BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.81

4.8 Rating 669 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 669 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods delivered as per order, only issue no email or info advising order had been received and was being processed, so had to await delivery”

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Posted 2 days ago

“We are extremely pleased with our purchase thank you. Ordering, communication and delivery was very good.”

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Posted 3 days ago

“Good website & excellent customer service to prepare my order in advance, so that I could collect the same day. Thank you”

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Posted 1 week ago

“Easy to deal with and a good product range with easily accessible technical details and diagrams for the products.”

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Posted 2 weeks ago

“good price and very quick delivery”

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Posted 2 weeks ago

“Excellent fast and efficient”

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Posted 2 weeks ago

“excellent service. the site is easy to use and the product exactly as described with value for money and rapid delivery keeping me informed of all the stages.”

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Posted 2 weeks ago

“From ordering to receiving items, very good efficient service. Would use them again.”

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Posted 3 weeks ago

“Excellent trolley and swift delivery.”

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Posted 3 weeks ago

“Via internet I identified that BIL had the diameter of wheel I required and the two items were sent promptly and have arrived in France in 7 days. I thought the BIL website was very informative (dimensions etc) and well organised.”

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Posted 4 weeks ago

“Great product and quick delivery!”

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Posted 4 weeks ago

“very easy to deal with.”

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Posted 1 month ago

“i was told i would be notified when the bank transfer went through. but i was'nt otherwise pleased with the wheel and the time taken to deliver thank you. JG”

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Posted 1 month ago

Hi John, Thank you so much for your review, we value your feedback and this information will help us with continuous improvements within our processes. We are glad that you are happy with the product. Kind regards, The BIL Group Team

Posted 1 month ago