Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,766 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,766 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bonners always arrives promptly inworking condition unlike the cowboy here in Plymouth I have had to put up with until recently”

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Posted 2 days ago

“Excellent customer service and will definitely purchase from Bonners again”

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Posted 3 days ago

“I ordered a keyboard online and received it by courier two working days later. The price was very good too. What excellent service. I will certainly recommend Bonners Music to others. I am delighted with my purchase.”

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Posted 4 days ago

“Very responsive to my queries and the product was delivered quickly.”

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Posted 1 week ago

“Very helpful and knowledgeable customer service. Replied to my questions within an hour. Ordering and Delivery was painless. Communication messages received at every step. Just the service I need. Thanks.”

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Posted 1 week ago

“excellent service i had”

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Posted 1 week ago

“New ⭐️⭐️⭐️⭐️⭐️HIGHLY RECOMMEND Visited the Reigate branch. Lovely shop with a good range of pianos. Given expert advice by David who assisted me to make the choice of a piano which was perfect for my budget and requirements. I chose to pay a little extra to have the piano delivered and built. The gentleman who delivered text and also called twice to update me with the expected time of delivery. Very efficient in building the piano and very friendly service. The piano is beautiful and I will be having many years of enjoyment with it. Thank you Bonners team”

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Posted 1 week ago

“I have bought a Martin which I am head over heels about, also 2 XLR/XLR leads to get an audio technics 2020 mic via a phantom power supply into my Roland Boss amplifier but it doesn't work and I have already had a bad experience with lead failure”

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Posted 1 week ago

“Ordered a used Duesenberg les trem ii at a great price ..arrived quickly and well packaged..my only gripe was the postage cost, a bit steep”

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Posted 1 week ago

“Very helpful and good advice, thank you, wishing the Newcastle store every success”

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Posted 1 week ago

“Great service and communication. I received my electric piano the day after ordering.”

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Posted 1 week ago

“Excellent! I recently purchased a Yamaha CK88 and a music stand to go with it. Both arrived promptly and very well packaged. I highly recommend Bonners music.”

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Posted 1 week ago

“Very helpful over the phone with a few quetions before ordering online. Very quick delivery”

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Posted 1 week ago

“Excellent service and all delivered as expected”

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Posted 1 week ago

“I love my new Kawai CN301 Digital satin white piano. My cottage did not have room for an upright. This fits into my bedroom nicely. It feels and sounds like a piano. I paid for delivery and set up. Excellent service.”

Bonners Music 5 star review on 23rd March 2026

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Posted 1 week ago

“EXCELLENT SERVICE!!”

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Posted 1 week ago

“Roland LX9 delivered on time by two gents who were great. They set it up and I'm really happy with the piano. I'll do a review on you tube and happily name Bonners. They even told me that if within the 10 year warrenty I encounter any problems that I call Bonners and not Roland as they will sort it on my behalf! Wow, that's customer service!”

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Posted 1 week ago

“The staff where very kind and helpfull, sending me updates as i needed and along with invoices etc, the only thing that spoiled a perfect order was the organ was a day late ( not there fault) would i use again ? i most certainly would,a great company,keep up the good work”

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Posted 2 weeks ago

“First time using Bonners, very impressed with the free setup of the bass I bought. As a professional player it's very rare these days to receive such care and attention to detail from a vendor, it reminded me of music stores in the late 90s early 2000 era where customer service actually mattered. Have recommended them to friends of mine. Well done 🙌🏼”

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Posted 2 weeks ago

“Product was in perfect condition and currently enjoying a lot of attention. Delivery was also quick and well communicated.”

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Posted 2 weeks ago

Bonners Music is rated 4.9 based on 4,766 reviews