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BIL Group Ltd Reviews

4.8 Rating 763 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 763 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
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Craig Guest
Verified Buyer
“heavy duty wheels as ordered and delivered promptly”
Helpful Report
Posted 3 years ago
Peter Ibison
Verified Buyer
“Good robust products delivered promptly”
Helpful Report
Posted 3 years ago
Lindsay McKechnie
Verified Buyer
“Good product and very good service.”
Helpful Report
Posted 3 years ago
Baw Wilkins
Verified Buyer
“First class service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Easy to order online with clear description and delivered as promised.”
Helpful Report
Posted 3 years ago
Christopher Dilley
Verified Buyer
“Great service thank you”
Helpful Report
Posted 3 years ago
David Hough
Verified Buyer
“Ordered wheels as the 'tyres' on my 40+ year old scaffold tower were disintegrating. Arrived within a couple of days and fitted perfectly.”
Helpful Report
Posted 3 years ago
Amanda Lyons
Verified Buyer
“Great service and communication, fast turnaround.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very quick, but only as all requirement.”
Helpful Report
Posted 3 years ago
George Taylor
Verified Buyer
“Great website, easy to find specific items and quick delivery. Good value for money”
Helpful Report
Posted 3 years ago
Philip McCrone
Verified Buyer
“All it should be.”
Helpful Report
Posted 3 years ago
John Harding
Verified Buyer
“Excellent product, good value, good service. Will be using BIL again.”
Helpful Report
Posted 3 years ago
Colin Jenkins
Verified Buyer
“Easy transaction. Items came well packaged and in good time. Pricing was also very competitive.👍”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great service, castor wheels dispatched very quickly. Thank you”
Helpful Report
Posted 3 years ago
Brian Rogers
Verified Buyer
“The wheel I was looking for was not in stock but very helpful staff found me an alternative and delivery was very swift. The replacement was of great quality.”
Helpful Report
Posted 3 years ago
Robert Brittain
Verified Buyer
“Good service and communications”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Slight delay in delivery (good communication). Dust cap missing off inner tube. Otherwise good.”
Helpful Report
Posted 3 years ago
Andy Hoffman
Verified Buyer
“Excellent service. Quick delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“They will send you missing and wrong items, and won't even bother to fully understand what is going on. The content on their website is very misleading. What's worse is, they don't even know what they are actually selling. Avoid them if you value your money and time.”
Helpful Report
Posted 3 years ago
Hi, Firstly we apologise fully for the mix up with your order. The error occured as a few of our products had changed specification slightly and unfortunatly the website hadn't been updated to show this. Since your contact we have rectified the issue fully and as discussed have arranged a collection and full refund for you. Apologies again.
Posted 3 years ago
Mark Isaacs
Verified Buyer
“Good product Good service”
Helpful Report
Posted 3 years ago
BIL Group Ltd is rated 4.8 based on 763 reviews
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