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BIL Group Ltd Reviews

4.8 Rating 821 Reviews
96 %
of reviewers recommend BIL Group Ltd
4.8
Based on 821 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read BIL Group Ltd Reviews
“Item was delivered to incorrect location (completely different buiness and address) and the item was damaged.”
Helpful Report
Posted 2 weeks ago
Thank you for taking the time to share your feedback, and we're sorry that your order was delivered to the wrong address and arrived damaged. That's not the standard we aim for, and we understand how frustrating it must have been. We have contacted you directly to put things right. You're welcome to keep the item with a £15 refund, or we can send you a replacement. We're also looking into what went wrong with the delivery so we can prevent it happening again. If you haven't received our message, please get in touch with our team at sales@bilgroup.co.uk or 01249 822222 and quote your order number, and we'll be happy to help.
Posted 2 weeks ago
“Easy and very quick delivery”
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Posted 3 weeks ago
“Very poor postage iterm could not be signed for by a neighbour makeing postage impossible i had to collect itern from sorting office not ideal !”
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Posted 1 month ago
“Great service despatched promptly and arrived the very next working day (straight after a Bank Holiday which was amazing!) Item better than expected and does the job perfectly - thankyou!”
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Posted 1 month ago
“Very helpful and worked with us to turn around some wheels at very short notice”
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Posted 1 month ago
“sue perb, these wheels got us moving”
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Posted 2 months ago
“Best supplier of moving equipment”
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Posted 2 months ago
“Very good quality product and delivered in good time.”
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Posted 2 months ago
“Quality products and a quick and efficient service. I ordered a small quantity of washers, but they were exactly what I needed and they were delivered promptly.”
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Posted 2 months ago
“Very good service and quick delivery thank you”
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Posted 3 months ago
“Service as promised. Thank you.”
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Posted 3 months ago
“Excellent business to deal with very helpful and qhality products at a very affordable price”
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Posted 3 months ago
“Fast delivery (next day) Excellent quality product & at a good price. Shipping was a bit dear though.”
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Posted 3 months ago
“When we placed this order we thought it might be a scam becuase we were really struggling to find affordable parts or anywhere with good stock numbers!!! But the BIL bearings we got were in great condition, really well priced and arrived next day which was honestly incredible. Highly recommend.”
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Posted 4 months ago
“Good and effective company🫰”
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Posted 4 months ago
“Great product, and definitely saves my back from being broken when moving big lumps of furniture.”
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Posted 4 months ago
“Ordered a hand-truck with no issues, very happy with the product, very well made and designed. Provided much better peace of mind than anything similar on the market. Had no issues moving a 100kg fridge up and down steps and all over the place. Easy to use, comfortable to use. Would highly recommend, and wouldn’t hesitate to order from again.”
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Posted 5 months ago
“Awesome service!”
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Posted 5 months ago
“Had bearings I needed. Ordered two types just to be sure. Good quick delivery, Identified correct one so ordered some more.”
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Posted 5 months ago
“all very good (quality of sac barrow is brill) but dielivery updates appear to be pot luck and it would be fair to say I have no luck because I got no updates be it by hour by day or by week. So there you have it”
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Posted 5 months ago
BIL Group Ltd is rated 4.8 based on 821 reviews