Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,153 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 17th June 2025

5190

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the bouquet I ordered was sent to the wrong location and when they finally arrived 2 days later they were half dead. A replacement bouquet was sent but again took longer than stated to arrive at which point I was given a full refund. I cannot fault the company's excellent customer service it's just a shame that they have to rely on the vagaries of the Royal Mail. The flowers are absolutely beautiful too.”

Helpful Report

Posted 3 years ago

“I was a bit disappointed that it was disappointed that’s it wasn’t a delivered on the date I picked”

Helpful Report

Posted 3 years ago

“Good website and easy to use. Good delivery options. But flowers very short lifespan.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for taking your time to leave a review. I'm delighted to hear you had a great ordering experience though so sorry to hear your blooms have not lasted. We like to keep you delighted for as long as we can and long-lasting blooms are extremely important to us, I have popped you an email over to make this right for you. Best wishes, Laila

Posted 3 years ago

“Easy to order and pay”

Helpful Report

Posted 3 years ago

Hello Norine, Thank you so much for taking the time to review us, we really appreciate it! It's so nice to hear that the ordering process was an easy one! Please do feel free to get in touch with us at support@bloomandwild.com with your personal reference code of #3148119 to let us know how we can make this into a 5 star experience for you! We love feedback from our wonderful customers so hope to hear from you soon. Have a wonderful week :) Warmest wishes Nate

Posted 3 years ago

“The website navigation and flowers are excellent. Disappointed with delivery as confusion with Royal Mail and Bloom & Wild. Flowers not delivered on the day, told there would be a card, no card left… flowers did arrive, but confusion not necessary”

Helpful Report

Posted 3 years ago

Hello there, Thank you for taking the time to review us, I am so sorry to hear that a misscan during delivery caused such confusion here! It is never what we want, I have sent you an email in hopes of making things right for you and hopefully giving you a better Bloom & Wild experience. I hope to hear back from you soon, have a wonderful week! Warmest wishes Nate

Posted 3 years ago

“Delivery spot on BUT about 30% of the stems (mostly the roses) drooped and never recovered from the transport. This is unusual from B&W who are my preferred supplier for flowers. Sad Valentine this time I’m afraid.”

Helpful Report

Posted 3 years ago

Hi Nik, Thanks for leaving a review here. I'm glad to hear the bouquet looked good but we really wouldn't expect those roses to not last for - especially as they were intended for Valentine's Day. Can you please get in touch if you haven't already via hello@bloomandwild.com using reference #3128744 and we will do everything to put this right for you Kind Regards, Zac

Posted 3 years ago

“Order 3 times now flowers are good but delivery us always late for me by at least a day or 2 order it be delivered the day before u need it and u should be OK”

Helpful Report

Posted 3 years ago

Hi there, Although we are pleased that the flowers have not disappointed, it is important to us that you have a good experience from ordering to delivery and beyond. I have emailed you directly in the hope that there is something we can do to put this right. Please do let us know. Warm regards, Crystal

Posted 3 years ago

“Ordering is easy. I have the app and it works very well. Unfortunately, my order was one of the 10% that didn't arrive on time and because I requested a Saturday, Royal Mail then didn't deliver until the Monday. The flowers were obviously not looking their best by then. Two days late for a birthday and embarrassing for myself.”

Helpful Report

Posted 3 years ago

Good morning Saadia, I am really sorry to hear that unfortunately you were one of the 10% and then the flowers did not survive their extended stay, I have emailed you directly so we can put this right for you! Best Wishes, Bryony

Posted 3 years ago

“Ordering and paying were easy. Delivery was slow and the flowers were left on the doorstep late at night with a note through the letterbox and no knocking at the door. I thought the box was supposed to be put through the letterbox?! The box was left outside overnight. Fortunately, the flowers were still alive.”

Helpful Report

Posted 3 years ago

Hi Diane, Thank you so much for taking the time to leave a review. I am delighted the blooms are doing ok though I am so sorry to hear about your delivery experience here. I have popped you an email over as we would never want to leave you feeling anything but delight. Best wishes, Laila

Posted 3 years ago

“Ordering was easy but disappointed with the flowers that were received”

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Posted 3 years ago

“Disappointed that the flowers I ordered were shown at 19.99 but I was charged £22 Why? Other than that good service”

Helpful Report

Posted 3 years ago

We are so sorry to hear this, we certainly want to take a look into this for you so we have popped an email across to you to get this resolved for you.

Posted 3 years ago

“Pretty flowers delivery on time I followed instructions but by the 4th day they had to be binned ..shame as they were lovely but just didn't last.”

Helpful Report

Posted 3 years ago

Good Morning, We are so sorry to hear the flowers did not last, I agree this is such a shame! We have emailed you directly to discuss this further with you and put things right. Best Wishes, Bryony

Posted 3 years ago

“My friend was delighted with her flowers, however I did not order tulips with the bulb still attached. I sent my friend a photo of what I had ordered and she said that the main flowers had been substituted with tulips. I was not informed of any changes to my order. I would not have ordered tulips, not my favourite flowers.”

Helpful Report

Posted 3 years ago

Hello Anne, I'm so sorry for any disappointment caused by these substitutions. I have just reached out to your by email and I do hope we can help make this right. Warmest, Kate

Posted 3 years ago

“My last order did not arrive and I had to call you but the saving grace was that Bloom & Wild replaced the missing bouquet free of charge 3 days later. No explanation for the non-delivery was given and this was disappointing as the flowers were for a friend who had been in hospital. Not up to your usual standard. Sorry.”

Helpful Report

Posted 3 years ago

Hello Patricia, Thanks for sharing your feedback - We are so pleased we were able to make this up to you, but our sincere apologies the date was missed. Do please get in touch (via support@bloomandwild.com) with the details of the failed delivery and we can do some investigation into what went wrong this time.

Posted 3 years ago

“I've had bad experiences with bloom and wild twice in the past, but I tried again and this time the flowers were actually delivered.”

Helpful Report

Posted 3 years ago

Hey Amanda, thanks for sharing your feedback, we're so glad to hear these blooms got to their destination, however, disappointed to hear of your previous poor experiences, please do get in touch with further details of these orders (support@bloomandwild.com) and we can try to make this up to you.

Posted 3 years ago

“The delivery was due on Saturday for a dinner party and didn’t arrive until Monday late afternoon. The flowers looked really unhappy. The flower food was unusable as it was wet through. I’m hoping the food I had in my own cupboard will revive them. Really disappointed.”

Helpful Report

Posted 3 years ago

Hi Beth, I'm so sorry to hear this. I've just reached out to your by email, and I do hope we can help make this right for you. Warmest, Kate

Posted 3 years ago

“The flowers were ordered for a friend who has lost her father - I did ask her what the flowers were like and she said they were wilted and discoloured which is very disappointing. I asked her for a photo to send to you but as you can imagine she is busy and has not been able to do this.”

Helpful Report

Posted 3 years ago

Hi Brenda, I am so sorry to hear this. We are truly dismayed to have let you down on such an important occasion and for such a thoughtful gift. I have reached out to you by email, and I do hope we can help make this right as best we can. Warmest, Kate

Posted 3 years ago

“My friend sent a picture to be honest I thought it looked pathetic for the money I wouldn't bother again.”

Helpful Report

Posted 3 years ago

Thanks for sharing your thoughts Tracey, we're sorry to hear the flowers were below expectations, and we'd love to hear a little more about what was wrong with the stems and see if we could make it up to you - if you could email us with the order details to support@bloomandwild.com we can take a look.

Posted 3 years ago

“The flowers arrived looking limp and sad, but revived after 3 hours, now look OK.”

Helpful Report

Posted 3 years ago

Good morning, We are so sorry that initial impressions were not great, we do send our stems in bud so that they can be enjoyed longer once received. We really hope you enjoyed watching the stems start to bloom! Best Wishes, Bryony

Posted 3 years ago

“The flowers, as always, were fabulous but Royal Mail did not post the ‘letterbox’ flowers through the door meaning my elderly relative had to made a journey to the depot for collection.”

Helpful Report

Posted 3 years ago

Good Morning Lucy, We are so sorry to hear this! It is so wonderful of your relative to find the time to collect the flowers, however, we do appreciate this is not the experience you (or we) expect so we have emailed you directly to discuss this further with you! Best Wishes, Bryony

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 86,153 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.