Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,552 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,552 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Visit Website

Write Your review

Tell us how Bloom & Wild made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloom & Wild 5 star review on 17th July 2025

5204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had ordered these flowers for my friend at work. It was her 40th. Unfortunately when she posted the picture on Facebook of the flowers to show everyone I was every disappointed. There was hardly any flowers.”

Helpful Report

Posted 4 years ago

Good Morning, I am sorry to hear of your disappointment, we have emailed you directly about this. We look forward to hearing back from you. Best Wishes, Bryony

Posted 4 years ago

“Receiving beautiful Flowers through the post certainly makes you smile but when they die quicker than expected it’s very disappointing! Especially when you know the senders have spent a lot of time and money choosing the perfect gift :( This has happened twice in the past few weeks and as an ex florist I k ow how to condition the flowers to get the best out of them”

Helpful Report

Posted 4 years ago

Good Morning, I am sorry to hear this, we really want to discuss this further with you so we have emailed you. We look forward to hearing back from you! Best Wishes, Bryony

Posted 4 years ago

“The flowers were not delivered on the day requested, nor were they delivered until I chased them. The explanation “they’ve been missed” this resulted me missing a special occasion. Will never use again and revert back to reliable local florists”

Helpful Report

Posted 4 years ago

Thank you for leaving your review Kate, we have emailed you directly to discuss this further. Best Wishes, bryony

Posted 4 years ago

“I ordered some flowers for my friend's birthday to be delivered on Sunday 13th June. She never received them. I contacted customer services and explained via email and received no response. I checked again with my friend on 18th June. Guess what no flowers or response to my email”

Helpful Report

Posted 4 years ago

“Delivered flowers a day later than planned despite arriving at the Royal Mail depot at 3am. I wasn’t aware you could order for a guaranteed day as it’s not clear on the app. The flowers look in a poor state and anything but Zhen!! The recipient was disappointed not a great birthday gift. I have never had a problem with Bloom and Wild before this.”

Helpful Report

Posted 4 years ago

Good Morning Kim, I am sorry for any disappointment caused here. I can see my colleague has been in touch with you this morning to help put things right. Best Wishes, Bryony

Posted 4 years ago

“Product arrived 2 days late.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Jason. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1559353 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“2 days late and ‘contact us’ link didn’t work. First time customer, shan’t use again. Very disappointed.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Sarah. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1554716 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Unable to leave a review of the flowers as my grieving friend is yet to receive them, despite 2 attempts to deliver them and a note on the door to say to leave them outside. Now I've inconvenienced her to go to the delivery office at time she can't make. I thought the whole point was that they go through the letter box? I'd like a refund to send something else please. I have no idea what state the flowers will be in by the time they are picked up.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Christopher. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1552627 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Very, very disappointed. Only a blank Happy Birthday card with them instead of the Anniversary card & words I had ordered Quality of flowers poor too - all now dead after only 6 days. Will never use Bloom & Wild again - when I used the online chat to complain all I was offered was £10 credit against any future order due to the missing card. That's it - finished with them now. Local florist delivered far better bouquet at half the price and they still looking good. Poor customer service.”

Helpful Report

Posted 4 years ago

Hey Andrew, thanks for sharing this with us. We are sorry to hear of the mixup with the greetings card, and for the poor quality stems, please do get back in touch via support@bloomandwild.com and we'd be more than happy to make it up to you.

Posted 4 years ago

“Delivery should have been Saturday 5th. Sent to wrong Royal Mail depot and didn’t get to recipient until Monday 7th. Flowers not in the best condition by then. Very disappointing. I have received your flowers and been very impressed. First time I’d used your company to send flowers.”

Helpful Report

Posted 4 years ago

Hello there We're so sorry to hear that there was a delivery delay with your order! We'd love to look into this for you so please send us an email via support@bloomandwild.com and quote this special number 1550033. We look forward to sorting this for you! Gemma

Posted 4 years ago

“Very, very disappointing service. Two orders cancelled today Sol (manager who returned my call) following several unanswered emails was unable to explain why, or arrange a delivery or care that these Birthday flowers for a 90 year old Nana wouldn’t arrive as it ‘is a bank holiday’ & ‘hopefully someone will call you on Tuesday’. Unsure why, as a manager Sol wasn’t able to arrange a delivery to make an old lady’s day. Don’t use Bloom & Wild .... go to M&S. When I told them about my terrible experience & the nature of the delivery they upgraded my flowers & added a gift. SHAME ON YOU BLOOM & WILD”

Helpful Report

Posted 4 years ago

Hello there, Thank you for taking the time to review us, I am so sorry to hear that your blooms were cancelled and unable to be delivered. We would love to look into what may have happened and put this right please, if that is okay please email us at support@bloomandwild.com quoting your personal reference code 1540873 Hope to hear from you soon and apologies again! Warmest wishes Nate

Posted 4 years ago

“Ordered and paid for and still no delivery,very disappointed as it was a New Home gift, no offer of a refund, not used them before and I don’t recommend that you use them.”

Helpful Report

Posted 4 years ago

“My son spend £54 and your flower and chocolate which arrive today and they are rubbish At M & S he would had got much better flower with chocolate for £35. Your flowers are a disgrace E. Ainley 8, Foscote Road NW4 3SD”

Helpful Report

Posted 4 years ago

We are so sorry to hear this - this is not what we would expect. We always try and make things right with our customers and we always ask if they can contact us firstly. Please email us at support@bloomandwild.com.

Posted 4 years ago

“I was really dissappointted with the flowers I recieved. The quality was ok but barely enough flowers to fill a vase and therefore really poor value. I can buy better bunches in my supermarket on line shop if I need value flowers and for something special I would rather support my local florist. I will not be using Bloom & Wild again.”

Helpful Report

Posted 4 years ago

We are so sorry to hear this. Please do drop us an email to support@bloomandwild.com so we can investigate this further for you.

Posted 4 years ago

“Very disappointed. The recipients reported up to 50% of the flowers delivered were wilted and dead. As I live 200 miles from the recipients celebrating a new birth, I trusted Bloom & Wild to deliver beautiful flowers. The gesture has been ruined. Thanks.”

Helpful Report

Posted 4 years ago

We are so sorry to hear this - we would love to make things right. Please do contact us at support@bloomandwild.com

Posted 4 years ago

“My order was 48 hours late and flowers arrived droopy and still are after 2 days of being in a vase. I had no confirmation email from B&W to indicate delivery had been made so I had to try and track and trace through Royal Mail and discovered they had gone to the wrong depot in error. Once delivery had been made I still had no email from them or an apology. I was offered a £10 credit but I don't think I will be ordering from you again so would prefer a full refund. The moment was gone for my Aunt's 90th birthday surprise. It was awkward for me trying to find out if the flowers had arrived. I had to contact my cousin at work and wait for her to get home to see the flowers and confirm delivery had taken place. I am waiting for my cousin to send me a photo. I did not pay extra for delivery as I was under the impression that the delivery would take place on Tues 4th May with a 95% certainty. If they had arrived the following day it would have been ok but 48 hours late was unacceptable as there was no one to take delivery at the house and my Aunt had gone to stay with her other daughter so still has not seen the flowers. Shambles!”

Helpful Report

Posted 4 years ago

We are so sorry to hear this and apologise for any disappointment caused. We would love to discuss this with you. Please do email us at support@bloomandwild.com

Posted 4 years ago

“The flowers were dead not very happy”

Helpful Report

Posted 4 years ago

Good Morning Robin, I am so sorry to hear this, please can you email us at support@bloomandwild.com and quote the reference 1495733 we would love to take a look into this! Best Wishes, Bryony

Posted 4 years ago

“Delivery taken to wrong place.. Delivery late. By the time it arrived. They were wilted.. Not happy. Very disappointed.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Sharron. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1494016 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“I can’t tell you how upset I am with these flowers which I received from my son and daughter-in-law yesterday for my birthday. I’ve never had a bad bunch from you before, but these are disgusting! I’d like to know what you are going to do about it please? Pauline.”

Helpful Report

Posted 4 years ago

Hello Pauline, I am sorry to hear this, that certainly is not what we want! Please can you email us at support@bloomandwild.com with the reference number 1489722 we will take a look into this for you! Best Wishes, Bryony

Posted 4 years ago

“I have used bloom and wild at least a dozen times over the lockdown for friends and gifts. Never experiencing their quality myself. It was my birthday and I got 3 bloom and wild deliveries. Two were bouquets one was a boxed flower. Day 2 one bouquet and the boxed flower set started drooping. Limp flowers. Day 3 the 2nd bouquet also went down. I have pruned and made a smaller bouquet out of three and a pile has to go to garden waste bin. Appalling quality. I am sorry to have sent it to so many friends. People never tell you that you have sent me rubbish flowers. Maybe we should.”

Helpful Report

Posted 4 years ago

So sorry to hear this! Could you please send an email to support@bloomandwild.com quoting reference number 1479457, so we can look into this and put it right? Best wishes, Tim

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 86,552 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.