Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,432 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,432 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 7th July 2025

5203

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with the flowers. They were delivered a day late and arrived dead. Got them for Mother’s Day! Won’t be buying from here again. Royal Mail are to blame on this one”

Helpful Report

Posted 3 years ago

Hi Rachael, thanks for leaving your review. I'm really sorry to to hear this, especially as the blooms were for Mothers Day. Please could you e-mail us at support@bloomandwild.com, with the reference 3197567 so we can make this up to you. Our apologies again

Posted 3 years ago

“Poor quality, not worth the £££. Ordered for a birthday and mothers day. The images on the site are misleading as was the claims, the site advises they would bloom and last for weeks. Yet half of the flowers are wilting already and have already bloomed. Dpd never bothered to post either set of flowers through the letterbox as promised”

Helpful Report

Posted 3 years ago

Hi Chantelle. Thanks for leaving your review, I'm really sorry to hear this. Please could you e-mail us at support@bloomandwild.com with the reference 3197525, we'd love to make this up to you. Our apologies again

Posted 3 years ago

“Ordered flowers to arrive day before mothers day as a surprise. No delivery arrived and no contact from Bloom & wild to provide update that they wont be arriving. Now stuck the night before mothers day. Poor service”

Helpful Report

Posted 3 years ago

Hi Alex, thanks for taking the time to leave your review. I'm really sorry to hear this, especially as the blooms were a gift for Mothers Day. Please could you send us an e-mail to support@bloomandwild.com with the reference 14658702 so we can make this up to you. Our apologies again

Posted 3 years ago

“The flowers arrived looking dry and old. Put them in a vase and hoped they would spring into life but oh no did they not!! Very unhappy customer handing these flowers over to my mum was embarrassing! I most definitely will not buy from this company again and stick to my local florist in future!”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for taking the time to leave your review, we are really sorry to hear this! Please can you email us at support@bloomandwild.com with the reference number 3196076 so we can look into this for you? Best wishes, Bryony

Posted 3 years ago

“Really disappointed with Mother’s Day flowers. Look nothing like image on website, more like petrol station flowers. Could have bought a lovely bunch for £30 elsewhere!”

Helpful Report

Posted 3 years ago

Hi There, Thank you for taking time to leave your review though I am so sorry to hear the blooms have not lived up to expectations - espeically as they are for mothers day. I can see the blooms have arrived this morning and are still in bud so please do give them a little longer to have a drink and start to bloom beautifully. I have also popped you over an email as we dont want to leave you feeling dissapointed - only delighted. Best wishes, Laila

Posted 3 years ago

“Really poor quality flowers, unfortunately I will not be ordering or recommending bloom and wild again. Not the first time this has happened.”

Helpful Report

Posted 3 years ago

Good morning, I am really sorry to hear this, we would really appreciate it if you could email us at support@bloomandwild.com with the reference number 3193594 so we can discuss this further with you and see what has happened! Best Wishes, Bryony

Posted 3 years ago

“Flowers received of a very poor standard and apart from the roses would not last 5 days. Won't be using again.”

Helpful Report

Posted 3 years ago

Thanks so much for your review Angie, I'm so sorry to hear this. Is it possible to email hello@bloomandwild.com with ref 3192635 and we can sort out a repalcement for you?

Posted 3 years ago

“I should have probably read the fine print that flowers come in a box and not as presented on the website but the shock I was when I saw the box waiting for me by the door, was massive. And even going beyond that, the flowers were nowhere near what they looked like on the website. And not to mention they came one day late, missing the birthday date they were meant for. So…. Massive disappointment and a mistake I will never make again.”

Helpful Report

Posted 3 years ago

Hi Gil, We are really sorry to hear that you were disappointed the flowers arrived in a box and that they were late. We really want to discuss this further with you so we have emailed you directly. We look forward to hearing from you! Best Wishes, Bryony

Posted 3 years ago

“They will not change an order date for you (when someone won’t be in) even with two days notice, despite bombarding you with lots of “you’re so valued” emails. Very disappointing.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave your feedback, I hope you are well. I am really sorry to hear this, please feel free to email us at support@bloomandwild.com with the reference #3188854 so we can take a look into this for you? Best wishes, Bryony

Posted 3 years ago

“I ordered 2 lotsnof flowers to be delivered to my mums and mother in laws house and both had arrived smashed up and half dead not impressed”

Helpful Report

Posted 3 years ago

“Did not arrived on date requested and poor quality possibly due to taking 5 days to be delivered. Very disappointing”

Helpful Report

Posted 3 years ago

Good morning Angela, So sorry to hear this, according to our system they were a day late (this can happen when using royal mail delivery which we try to make clear when ordering, I do apologise if this was missed!) I am sorry the flowers were so disappointing, I have emailed you directly so we can put things right for you. Best wishes, Bryony

Posted 3 years ago

“Efficient service but the pictures sent to me from receiver was really poor for the money”

Helpful Report

Posted 3 years ago

“Bad experience. Ordered for my friend’s birthday and it never arrived on my chosen day .”

Helpful Report

Posted 3 years ago

Hello there We're ever so sorry to hear that your order didn't arrive as expected for your friend's birthday! We'd love to make this up to you so we will be in touch directly with you shortly. Best wishes, Gemma

Posted 3 years ago

“Unfortunately the flowers didn’t arrive when they should. Very disappointed”

Helpful Report

Posted 3 years ago

Hello Jackie, Thank you for taking the time to review us, I am so sorry to hear the blooms haven't arrived when expected! I have sent you an email and hopefully, we can get this sorted and provide the Bloom & Wild experience we love to offer to our wonderful customers. Hope to hear back from you soon, so sorry again! Warmest wishes Nate

Posted 3 years ago

“Poor - none of the roses in the bouquet opened; some of the other flowers were missing, all the carnations arrived dead. Will not use again”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for taking the time to leave your review. I am so truly sorry, this is not the quality or expeirence we hope for our customers. I can see we have replied to your email directly as we would love to put this right for you and hopefully regain your trust. Look forward to hearing back from you, Best wishes - Laila

Posted 3 years ago

“Absolutely terrible. I ordered flowers and a vase for my fiancée while i was away, the box arrived and the vase was smashed into 1000 pieces!!. I phoned customer support and rearranged for another set of flowers ans vase to be delivered and yes that one arrived completely smashed again. I was the offered £10 refund. After arguing i am still waiting for a full refund. I will never be using these people again.”

Helpful Report

Posted 3 years ago

Hello Michael We're ever so sorry that both the vases arrived smashed - that's definitely not what we'd expect! We'd love to look into this for you so please keep an eye out for our email in your inbox shortly. Best wishes, Gemma

Posted 3 years ago

“Used a few times but never again . Flowers were shocking . Very disappointing birthday gift and embarrassing :( had to send a photo of proof which I did & told to send another in a few days ! To see if still alive 🤷‍♀️ Offered nothing but debris sometimes effects the flowers . Very poor”

Helpful Report

Posted 3 years ago

Hi there We're ever so sorry to hear that the birthday flowers were so disappointing - that's definitely not what we intended! We'd love to make this up to you so one of our Customer Delight team will be in touch with you shortly. Best wishes, Gemma

Posted 3 years ago

“Unfortunately we were very disappointed by the flowers. Firstly I thought they were lights peach/ pink colours that I had ordered and what arrived were dark purples. But the quality was awful, They didn’t look Overly fresh when they arrived and The roses were dead within 4 days. Won’t use you again sorry.”

Helpful Report

Posted 3 years ago

Dear Nic, We are truly sorry to hear this. We will look into why you were sent different blooms and have emailed you directly in the hope of making this up to you. We want our bouquets to be enjoyed and not bring disappointment. I hope we can remedy this for you. Warm regards, Crystal

Posted 3 years ago

“Unfortunately the flowers I received looked half dead. The first comment from my partner was did I steal them off a grave! Not a great start to Valentine's Day!”

Helpful Report

Posted 3 years ago

Hi Ashley, I am so sorry that the blooms didn't have that 'wow' factor, especially for such an important occasion such as Valentine's Day. I have just popped an email over to you now and hopefully we can help put this right. Zac

Posted 3 years ago

“The Chinese money plant I ordered from Bloom&Wild arrived in an undamaged box looking tatty, dry and fit for the bin. Many stalks were dried at the ends and missing leaves, loose leaves were embedded in the soil, leaves and stalks were bent and damaged. The ceramic pot dwarfed the plant and crushed the plants leaves - was there no-one from Bloom&Wild quality team working that day? Big disappointment - put me off using this service, especially when the CS agent suggested the damage was by the courier! Awaiting a full refund …”

Helpful Report

Posted 3 years ago

Oh no - we are truly so sorry to see that plant looking so awful! I'm so sorry that our customer delight team suggested this was from the courier when the box was in an undamaged state. Can you please get back in touch with us via hello@bloomandwild.com and we will do everything we can to put this right for you Kind Regards, Zac

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 86,432 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.