Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,132 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 16th June 2025

5188

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This review may be unfair to B&W but the next day delivery didn't work out and the flowers took 3 days to reach the recipient due to the bank holiday, losing the moment they were intended for and also reducing the freshness of the flowers. The box, it seems, was too big for the letterbox and was taken back to the depot despite the fact it contained fresh flowers”

Helpful Report

Posted 3 years ago

Hi Judy. Thank you for taking the time to leave your review. I am really sorry to hear this! Please could you pop us an e-mail over to support@bloomandwild.com with the reference 3241108 so we can make this up to you? Our apologies again

Posted 3 years ago

“Unfortunately I couldn’t give 5 stars this time because my last order to Mrs Horton took 3 days to arrive, with the post office. I think the flowers will be ok but I was disappointed with the delivery this time.”

Helpful Report

Posted 3 years ago

Hello Wendy Thank you for leaving your review. We are so sorry to hear this. We really do want to look into this for you so we have sent you an email. Best regards Dina 💐

Posted 3 years ago

“Have previously used Bloom and Wild and flowers arrived on time and we're glorious. However i ordered flowers for a birthday which arrived a day late and my latest order is now two days late. Since Royal mail does not deliver at weekends or bank holidays I timed this to arrive before the Easter weekend. However it didn't arrive and I expect it will not arrive until after Easter now. That will be five days after the expected delivery. Very disappointed in this.”

Helpful Report

Posted 3 years ago

“Ordering was easy - chose Birthday Bouquet £42 with £10 off special offer. Arrived in time but quite disappointing - little nite than a letterbox bunch of flowers and a damaged bar of chocolate. Not good value and embarrassingly small for a special birthday.”

Helpful Report

Posted 3 years ago

Hi Melody, Thank you for taking the time to leave a review though I am so sorry to hear this, especially as this was such a thoughtful special birthday gift! Customer satisfaction is just as important to us as our blooms and we have popped you over an email to try and put this right for both you and your recipient. Best wishes, Laila

Posted 3 years ago

“Flowers delivered to my friend looked beautiful but disappointed at the length of time they took to arrive”

Helpful Report

Posted 3 years ago

Hi there, thank you so much for taking the time to leave your review. I'm delighted to hear your friend's blooms were beautiful, though I'm so sorry to see they arrived a day after your chosen date. We do mention at checkout that our free delivery service can occasionally be delivered the following day, I'm really sorry if this was missed. I have popped you over an email as we would never want to leave you feeling disappointed. Best wishes, Laila

Posted 3 years ago

“Although the flowers ordered for our friends wedding anniversary were beautiful, we had an issue as the delivery driver left the box outside in the sun instead of posting through the letterbox, they WERE letterbox flowers !!!!! I have to commend Bloom and Wild as when I raised this issue it was dealt with in a considerate and professional manner, completely to my satisfaction.”

Helpful Report

Posted 3 years ago

We're so sorry to hear these blooms were misdelivered Susan, but really glad to hear that our lovely Customer Delight team could put this right for you!

Posted 3 years ago

“When the box was delivered & opened, the flowers were already starting to wilt. Disappointing!”

Helpful Report

Posted 3 years ago

Dear John, Oh no! I am so sorry to hear that our flowers were disappointing on this occasion... This is certainly not what we want for our customers! I have just sent you an email to hopefully make it up to you :) Kind regards, Florie from Bloom & Wild

Posted 3 years ago

“Disappointed that order did not arrive on day booked despite booking early. Flowers were a birthday gift these were lovely.”

Helpful Report

Posted 3 years ago

“Flowers were late and no reply back from them when I was asking where these are. They were late for a bday gift came a day after And the other time no card attached to a friend who had lost her daughter so was embarrassing having to ask if she got them”

Helpful Report

Posted 3 years ago

“Un impressed with delivery by royal mail daughter home and in front room of downstairs and they did not ring or knock left a card. Was disgusted having to re arrange delivery as this was because she was ill. Flowers beautiful.”

Helpful Report

Posted 3 years ago

Good afternoon. Thank you for taking the time to leave your review. I'm really sorry to hear that your delivery was not as we would have hoped. If possible, please could you e-mail us at support@bloomandwild.com with the reference 3229623 so we can best resolve this with you. Our apologies again

Posted 3 years ago

“This would have been a five star as the product is excellent. However, one order was not delivered at all and I lost the money, hence three stars”

Helpful Report

Posted 3 years ago

Good afternoon Loraine, Thank you for leaving your review, though I am really sorry to hear this! We really want to look into this and see what has happened so I have emailed you directly. I look forward to hearing back from you. Best wishes, Bryony

Posted 3 years ago

“I had ordered a bouquet for my mum for Mother’s Day as I am currently abroad and couldn’t buy flowers in person myself. So I resorted to bloom and wild for the first time! I was impressed with the order process and delivery times with them having delivered the very next morning. However, I was disappointed to find out that the flowers sent were not fresh and dying, despite having spent £50 on them. They were a great bunch of colourful spring flowers which would have been nicer if they were not already dying when they had just reached.”

Helpful Report

Posted 3 years ago

Hi Surriaya, we're so sorry to see this! Please do get in touch with our Customer Delight team via support@bloomandwild.com with reference number 3223907 and we can get this put right.

Posted 3 years ago

“This was my second order from Bloom and Wild, I re-ordered because my first bunch were beautiful and long lasting. These were a Mother’s Day gift and I was disappointed that when my mum unpacked them one of the the flower stems was broken. The rest of the bunch was ok but despite topping up the water every day the burgundy roses started to turn brown. Today she has changed the water and all of the heads have fallen off the burgundy roses. Not the standard I was expecting so unsure if I will order again.”

Helpful Report

Posted 3 years ago

We are so sorry to hear this, that is really disappointing! This is certainly not the experience we wanted for your mum on Mother's Day. If you could email us at support@bloomandwild.com with the reference number 3218552, we would love to investigate this further and put it right. Best wishes, Sol

Posted 3 years ago

“The flowers were for my mum on Mother’s Day. She was really pleased with them, however, she said that some of the smaller fill in daisies were past their best and that she said the bouquet was far too big to be put in a small box. A little bit squashed”

Helpful Report

Posted 3 years ago

Good morning Mandy, I am really sorry to hear this, we have contacted you directly so we can discuss this further! Best wishes, Bryony

Posted 3 years ago

“Delivery wasn’t left in safe place as requested and not good value for money”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave your review, though we are really sorry to hear the flowers were not left in a safe space and you feel they are not good value for money. I have emailed you directly so we can discuss this further! Best wishes, Bryony

Posted 3 years ago

“Having used B&W for a few years and always been delighted, I was extremely disappointed this weekend when a good friend received her tulips which were in full bloom. As a result, these won't last long at all 😪 I also paid for the Cowshed hand cream and this wasn't in her gift package either”

Helpful Report

Posted 3 years ago

Hi there - thank you for taking the time to leave us a review. I am so sorry your good friend's order was disappointing! Please feel free to email us at hello@bloomandwild.com explaining the issue, and we will do our very best to fully rectify this situation for you. Warmest regards, David at Bloom & Wild

Posted 3 years ago

“I do love Bloom & Wild but was disappointed with my last order. It was sent to cheer someone up on the day of their loved one's funeral. While it was "delivered" on the day, it was found purely by accident the next day by the person, in a bucket outside. Kind of defeats the whole point of letterbox flowers. I'll probably still buy from Bloom & Wild again because I do love their flowers, but will also look elsewhere as well.”

Helpful Report

Posted 3 years ago

Good morning Mona, Thank you so much for taking the time to leave your review. I am so sorry to hear this, espeically as the blooms were such important delight for your recipient. I have passed this over to our operational team as we would expect for the blooms to be posted or a card left should they need to be left in a safe place. Thank you so much for your kind words on us and our blooms and also your support with your previous orders, I have popped you an email over as we would love to make this right for you. Best wishes, Laila

Posted 3 years ago

“Product choices were good and plentiful and the Ordering process was easy with competitive prices. Delivery was not good. I had a text message from the delivery driver to say he hadn’t been able to deliver. I then had to go to the post office site to rebook a delivery 4 days ahead and pay £1.34 only to find the flowers had been delivered. Very misleading. I would suggest you change your delivery provider.”

Helpful Report

Posted 3 years ago

Dear Peter, I'm so sorry to hear of this, it's certainly not what we'd ever want to happen with any flower delivery. It should never be the case that you should have to pay Royal Mail for a re-delivery if they are unable to delivery first time around so this is really concerning to hear. I am glad to hear that despite this, the flowers were received and I hope that they have been able to be enjoyed. Please do reach out to us directly at support@bloomandwild.com quoting reference number 3181957 and one of our team can help further if you need us. I'm so sorry again for the trobule and for any concern and confusion that was caused here. Best regards, Jamie

Posted 3 years ago

“Slightly disappointed as the flowers were supposed to arrive on Saturday and didn’t turn up until Monday. Also, I was not notified that they had arrived, which the email said I would be. Hope the flowers are in a fit state!”

Helpful Report

Posted 3 years ago

Good morning Rosie, Thank you for taking the time to leave your review, we are so sorry the flowers did not arrive on their intended delivery date, our free courier service is not guaranteed and we do offer a premium courier service, I am sorry if this was missed when ordering, we have emailed you to discuss this further. Best Wishes, Bryony

Posted 3 years ago

“Not one for negative reviews, But order did not arrive on due day which made it a pointless exercise, better to use a good old fashioned local florist for personal service.”

Helpful Report

Posted 3 years ago

Oh no, we are so sorry to hear that we missed the occasion, this is indeed very disappointing... I have just sent you an email to try and put things right for you. Kind regards, Florie from Bloom & Wild

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 86,132 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.