly recommend Bonners Music to anyone looking to buy a digital piano based on my own experience.”

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Posted 3 days ago

“A very good price and in stock to enable quick delivery. Despite the Christmas rush for carriers delivery was very prompt. Very good delivery service. The staff dealt really well with a change we needed to make. All in all a good experience and great piano.”

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Posted 3 days ago

“We spoke to the staff at first to get some advise on which piano to get for our son. They were very helpful and gave us good advice. After that we ordered our piano and the delivery was great apart from TNT not delivering on the date they said. But bonners was very helpful and I would recommend them to any one. Great service and great people to speak too thanks”

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Posted 3 days ago

“Helpful staff but I didn't like using online shopping.”

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Posted 4 days ago

“Great price & really good condition for a used guitar. Brilliant prompt service & no hesitation to recommend.”

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Posted 5 days ago

“Simple to order and quick delivery.”

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Posted 5 days ago

“Im very happy with my new keyboard and stand. The stand took a week to arive though but this was due I think to the black friday shopping. Bonners rep kept me informed of the delivery dates.”

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Posted 6 days ago

“Great technical advice when I called and fast delivery.”

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Posted 6 days ago

“My order of a Casio digital piano and 3-pedal set pleasingly arrived only a couple of working days after it came in stock. Though I'm still learning its many features, the piano itself is excellent for my purposes and a pleasure to play. I chose Bonners not only because their price was very competitive but also because, where realistic, I prefer to buy from "bricks and mortar" shops. I'm very happy with the service Bonners provided, from my initial queries through to delivery and can readily recommend them to others.”

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Posted 6 days ago

“I bought my Yamaha PSR 720 from Bonners, Newcastle on 28th nov 2025. We travelled down from Perth to the shop and it was demonstrated by Col who was very patient and helpful. i Would highly recommend Bonners and all the staff who never made us feel rushed. Regards James and Dianne.”

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Posted 6 days ago

“I was very impressed with Bonner's online review of the Yamaha CK88 keyboard, so I intentionally wanted to buy from them, to support the business. Very professional and helpful service in the Eastbourne shop. I'm also v pleased with the piano bench just purchased. I highly recommend Bonner's. Thanks guys.”

Helpful Report

Posted 1 week ago

“Great condition Epiphone j45 guitar - well packaged and promptly sent. Great price too”

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Posted 1 week ago

“Bonners is great the videos are excellent to help you decide on a purchace when you are unable to get to the shop but delivery leaves something to be desired”

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Posted 1 week ago

“Although the product was good and boxed it did however lack the usb charging cable ! Which was dissapointing”

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Posted 1 week ago

“Very good, keyboard delivered in great condition and exactly what was stated.”

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Posted 1 week ago

“Fabulous customer service. Amanda was so knowledgeable and helpful in advising me on the best keyboard to meet my needs. Communication was great throughout and I couldn’t be happier with my Yamaha P525 digital piano. 😊”

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Posted 1 week ago

Bonners Music is rated 4.9 based on 4,616 reviews