BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.80

4.8 Rating 753 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

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“Great products, swift delivery. What more could you ask?”

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Posted 1 year ago

“Made a order a long while ago and need some more bearings and made very easy to order some more”

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Posted 1 year ago

“They had exactly what i needed brilliant.”

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Posted 1 year ago

“Product very good but no communication as to "thank for your order" or your shipment has been dispatched " hence not 5 stars.”

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Posted 1 year ago

Hi Keith, Thank you for the review we are pleased to hear you are happy with the product. Confirmations and updates are sent automatically throughout the order process so apologies if these weren’t received. We have checked our systems and all seems to be working as it should so they may have gone through to a junk folder. Kind regards, Sales @ BIL Group

Posted 1 year ago

“Goods delivered as per order, only issue no email or info advising order had been received and was being processed, so had to await delivery”

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Posted 1 year ago

“We are extremely pleased with our purchase thank you. Ordering, communication and delivery was very good.”

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Posted 1 year ago

“Good website & excellent customer service to prepare my order in advance, so that I could collect the same day. Thank you”

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Posted 1 year ago

“Easy to deal with and a good product range with easily accessible technical details and diagrams for the products.”

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Posted 1 year ago

“good price and very quick delivery”

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Posted 1 year ago

“Excellent fast and efficient”

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Posted 1 year ago

“excellent service. the site is easy to use and the product exactly as described with value for money and rapid delivery keeping me informed of all the stages.”

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Posted 1 year ago

“From ordering to receiving items, very good efficient service. Would use them again.”

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Posted 1 year ago

“Excellent trolley and swift delivery.”

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Posted 1 year ago

“Via internet I identified that BIL had the diameter of wheel I required and the two items were sent promptly and have arrived in France in 7 days. I thought the BIL website was very informative (dimensions etc) and well organised.”

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Posted 1 year ago

“Great product and quick delivery!”

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Posted 1 year ago

“very easy to deal with.”

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Posted 1 year ago

“i was told i would be notified when the bank transfer went through. but i was'nt otherwise pleased with the wheel and the time taken to deliver thank you. JG”

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Posted 1 year ago

Hi John, Thank you so much for your review, we value your feedback and this information will help us with continuous improvements within our processes. We are glad that you are happy with the product. Kind regards, The BIL Group Team

Posted 1 year ago

“Brilliant service and products”

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Posted 1 year ago

“Great service and quality products. Job done.”

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Posted 1 year ago

“Items were amazing quality and really affordable. Quick delivery”

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Posted 1 year ago

BIL Group Ltd is rated 4.8 based on 753 reviews