BIL Group Ltd Reviews

Name: BIL Group Ltd
Address: Porte Marsh Road, , Calne, Wiltshire
Rating: 4.81

4.8 Rating 821 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 821 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

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“Excellent prompt service, good technical support, good value for money.”

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Posted 5 months ago

“Bought a AluTruk 'Light' Space Saver Folding Sack Truck. Delivered quickly (faster than expected) and the product is way better than i thought it would be. Really sturdy and works smoothly. Brilliant!”

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Posted 5 months ago

“Really good response and great service. The castors are in use on 2 crawlers. Thanks”

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Posted 6 months ago

“Good service. Value for money.”

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Posted 6 months ago

“Excellent product and delivery. Really pleased with efficiency of the company. Thanks.”

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Posted 7 months ago

“Excellent service very professional”

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Posted 7 months ago

“Very good”

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Posted 7 months ago

“Very good web site and prompt delivery”

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Posted 7 months ago

“Was not sure which wheel I needed. Sales quickly explained options. Easy to place order. Goods arrived next day.”

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Posted 7 months ago

“Good products, easy to find on web site. Arrived quickly”

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Posted 7 months ago

“Thank you so much”

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Posted 8 months ago

“All good I can't complain about nowt”

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Posted 8 months ago

“Easy to order on line, order ready in quick time, very helpfull”

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Posted 8 months ago

“Absolutely brilliant service, I put my order in and it was delivered 2 days later.”

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Posted 8 months ago

“Excellent, excellent”

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Posted 8 months ago

“Easy to order and very quick delivery. First class service Thankyou”

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Posted 8 months ago

“Fantastic service as always good quality and fast delivery”

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Posted 9 months ago

“The product is great but DX once again feed to deliver on time or to the right address.”

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Posted 10 months ago

Hi Alan, thank you for the review. Firstly we are very pleased you are happy with the product, this is always great to hear! We are however sorry that our carrier failed to deliver to your expectations. Unfortunately when the goods leave our premises, we rely on third parties to ensure our valued customer service is maintained. On this occasion, that seems to have not happened so we can only apologise. We take all feedback very seriously and will be sure to take this up with the carrier to mitigate any issues in the future. Thank you for your valued business and we hope to deal with you again in the future.

Posted 10 months ago

“Phoned BIL for advice on product and stock. Excellent customer service and quality product purchased. Product was excellent value for money.”

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Posted 10 months ago

“Fast delivery good customer care Thank e”

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Posted 10 months ago

BIL Group Ltd is rated 4.8 based on 821 reviews