BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.81

4.8 Rating 763 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and swift delivery”

Helpful Report

Posted 6 days ago

“Good value and quick delivery. Some incorrect products were sent but this was easily and quickly sorted out.”

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Posted 1 week ago

“Great service and a superb product. I ordered the wrong thing (all my fault) they got in touch to make sure I needed such a heavy duty product as it was very specialist, of course I didn’t and they guided me to the perfect product, which was cheaper, so got money back as well!”

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Posted 1 week ago

“Great company, excellent products, well worth it. Our delivery/install guys love alutruk.”

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Posted 1 week ago

“Easy overseas purchase and good experience overall”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Really pleased with the quality and speed of receiving my order. Will definitely use them again when required.”

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Posted 2 weeks ago

“Very prompt delivery, high quality at a very good prices. MADE IN ENGLAND.”

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Posted 2 weeks ago

“replacing wheels for my patio heater. Just the job, will last as long as the heater.”

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Posted 3 weeks ago

“All nice. Recommend to anothers”

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Posted 3 weeks ago

“First class service definitely 5 star”

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Posted 1 month ago

“Parts all as described well packed and delivered on time, perfect.”

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Posted 1 month ago

“I was looking for some roof ladder wheels to replace the original ones which had failed. They had to have a 10mm bore, have a plain bearing, and be 150mm diameter. There are many companies selling similar wheels, but BIL group were the only ones who advertised 10mm bore ones that I could see. They arrived in 2 working days and look ideal for the job. Thankyou BIL group. Richard Penman”

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Posted 2 months ago

“Easy to purchase. Fast delivery A++”

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Posted 2 months ago

“Castors were exellent value for money, arrived quickly, well packaged and did the trick nicely - Thanks BIL Group”

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Posted 3 months ago

“I cannot fault the service I received from the staff even though my purchase was of minimal expense therefore I have no hesitation in giving my complete confidence in the BIL GROUP company.”

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Posted 3 months ago

“Easy to use website, sensible prices & very quick delivery”

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Posted 3 months ago

“good price & quick delivery”

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Posted 3 months ago

“Small order arrived on time and exactly as described. Good communication from outset. Wouldn't hesitate to use BIL again”

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Posted 3 months ago

“As described and arrived quickly, thank you.”

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Posted 4 months ago

BIL Group Ltd is rated 4.8 based on 763 reviews