BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.81

4.8 Rating 795 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

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“Very good”

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Posted 23 hours ago

“Very good web site and prompt delivery”

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Posted 6 days ago

“Was not sure which wheel I needed. Sales quickly explained options. Easy to place order. Goods arrived next day.”

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Posted 6 days ago

“Good products, easy to find on web site. Arrived quickly”

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Posted 1 week ago

“Thank you so much”

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Posted 2 weeks ago

“All good I can't complain about nowt”

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Posted 1 month ago

“Easy to order on line, order ready in quick time, very helpfull”

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Posted 1 month ago

“Absolutely brilliant service, I put my order in and it was delivered 2 days later.”

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Posted 1 month ago

“Excellent, excellent”

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Posted 1 month ago

“Easy to order and very quick delivery. First class service Thankyou”

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Posted 1 month ago

“Fantastic service as always good quality and fast delivery”

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Posted 2 months ago

“The product is great but DX once again feed to deliver on time or to the right address.”

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Posted 2 months ago

Hi Alan, thank you for the review. Firstly we are very pleased you are happy with the product, this is always great to hear! We are however sorry that our carrier failed to deliver to your expectations. Unfortunately when the goods leave our premises, we rely on third parties to ensure our valued customer service is maintained. On this occasion, that seems to have not happened so we can only apologise. We take all feedback very seriously and will be sure to take this up with the carrier to mitigate any issues in the future. Thank you for your valued business and we hope to deal with you again in the future.

Posted 2 months ago

“Phoned BIL for advice on product and stock. Excellent customer service and quality product purchased. Product was excellent value for money.”

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Posted 3 months ago

“Fast delivery good customer care Thank e”

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Posted 3 months ago

“I only bought a few washers. The inner diameter was slightly too large and I was immediately sent a new set without question. I was also told to keep the original dispatch. FIRST CLASS customer service.”

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Posted 3 months ago

“Job well done”

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Posted 3 months ago

“Good service, products arrived as scheduled, will revisit when needed”

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Posted 3 months ago

“Item was in stock and delivered quickly”

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Posted 4 months ago

“Great to be able to buy spare quickly and easily via the web site, Love it!”

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Posted 4 months ago

“Great service and faast postage will use again”

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Posted 4 months ago

BIL Group Ltd is rated 4.8 based on 795 reviews