Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,856 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,856 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 3rd July 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy purchase of a Roland FP-10 digital piano. Great price, easy-to-use website, good communication re: delivery - highly recommended!”

Helpful Report

Posted 1 day ago

“Very uncomplicated. Have been in contact from the outset and delivery was on time. Very friendly. The piano itself - what an upgrade. My daughter loves it!”

Helpful Report

Posted 1 day ago

“Great service. Extremely fast delivery, well packaged and the pedal is fantastic. Bonner Music exceeded all expectations. Thank you!”

Helpful Report

Posted 2 days ago

“Perfect help and efficient service and delivery.”

Helpful Report

Posted 2 days ago

“Excellent online buying experience with Bonners. The ordering process was simple, delivery was quick, and my Roland LX-5 arrived in perfect condition. Highly recommended!”

Helpful Report

Posted 3 days ago

“I'm really happy with my Roland FP-60X supplied by Bonners Music, they also provided me with a suitable keyboard stand as the Roland one was out of stock. Excellent delivery experience, really well packaged. I was up and running in no time.”

Helpful Report

Posted 4 days ago

“Excellent pricing & service”

Helpful Report

Posted 4 days ago

“Brilliant service”

Helpful Report

Posted 4 days ago

“Excellent personal service - really good to deal with people rather than bots and automated emails.”

Helpful Report

Posted 5 days ago

“Modern professional showroom with knowledgeable welcoming staff. Easy parking on site. My purchase was completed promptly and assistance given with taking heavy items to my car. A delightful place to shop for musical instruments.”

Helpful Report

Posted 1 week ago

“Great service and were very helpful when item go stuck in delvery”

Helpful Report

Posted 1 week ago

“Amazing service, very professional and helpful. I’ll be returning purchase again.”

Helpful Report

Posted 2 weeks ago

“Brilliant service! My new digital piano arrived very quickly and efficiently! I was kept informed throughout, from the initial purchase right up until it all arrived! Very pleased indeed!”

Helpful Report

Posted 2 weeks ago

“Excemplary service ultimately results in great customer relations and a great outcome. Thank you to sales and to Dan Piper in particular who made this possible. I now have a great guitar that arrived in perfect condition and bang on time delivery. I shall be recommending Bonners to my friends and will buy again. Steve”

Helpful Report

Posted 2 weeks ago

“Purchased the Roland LX-9 digital piano in polished ebony from Bonners recently and very happy with the digital piano. The keys have a wonderful responsive touch like a grand piano. It is a worthy purchase. I chose to purchase from Bonners as it offers competitive pricing and they offered to take away my old instrument at the same time as delivery to re-home for free. Emma was very professional and responded to all my queries promptly. The two piano movers were also very professional and handled the delivery and assembly of my piano efficiently. Top customer service. I would recommend buying from Bonners.”

Helpful Report

Posted 2 weeks ago

“Fantastic service from the Bonners Music team. The delivery and installation of my son's digital piano went very smoothly - everything was clearly communicated and took place as planned. Highly recommended!”

Helpful Report

Posted 2 weeks ago

“Great service and communication ordering on-line. Really friendly and helpful in store.”

Helpful Report

Posted 2 weeks ago

“Very pleased with my Roland digital piano which arrived a couple of days after my online purchase. The customer service was excellent when I phoned to ask a couple of questions. I cannot fault Bonners Music and would definitely recommend.”

Helpful Report

Posted 3 weeks ago

“Great experience. Rang up the shop to ask for some advice and the person was incredibly generous with their time. Communication was excellent throughout, got back to me about all my follow up questions and delivery was in a timely manner. Highly recommended.”

Helpful Report

Posted 3 weeks ago

“second hand Roland vr09 arrived in very good condition. The courier website link was not the correct link but once I found the correct link the information on the DX logistics the tracking information was good. The VR09 arrived as per the delivery E-mail DX logistics sent.”

Helpful Report

Posted 3 weeks ago

Bonners Music is rated 4.9 based on 4,856 reviews