BIL Group Ltd Reviews

4.83 Rating 286 Reviews
97 %
of reviewers recommend BIL Group Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read BIL Group Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
Good service but postage very expensive.
Posted 3 weeks ago
Not used them before. Was warned product would be a long time coming and were willing to accept me cancelling up until despatch. Goods arrived, quality was excellent. Helpful people.
Posted 2 months ago
Once contacted you second time you replied within 1/2 hour of my enquiry
Posted 3 months ago
Ordered phenolic braked castors with 305kg capacity.
Order was received promptly.
Posted 3 months ago
Good solid product and quick delivery.
Posted 3 months ago
Easy order procedure and delivered on time
Posted 4 months ago
I was replacing a rusty toe plate on a garden trolley. It arrived on time and well packaged. I was able to modify the old toe plate to provide a secure mount on the trolley body, make a back for the trolley out of scrap wood and give the whole thing a coat of paint. Not exactly 'the repair shop' but it works well.
Posted 5 months ago
Prompt and efficient service, however a tracking/warning facility would be a useful addition.
Posted 6 months ago
Good Quality
Posted 7 months ago
percect sevice
Posted 8 months ago
Goods well packaged and arrived as scheduled.
Posted 10 months ago
Good products and service. Customer service is very good.
Posted 1 year ago
Excellent product. Wasn’t next day delivery as suggested though.
Posted 1 year ago
service from BIL Group very good but let down by courier as delivered a day later than promised by BIL online
Posted 1 year ago
Had a few issues with what I ordered but was kept updated, which I appreciate.
Posted 1 year ago
Quick delivery missed checking before signing. Delivery guy rushed off. Packaging wheels could have had more protection to stop them shaking about in box and grating against each other.
On website they look very slick.
Is that because they are a Computer Generated design?
A bit misleading.
Posted 1 year ago
Good products and service.
Posted 1 year ago
Very helpful,good service
Posted 2 years ago
Does what it says.
Posted 2 years ago
Have not fitted as yet but they do look Okay. Plan to purchase more
Posted 2 years ago
BIL Group Ltd is rated 4.83 based on 286 reviews