Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bloom & Wild Reviews

4.9 Rating 82,015 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,015 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Write Your review

Tell us how Bloom & Wild made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloom & Wild 5 star review on 25th April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

4971

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a let down. Been using for a few years for birthdays etc! Sent my daughter some for her birthday 12 stems of flowers for £35, only because I had a code otherwise they would have been £42! I appreciate that delivery costs, but the quality and quantity is certainly not what it was! Disappointed 😞”

Posted 1 year ago

Hello Natasha, Thank you for taking the time to share your recent experience with us although we are so sorry to read your disappointment. I have just sent you an email requesting some pictures for feedback to our Quality Team. I look forward to putting this right for you and your daughter. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Unfortunately, the recipient of the bouquet we bought, wasn't very happy with the quality and delivery of the flowers. Some of the flower heads had been knocked off and and there were only a select few flowers in the first place - the rest was foliage. I too was disappointed at this (as the sender). Firstly I wasn't expecting them to be delivered in a box as I opted for the hand-tied bouquet, but also because the flowers where for my elderly grandma's birthday who had recently been poorly and we were hoping they would cheer her up.”

Posted 1 year ago

Hello Michelle, Thank you for taking the time to share your recent experience, although we are so sorry to read your disappointment. If not done already, please do get in touch with our Customer Delight Team who will be happy to put this right for you and your Grandma. If possible, please send us a couple of pictures at support@bloomandwild.com, quoting number 3713020. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Bouquet for my daughters birthday, arrived as requested on 5th April but we are very disappointed with this one, sparse looking and dejected. We loved previous orders, great service of flowers by post and beautiful bouquets.”

Posted 1 year ago

I'm so sorry to hear this, Catherine. I've popped you an e-mail over so we can best resolve this with you. Our apologies again. George

Posted 1 year ago

“Poor quality flowers many died off after two days.”

Posted 1 year ago

Hello Madeline, thank you for your leaving your feedback with us. My sincerest apologies that your blooms didn't last as they should have done. Please pop us an email to support@bloomandwild.com and quote #3703863 who would love to make this right for you. Best wishes, Bloom & Wild Team

Posted 1 year ago

“Bought flowers for mothers day for my sister and mum - they arrived wilted unfortunately.”

Posted 1 year ago

Hello there, I am very sorry to hear that your blooms arrived wilted. Please pop us an email to hello@bloomandwild.com and we would love to make this right for you. Best wishes, Hannah

Posted 1 year ago

“Ordered 13th & was despatched/on its way that day & due to be delivered by 9am 14th, heard nothing & then not delivered til 16th! Was worried about state of FRESH flowers being in transit for 4days! My friend said they were lovely but she was probably being polite! So won't be using this service again! Very disappointed.”

Posted 1 year ago

Hi there Julie - thank you so much for leaving us a review. I am so sorry about the disappointment caused. I have emailed you directly to try and rectify this fully for you! I look forward to your response, warmest regards, David at Bloom & Wild

Posted 1 year ago

“A little bit disappointed with the flowers delivered to my mum for mothers day this morning. With the price paid I thought it would be special and a beautiful surprise but unfortunately the flowers were a bit lifeless and dried out when they arrived. Worried about the ones that I also ordered to be delivered to my partners mum today as I assume they will be the same!”

Posted 1 year ago

Hi Cherry. Thank you so much for your review. We're so deeply sorry to hear you're disappointed with your blooms and understand this must be really upsetting, especially given the occasion! We do send all of our blooms in bud so they last longer, giving you, or your lucky recipient, plenty of time to enjoy their beauty! Due to this, and how they are packaged, we'd completely expect them to look a little 'sleepy' or flat upon arrival. However once the stems have been cut (as per our handy guide) and placed in water for 24 - 48 hours, you should see your blooms burst to life and look as lovely as you'd expect. But, with that being said, we do still want our blooms to bring immediate joy and would like to make sure everything is as it should be with your bouquet. Could you please send an email to support@bloomandwild.com, referencing case number 3676602 and providing photos if possible, so we're able to look into the matter and assist you further. We hope to hear from you soon! All the best, Erin at Bloom & Wild

Posted 1 year ago

“Not really happy with the amount of flowers that was delivered for my mum on mother's day. Very disappointed 😞 Link isn't working so I cannot add an image of the flowers.”

Posted 1 year ago

Hi Melissa. Thank you so much for getting in touch and bringing this to our attention. We're really sorry to hear you've been disappointed with your blooms and understand this must be super upsetting, especially as they were a gift for Mother's Day. We never want our customer to be left feeling let down and would love to make it up to you and your mum. We've given you an email in order to put things right and hope to hear from you soon. Warmest wishes, Erin at Bloom & Wild

Posted 1 year ago

“I have been dealing with Bloom & Wild for some Years and have always been very pleased with everything You have done until this time when The Bouquet I ordered for 9th March was not delivered until the afternoon of the 12th March with the Bouquet in very poor condition and no Gift Card. Your Company has responded very well to My Complaint and with great courtesy which I appreciate. So, If Only Your Company can be persuaded to send Me regular Offers and other publicity By E-mail, I shall be completely content”

Posted 1 year ago

Hi Robert, thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your latest bouquet arrived late and in less than perfect condition. This definitely isn't up to our usual high standards and we're ever so sorry for the disappointment and inconvenience caused. Whilst we're so happy to hear we've been able to resolve the complaint and make things right, we do always want our customers to be completely content and can absolutely help ensure you're subscribed to our marketing emails - hearing of all the latest news and offers here at Bloom & Wild. I've popped you over an email about this and hope to hear from you soon. All the best, Erin at Bloom & Wild.

Posted 1 year ago

“Delivery as expected (my error - thought I'd selected Mother's Day but on checking, I hadn't). Small and sad looking bouquet. Both my Mother and I were quite disappointed. Won't order again, will stick to local florists.”

Posted 1 year ago

Hi there Kris Thank you so much for your review - I am so sorry that the bouquet was disappointing. I have emailed you directly so we can fully rectify this for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“I was rather disappointed in my ‘Yui’ bouquet. I ordered two bouquets - one for mother (who’s flowers looked exactly like the picture) and one for me. My bouquet didn’t have the butterfly carnations - they were substituted out for a carnation that looked virtually identical to the large carnations, just smaller and exactly the same colour, making the bouquet look really flat and boring. In my opinion the butterfly carnations where what made that bouquet look so special. As I said, disappointed!!”

Posted 1 year ago

Good morning Catherine, thank you for your review. From time to time we do need to make substitutions to the original design that you see photographed on the website, however I am truly so sorry for the disappointment caused. I will ensure that your feedback is passed over to our Flower Studio. I have popped you an email as we absolutely want to make this right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“The delivery arrived today 4 days after their due date and certainly not in the usual condition that I expect from Bloom and Wild. The flowers are wilted and with one that fell off as soon as we put it in the vase. Bloom and Wild did commit to their full voucher as the delivery wasn't within 2 days of its due date.”

Posted 1 year ago

Good morning Philip, thank you for your review. I am so sorry to see that the blooms arrived 4 days later than expected. This is so disappointing to hear and certainly not the delivery experience that we strive for, I am truly so sorry. I have popped you an email as we absolutely want to make this right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“Used them twice now and twice the delivery has not been made on the confirmed date.”

Posted 1 year ago

Hi there, We are so sorry to hear this! As stated on our website, Royal Mail is a free delivery service and is not guaranteed for the selected date. When flowers have to arrive on a specific occasion, we always recommend paying a bit extra by selecting DPD. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“The flowers aren't worth the money paid. I could have gotten better in the supermarket at a fraction of the price to be quite honest. Very small bunch, also delivered a day early and nobody was home so sat for a day without being seen too. Very disappointed.”

Posted 1 year ago

Hi there Samantha - thank you so much for your review. I'm so sorry for the disappointment caused here. I just wanted to let you know that I have emailed you directly, and hopefully we can fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“I expected a great deal more. I am comparing price, presentation and quantity against Interflora. My bunch from Bloom & Wild arrived asleep, your not going to get an immediate wow as they do need a couple of days to wake up. I counted 9 main flowers with quite a bit of 'padding'. I paid approx £31 which included a 25% reduction (so circa £40). A bunch from Interflora is much better stated for the price. I'm sorry but a regular bunch from my local garage would not of been far off the comparison. Although my Wife was pleased She was being kind. I shall not be quick to purchase again as the bunch was worth no more than £10. Disappointed”

Posted 1 year ago

Hi Stewart. Thank you so much for taking the time to leave a review and share your feedback with us. We're really sorry to hear you were disappointed with your blooms. Of course, we only ever want to spread joy and delight with our beautiful bouquets and are so sorry if this was not your experience. We'd love to make things right and have since sent you an email. We hope to hear back from you soon and get the matter happily resolved for you. Best wishes, Erin at Bloom & Wild

Posted 1 year ago

“I’ve been using Bloom & Wild for over a year, including a subscription last year. I recently ordered a bouquet for my wife’s Valentine’s Day present, paying an additional fee for delivery on the day. There was no communication from B&W on the day but through tracking discovered the delivery by DPD was delayed until the 15th. Obviously this was very disappointing. The flowers were lovely as always but as a customer I’m surprised there has been no communication to notify of the delay or then even an apology for the delay. I understand the error was likely on behalf of DPD but regardless I don’t feel I should pay for a service that was not delivered.”

Posted 1 year ago

Hi Liam, thank you so much for taking the time to leave a review. We're so incredibly sorry to hear delivery was delayed and your flowers weren't received on the special day. We understand this must have been super disappointing, as it was both a Valentine's Day gift for your wife and you'd paid extra to ensure delivery. Of course, we always want our orders to arrive on time and with the utmost delight and would love to make things right. We've sent over an email to get this resolved for you and hope to hear back soon. Best wishes, Erin at Bloom & Wild

Posted 1 year ago

“Second time I have used unfortunatelythe valentines gift was not as nice as expected broken stems etc”

Posted 1 year ago

Hi Adrian, thank you so much for taking the time to share your recent experience with us. We're so incredibly sorry to hear your Valentine's gift wasn't quite as lovely as you had hoped, with many stems having been broken. This is definitely not how we intended your blooms to arrive and we would love to make things right. We'd popped you over an email so we may help and find a happy resolution for you. We hope to hear from you soon. Best wishes, Erin at Bloom & Wild

Posted 1 year ago

“Considering it was supposed to be a large bunch I was very disappointed. The flowers were not help in place properly and pushed up against the box so now some of the roses and peonies look pressed. Only reason I've given 2 stars instead of 1 is due to it being delivered promptly.”

Posted 1 year ago

Hi there John-Paul - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Unfortunately the flowers I ordered for my friend's birthday arrived late expected date Thursday arrived Saturday.”

Posted 1 year ago

Thank you so much for taking the time to leave a review and share your experience with us. We're so incredibly sorry to hear that your blooms arrived later than expected and missed your friend's Birthday. Of course, we understand this must have been really disappointing and would love to make it up to you both. We've sent you an email in order to put things right and hope to hear back from you soon. Best wishes, Erin at Bloom & Wild.

Posted 1 year ago

“Some of the flowers on my first order dropped petals after 2 days and now after 5 days some of the branches have no petals on them.”

Posted 1 year ago

Hello Holly, thank you for your review. I am so sorry to hear that some of the blooms have not lasted as we would've expected, this is definitely disappointing to hear and certainly not the quality that we would expect. We would love the chance to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

«
1
...
2
3
4
5
6
»

Bloom & Wild is rated 4.9 based on 82,015 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.