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Bonners Music Reviews

4.90 Rating 1,978 Reviews
99% of reviewers recommend Bonners Music
Company Reviews
Read Bonners Music Reviews
91.91%
1818 Reviews
6.88%
136 Reviews
0.81%
16 Reviews
0.30%
6 Reviews
0.10%
2 Reviews
Visit Website

Phone:
01323 639335

Email:
tony.white@bonnersmusic.co.uk

Location:
56 LANGNEY ROAD

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier
delivery methods
Next Day
average delivery time
99%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
Colin Johns
Colin Johns
Verified Buyer
"Extremely pleased with the service and arrangement for delivery of my KAWAI GL30 (ATX2) Piano, the delivery and assembly was expertly carried out.This is my 4 th piano purchase from Bonners which included 2 in no Yamaha clavinovas for both my home in uk and Spain Hence my confidence in my choice of supplier. A profesional supplier that I would be pleased to recommend . Cheers Colin (Plymouth)"
Report
Posted 3 weeks ago
5
John Derby
John Derby
Verified Reviewer
"My Bonners purchasing experience has been fantastic. Not only is the piano fantastic, but the pre and after sales support was fantastic. The sales representative at the Reigate store, David Burt, was very helpful right from the moment I walked in the showroom. He spent time to explain and demonstrate the various Yamaha U3 pianos on display in order to assist me in deciding which one I’d like. Superb piano, great service from Bonners. Also the delivery went very smoothly and promptly. Overall I’m a happy customer. Thanks Bonners for all your help. I do not hesitate in saying that this is the place to go for great customer service."
Report
Posted 3 weeks ago
5
More Photos
Alan James
Alan James
Verified Buyer
"Recently purchased a new digital piano having looked locally at shops to get an idea of it's performance. Bonners was the choice due to good demonstrations on youtube, helpful staff and price. The delivery and set up of the piano was first class. Can only recommend to others. Thanks"
Report
Posted 2 months ago
Ian Middleton
Unverified Reviewer
"Exellent service prompt delivery boys very helpful"
Helpful Report
Posted 5 days ago
Visit Website
Mary Ellis
Verified Buyer
"Whole experience excellent. CA48 lovely piano. Had very good advice. Good price, delivery and assembly by two nice guys. Would thoroughly recommend."
Helpful Report
Posted 1 week ago
RUSSELL
Verified Reviewer
"Excellent , friendly and helpful staff . Bought a keyboard with Tom who was really helpful . I will be back once i get to grips with my new purchase . Thanks"
Helpful Report
Posted 2 weeks ago
Paola
Verified Reviewer
"I contacted Tony about a piano and he helped choose the right one for me. Really happy with the service, would definitely recommend them!"
Helpful Report
Posted 2 weeks ago
S Bradbrook
Verified Reviewer
"Service was excellent; no complaints at all. Very happy with the whole experience, and the piano."
Helpful Report
Posted 2 weeks ago
Julie
Verified Buyer
"Yes Bonners were excellent delivering and setting up our new claranova 645. It is a fantastic instrument that is being enjoyed by all."
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Reviewer
"The customer service I've received from Bonners has been fantastic every step of the way."
Helpful Report
Posted 3 weeks ago
Bethany Wilkins
Verified Reviewer
"The staff at Bonners were knowledgeable, polite, friendly and helpful. They listened to what my piano requirements were and recommended accordingly - and their showroom had a large selection to choose from. They were also very prompt at responding to a few later queries I had. I am very happy with my piano and would recommend Bonners to anyone looking for a piano."
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
"Excellent knowledgeable service"
Helpful Report
Posted 3 weeks ago
B48022275 Margaret Willis
Verified Reviewer
"Following my research on Yamaha Avant Grand N1 via the pianist 'Artur Pizarro' who rates this instrument as being the next best to a grand piano--I decided to buy one. I had very useful and helpful discussions with the staff at Bonners Music in order to be sure this transition from my Grand PIano, for which I do not have any room in my new house ,would be acceptable. It was a rather scary move from Acoustic to Digital but really I should not have been over worried. Its not my Grand Piano but it is MY PIANO NOW and I am pleased with it. B48022273"
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
"The whole process was very quick and went really well. Super happy with my new Novus NV10!"
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
"Good website, clear honest reviews and YouTube presence really helped me with my decision, I am really enjoying using my Yamaha dgx660. Good price from Bonners and delivery on time. Would happily order again"
Helpful Report
Posted 3 weeks ago
James Taylor
Verified Buyer
"I ordered a kawai ca78 digital piano. The customer experience was fantastic - great communication and helpful advice. Would highly recommend"
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Reviewer
"very good sevice all round"
Helpful Report
Posted 3 weeks ago
Anonymous
Unverified Reviewer
"Helpful on the phone when initially ordering, and equally helpful and soft arranging a replacement for the stool when needed."
Helpful Report
Posted 3 weeks ago
Mrs Patricia Thomson
Verified Buyer
"Excellent service from very pleasant and helpful Staff."
Helpful Report
Posted 3 weeks ago
Gonzalo
Verified Buyer
"Fast delivery, good price and lovely and friendlies staff"
Helpful Report
Posted 3 weeks ago
Desi Bokhari
Verified Buyer
"Lovely sound, durable construction and offers main of the technical features one would ever need. Recommending it without any hesitation."
Helpful Report
Posted 3 weeks ago
Mark Linham
Verified Reviewer
"Excellent service and excellent product. I would recommend Bonners as they have the necessary expertise. Will be doing business in the future with them."
Helpful Report
Posted 3 weeks ago
Dogfish Dick
Verified Buyer
"I came to the shop to get some amplification gear, about which I know nothing. The staff were extremely helpful and tailored my needs according to my budget. I also had my guitar cleaned up and restrung as well as having a new pick up fitted. Excellent."
Helpful Report
Posted 3 weeks ago
Bonners Music is rated 4.90 based on 1,978 reviews
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