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BIL Group Ltd Reviews

4.8 Rating 763 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 763 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
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John King
Verified Buyer
“Washers as described and a very promt delivery, thank you.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good service sincere and honest advice when I called to clear up a matter regarding a scam email demanding delivery postage from another company (unrelated but caused confusion)”
Helpful Report
Posted 3 years ago
David Hodge
Verified Buyer
“Ordered from the easy-to-use website, good price, delivered in a couple of days. Quality was as expected. Overall very pleased.”
Helpful Report
Posted 3 years ago
Cameron Mclean
Verified Buyer
“Reasonably priced, excellent speedy service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The item I wanted was easy to get by entering the parameters of what I needed, it’s the best way to go, know what you want 1st. I called before making my purchase but my reasoning to the agent was confounding, understanding your equipment and their limitations. They may not understand what and why you want specific part, if they have it grab it and test it.”
Helpful Report
Posted 3 years ago
John Wilcox
Verified Buyer
“To improve, would be goo to be able to ask for a set of 4 two locking and two fixed , what size, what colour ,what price Etc”
Helpful Report
Posted 3 years ago
Hi John, Thank you for the feedback and the idea! We are in the process of adding 'castor packs' to make this a little easier and our individual products now also link to corresponding products that may be useful. Hope this helps but feel free to give us a call if you need any assistance. Thanks again!
Posted 3 years ago
Stephen Soper
Verified Buyer
“fair price. delivered on time”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good products at competitive prices. Delivered on time, great service.”
Helpful Report
Posted 3 years ago
Mohammad Javeed
Verified Buyer
“It will be better if the delivery date is advised”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service. I needed a measurement changed after placing my order and I received a quick response and my order was adjusted for me without issue.”
Helpful Report
Posted 3 years ago
Davide Levi
Verified Buyer
“Reasonable prices, fast - if expensive - shipping. The castors supplied seem to be high quality, with ball bearings/cups on both axles, pivoting and rolling smoothly. Time will tell re: durability.”
Helpful Report
Posted 3 years ago
John P Ledgeway
Verified Buyer
“Very good products High quality just what I needed ! Very pleased would use again”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Easy to order, good price and delivered within 48hrs. Wheel were as shown/described, packaged securely and appropriately. No complaints and will use again.”
Helpful Report
Posted 3 years ago
DAVID PRIVETT
Verified Buyer
“First class service.”
Helpful Report
Posted 3 years ago
David Breame
Verified Buyer
“Super service And great quality items At a great price The communication was excellent so has to be a 5 star rating Many thanks”
Helpful Report
Posted 3 years ago
Melvin Nelson
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 3 years ago
Gwydion Wynne
Verified Buyer
“Excellent website with filters that helps you choose a product effectively. Further updates on delivery and tracking would be desirable. That’s why I gave 4 out of 5.”
Helpful Report
Posted 3 years ago
Jack Richard Hosie
Verified Buyer
“After using a local supplier who could not source what I needed, I again went back to internet searching and found BIL group web site, amazingly they have exactly what I needed, and more! Bil Group have very reasonable pricing and very fast safe shipping, so all in all a very positive experience, and will be using them again, I highly recommend them if your in need of their kind of products.”
Helpful Report
Posted 3 years ago
Denis Findlay
Verified Buyer
“A prompt and efficient service”
Helpful Report
Posted 3 years ago
BIL Group Ltd is rated 4.8 based on 763 reviews
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