Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,129 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 15th June 2025

5187

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would normally say very good but my delivery for a special birthday was 2 days late”

Helpful Report

Posted 2 years ago

Hi Tina! Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms arrived later than anticipated and understand this must have been extremely disappointing, especially as they were such an important and heartfelt Birthday gift. Of course, this is definitely not the swift and smooth delivery service we aim to provide and we'd really love to make it up to you. We've since sent you an email to put things right and hope to hear back soon! All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Disappointed with the delivery time. Ordered fRiday with 24 hour delivery and arrived on Monday. The flowers were nice but not fantastic”

Helpful Report

Posted 2 years ago

Hello Vicky, I am so sorry to see that your present didn't arrive on the date you selected. I can see Royal Mail, our free delivery option was selected, and we try and make it clear that although being very reliable, this is not a guaranteed delivery service. I have gone ahead and added a credit note on your account to apologise for the delay, and cover our guaranteed delivery charge if you want to give us another chance in future. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“I have bought letterbox flowers often and have always found each time the flowers were amazing. Sadly this last bunch were quite scrawny with very thin stems. Not the usual bountiful bunch. The foliage stems are as thin as hair. Not tue best bunch. Still prompt service though.”

Helpful Report

Posted 2 years ago

Hello there We're so sorry to hear that your most recent bouquet has left you disappointed! So we can make this up to you, please email us via support@bloomandwild.com and quote 3758255 as a reference. We look forward to sorting this for you!

Posted 2 years ago

“Slightly disappointed that it didn’t arrive on the date planned. Very expensive for the service.”

Helpful Report

Posted 2 years ago

Hi Michel. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms arrived later than expected and you've been left feeling let down by our service. Of course, it's our top priority to ensure all orders arrive on time and with the utmost delight! We'd love to make it up and have since popped you over an email in the hopes of putting things right. We hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Flowers were beautiful but delivered a day late even though I'd paid £5.00 for DPD delivery and received notice on the tracking page to say they were on their way to the address on Saturday. This led to my daughter in law having to cancel appts to wait in for the Saturday delivery then she had to attend an event Sunday when they were finally delivered and put in a safe place. Not happy tgst I wasted £5 on a delivery tgat wasn't made as promised, very disappointing and not what happens with a local florist as I've used before.”

Helpful Report

Posted 2 years ago

Hi there June - thank you so much for leaving us a review. I am so sorry your flowers arrived on the wrong day - I have emailed you directly so we can try and fully rectify this for you! I look forward to hearing from you, warmest regards, David

Posted 2 years ago

“Sorry to tell you that the bouquet of sunflowers and roses was not in a good condition when it arrived; the sunflower petals were squashed and crumpled and the rosebuds never opened, despite me immediately following your simply explained instructions immediately. I used your voucher to send a scented candle birthday gift set to the sender but it took a week to arrive; because recipient was out when delivery was attempted and she needed to go to sorting office which had limited opening times and the bank holiday added to delay. Just as well my gift wasn't flowers! Now, I really don't like complaining; but if I don't tell you my opinion then you don't know? Your company ethos is good but maybe delivery provider needs to up its game? Not sure if I'd use you for flower delivery? Particularly when a local florist delivered an amazing display of roses and various others; scented divinely and lasted over 3 weeks! There was really no comparison; you lost. Sorry!”

Helpful Report

Posted 2 years ago

Hi there Pat - thank you so much for leaving us a review. I am so sorry about the poor quality of your bouquet, and also the lateness of the candles. I have emailed you directly so we can fully rectify this for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“I asked for flowers to be delivered the next day, Saturday, but they didn't arrive. When I tracked them, I read that they were out for delivery on Wednesday - 5 days after order placed. This delay means that flowers don't arrive on a special day, or anniversary.”

Helpful Report

Posted 2 years ago

Hello Chantler, Thank you for leaving your feedback. I am very sorry to hear that your blooms were so late. That is not what we expect at all! Please pop us an email to support@bloomandwild.com and quote #3748053. We would love to make this right for you. Best wishes, Bloom & Wild Team

Posted 2 years ago

“Beautiful flowers but no card included. Met my friend today who told me about her mystery flowers, I'd been upset she hadn't thanked me for them.”

Helpful Report

Posted 2 years ago

Hi Joanna, thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear the gift card was not included alongside your beautiful blooms and for any upset caused. We'd love to get to the bottom of this and put things right so please do pop over an email to support@bloomandwild.com, referencing case number 3737447, and we can absolutely assist you further. We look forward to hearing from you soon and getting the matter happily resolved. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Not always easy to navigate. It would be useful to have the option to view the basket with the option to return to shopping before checkout. Service and flowers were excellent, the wife loved them.”

Helpful Report

Posted 2 years ago

Hello Ian, Thank you for taking the time to leave your feedback. I am sorry to hear of the ordering difficulties! There should be a basket in the top right hand corner when ordering. I hope this helps but please do pop us an email to hello@bloomandwild.com if there is anything else at all! Best wishes, Bloom & Wild team

Posted 2 years ago

“The flowers were beautiful, but there was a slight issue with the flowers dying during the delivery process”

Helpful Report

Posted 2 years ago

Hi Prableen, Thank you for taking the time to share your recent experience although we are so sorry about this. I do hope the replacement flowers are enjoyed when they arrive tomorrow :) Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Really nice, delivered on time! However, the delivery wasn’t posted to the door it was left outside without even ringing the bell, my friend found it a few hours later when she left her house so that was disappointing but other than that it was fine! Flowers were nice too.”

Helpful Report

Posted 2 years ago

Hi there. Thank you so much for taking the time to leave a review and share your recent experience with us. Whilst we're delighted to hear your blooms arrived on time and are looking super lovely, we're so sorry that the courier did not ring the bell and the recipient found the bouquet left outside a few hours later. Of course, this is definitely not the stellar service we aim to provide and we'd really love to make it up to you. We've popped you over an email in the hopes of putting things right and look forward to hearing from you soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“I ordered the Daphne bouquet to be delivered to my daughter on Easter Saturday. When I saw it on Sunday I was very disappointed. Some of the roses were brown around the edges and other flowers were discoloured and curled. When I complained to customer services they were very helpful and arranged to send a replacement which was much better. Although very nice I don't think the bouquet was worth the price I paid but very good customer service.”

Helpful Report

Posted 2 years ago

Hi Jane. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms arrived in such condition and understand this must have been deeply disappointing, especially as they were a gift for your daughter. This is definitely not up to our usual high standards. or how we intended your order to arrive, and we'd really love to make it up to you fully. We've popped you over another email in the hopes of putting things right and look forward to hearing from you soon. All the best, Erin at Bloom & Wild

Posted 2 years ago

“Flowers not as picture. I realise they are in bulb but not too impressed with them”

Helpful Report

Posted 2 years ago

Hi Karen, thanks for leaving your review. I'm so sorry to hear that you were disappointed with your blooms. I've popped you an e-mail so we can make this right with you. George

Posted 2 years ago

“The order and delivery process very easy. Unfortunately the recipient of the flowers was not around when the 1st ,2nd and 3rd (Sat)delivery was attempted so by the time she did get them on Monday the freesias did not make it the rest of the flowers looked pretty limp so was not impressed, won’t be doing a letterbox order again. Would rather pay a little more for a bouquet”

Helpful Report

Posted 2 years ago

Good morning Lorraine, thank you for your review. I am so sorry to hear that the quality of the blooms was affected by this delayed delivery. I completely understand the disappointment caused, I am so sorry that this has resulted in the recipient being left with a less than perfect bouquet that cannot be properly enjoyed. We absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“Always nice flowers but this time letterbox flowers arrived 36 hours late and missed my friend’s birthday.”

Helpful Report

Posted 2 years ago

Hello there, thank you for taking the time to leave your feedback. My sincerest apologies that your blooms were late. Please pop us an email to support@bloomandwild.com and quote #3704275. We would love to make this right for you

Posted 2 years ago

“Thee service is excellent, but my flowers arrived damaged abd droopy. I thought they would improve in water, but they didn’t. Within two days most of the flowers were dead. They are too expensive to last only that long.”

Helpful Report

Posted 2 years ago

Good morning Robyn, thank you for your review. I am so sorry to hear that the blooms arrived damaged and didn't perk up as we would've expected, despite allowing them plenty of time to rehydrate. It is so disappointing to hear that the blooms only lasted for 2 days, this is most definitely not the quality that we would expect or strive for. We absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“I received a bouquet for mothers but unfortunately it was finished 6 days later and the roses never “woke up” so I hope the ones I sent to my son and daughter-in-law last Friday will last longer.”

Helpful Report

Posted 2 years ago

Hi Elaine, thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear that your roses never bloomed and the bouquet didn't last as long as expected. This is definitely not up to our usual high standards and we'd really love to make it up to you. We've sent you an email to get things sorted and hope to hear back from you soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Ich habe 6 Tage im Voraus zu meinem Wunschtermin bestellt, dennoch ist die Lieferung nicht rechtzeitig angekommen, sondern erst am Folgetag um 16 Uhr. Das ist ärgerlich, denn Geburtstag hat man nunmal an einem fixen Tag. Wenn man nur termingenaue Lieferung gegen Aufpreis garantieren kann, sollte man gar nicht erst günstigere Lieferung anbieten. Die Qualität der Blumen ist aber sehr gut und auch der Bestellprozess ist einfach und intuitiv.”

Helpful Report

Posted 2 years ago

Hallo Maria, vielen Dank für deine Bewertung und dein Feedback. Es tut uns sehr leid, dass deine Blumengrüße nicht am Wunschtag angekommen sind. Leider können wir bei unserem Standardversand eine Zustellung am Wunschtag nicht garantieren, tut mir leid. Auch wenn wir deine Blumen rechtzeitig in den Versand übergeben, kann es leider in Ausnahmefällen vorkommen, dass es seitens unseres Versandpartners zu Verzögerungen kommt, auf die wir leider keinen Einfluss haben. Wir können natürlich verstehen, dass das etwas enttäuschend und ärgerlich ist, gerade zu einem besonderen Anlass, und möchten uns für die entstandenen Unannehmlichkeiten herzlichst bei dir entschuldigen. Ich hoffe, dass die Blume nichtsdestotrotz ein wenig Freude bereiten konnten. Bei Fragen kannst du dich immer gerne bei unserem Customer Delight Team melden - wir helfen gerne weiter! Vielen Dank nochmal für dein Feedback - das bedeutet uns wirklich viel! Liebe Grüße Dora / Bloom & Wild

Posted 2 years ago

“Delivery to a friend for her birthday. She was pleased with the flowers but the chocolate I ordered to go with it didn't arrive. I was given a full refund for the missing item.”

Helpful Report

Posted 2 years ago

Hi there - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“I ordered some letterbox flowers for next day delivery for my daughter's birthday which arrived quite a few hours later than promised. The flowers I chose as depicted online we're completely different to those that arrived! A dark coloured bunch of flowers which I would not have chosen. Bit disconcerting and disappointing.....”

Helpful Report

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 86,129 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.