Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,375 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th May 2025

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a second-hand Yamaha Clavinova CLP265GP digital baby grand. Absolute top-notch immaculate condition instrument looking fantastic in the lounge (even the wife doesn't mind it!). Not stopped playing it for days (like being a kid again). As you'd expect, solidly built, keyboard action fantastic, sound rich and fully bodied, feels and sounds just like a real grand piano at a fraction of the price. Very pleased, feel like i've acquired an absolute bargain. Great advice and customer service from Olly in the shop. Purchase process smooth, went in shop by chance on a Friday, saw the instrument, bought it and had it delivered very promptly by the following Tuesday.”

Bonners Music 5 star review on 9th July 2020

Helpful Report

Posted 4 years ago

“Extremely helpful staff, questions I raised were answered really promptly and helpfully. Deliveries were made as promised, fantastic keyboard and accessories. Can't fault!”

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Posted 4 days ago

“I purchased a B Stock Roland LX-705 which had previously been opened or used for demo. It was in virtually perfect condition and was brilliant value compared to the cost of a BNIB one, delivered within a couple of days. Staff were friendly, knowledgeable and helpful and allowed me to adapt my order (added a piano stool).”

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Posted 4 days ago

“I always buy from Bonners as orders are quickly sent with excellent delivery times.”

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Posted 4 days ago

“Arrived as expected, well wrapped and protected. The organ is working well. My son is extremely happy with thus lovely gift.”

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Posted 6 days ago

“Easy transaction,my granddaughter is extremely pleased with her keyboard Fast delivery and friendly setvice”

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Posted 6 days ago

“Ordered many times over the years. Always very professional and prices are competitive. Not the largest stock choice in store, but what they do have covers a lot of bases.”

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Posted 1 week ago

“Arrived on time and great customer service. Bonners would be my first choice if buying again in the future.”

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Posted 1 week ago

“Smooth and helpful service. Reliable. As a returning customer I am recommending Bonners.”

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Posted 1 week ago

“Really quick service and great comms”

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Posted 1 week ago

“The purchase of my Roland FP-90X was the first purchase from Bonner's. I usually use PMT Birmingham as they're closest to me but they were unable to match the bundle that Bonner's had on their website. The website was seamless to use, the price points were excellent and I took the plunge and ordered. Within 24 hours I had had emails confirming the order, confirming the shipment and everything was easy to do. The parcel arrived in perfect condition and work out of the box as expected. The experience with Bonner's was excellent and I'm happy to recommend them for their professionalism, their ease of doing business and the quality of their products and associated pricing. Great experience.”

Helpful Report

Posted 1 week ago

“I bought a Martin guitar through Bonners. The guitar was delivered in perfect condition and much more quickly than I expected. I also had a discussion about part exchange which I didn't need in the end. All contact with the store was responded to quickly, politely and appropriately. I would certainly buy from them again.”

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Posted 2 weeks ago

“Dobro Model 27. A real nice guitar at a great price. Thank you Bonners. No problem purchase and a 2 Day delivery to the other end of the country, in a strong box etc. What's not to like?”

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Posted 2 weeks ago

“I am very happy with my purchase of the Yamaha CLP 835r. The colleagues at your Milton Keynes store were very gracious and helpful in assisting me in making my purchase. I feel the product was a great price for what I got.”

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Posted 2 weeks ago

“Excellent service. I e-mailed about a guitar that wasn't in stock because Bonners had the best price and I was encouraged by other reviews. They informed me when it was in stock and I was able to purchase straight away. They then called me to arrange delivery. Much better than some of the faceless eStores!”

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Posted 3 weeks ago

“Very good customer care and helpful service.”

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Posted 3 weeks ago

“Lovely company to work with, delivery was on time and everyone I have dealt with has been lovely”

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Posted 3 weeks ago

“Great service quick delivery”

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Posted 3 weeks ago

“Excellent service item arrived in good time very well packed”

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Posted 3 weeks ago

“Excellent service, delivery team were really helpful and the piano was delivered within two days of ordering.”

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Posted 3 weeks ago

“Absolutely first class experience from the whole team at Bonners Music. Nothing was too much trouble pre and post purchase of the brilliant Roland FP90X from your Milton Keynes piano centre. This included having the keyboard in stock, and loading it into the car! Thank you for your patience and professionalism.”

Helpful Report

Posted 4 weeks ago

Bonners Music is rated 4.9 based on 4,375 reviews