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BIL Group Ltd Reviews

4.8 Rating 799 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 799 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone
Read BIL Group Ltd Reviews
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Anonymous
Verified Buyer
“Really good response and great service. The castors are in use on 2 crawlers. Thanks”
Helpful Report
Posted 3 weeks ago
Mary Martin
Verified Buyer
“Good service. Value for money.”
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Buyer
“Excellent product and delivery. Really pleased with efficiency of the company. Thanks.”
Helpful Report
Posted 1 month ago
Keith Wharton
Verified Buyer
“Excellent service very professional”
Helpful Report
Posted 1 month ago
Nikolay Zhekov
Verified Buyer
“Very good”
Helpful Report
Posted 1 month ago
Malcolm Lewis
Verified Buyer
“Very good web site and prompt delivery”
Helpful Report
Posted 1 month ago
Julie Morgan
Verified Buyer
“Was not sure which wheel I needed. Sales quickly explained options. Easy to place order. Goods arrived next day.”
Helpful Report
Posted 1 month ago
Cliff Wimpory
Verified Buyer
“Good products, easy to find on web site. Arrived quickly”
Helpful Report
Posted 1 month ago
Ari Salih
Verified Buyer
“Thank you so much”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“All good I can't complain about nowt”
Helpful Report
Posted 2 months ago
Richard McAllister-Bowditch
Verified Buyer
“Easy to order on line, order ready in quick time, very helpfull”
Helpful Report
Posted 2 months ago
Ian Cooper
Verified Buyer
“Absolutely brilliant service, I put my order in and it was delivered 2 days later.”
Helpful Report
Posted 2 months ago
Ricard Pardell
Verified Buyer
“Excellent, excellent”
Helpful Report
Posted 2 months ago
Shane Buswell
Verified Buyer
“Easy to order and very quick delivery. First class service Thankyou”
Helpful Report
Posted 2 months ago
Paul Holmes
Verified Buyer
“Fantastic service as always good quality and fast delivery”
Helpful Report
Posted 3 months ago
Alan Taylor
Verified Buyer
“The product is great but DX once again feed to deliver on time or to the right address.”
Helpful Report
Posted 4 months ago
Hi Alan, thank you for the review. Firstly we are very pleased you are happy with the product, this is always great to hear! We are however sorry that our carrier failed to deliver to your expectations. Unfortunately when the goods leave our premises, we rely on third parties to ensure our valued customer service is maintained. On this occasion, that seems to have not happened so we can only apologise. We take all feedback very seriously and will be sure to take this up with the carrier to mitigate any issues in the future. Thank you for your valued business and we hope to deal with you again in the future.
Posted 4 months ago
Eddie Bishop
Verified Buyer
“Phoned BIL for advice on product and stock. Excellent customer service and quality product purchased. Product was excellent value for money.”
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Posted 4 months ago
Przemysław Mierzejewski
Verified Buyer
“Fast delivery good customer care Thank e”
Helpful Report
Posted 4 months ago
Damian Ainscough
Verified Buyer
“I only bought a few washers. The inner diameter was slightly too large and I was immediately sent a new set without question. I was also told to keep the original dispatch. FIRST CLASS customer service.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Job well done”
Helpful Report
Posted 5 months ago
BIL Group Ltd is rated 4.8 based on 799 reviews
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