BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.81

4.8 Rating 785 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

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“good price and very quick delivery”

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Posted 1 year ago

“Excellent fast and efficient”

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Posted 1 year ago

“excellent service. the site is easy to use and the product exactly as described with value for money and rapid delivery keeping me informed of all the stages.”

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Posted 1 year ago

“From ordering to receiving items, very good efficient service. Would use them again.”

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Posted 1 year ago

“Excellent trolley and swift delivery.”

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Posted 1 year ago

“Via internet I identified that BIL had the diameter of wheel I required and the two items were sent promptly and have arrived in France in 7 days. I thought the BIL website was very informative (dimensions etc) and well organised.”

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Posted 1 year ago

“Great product and quick delivery!”

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Posted 1 year ago

“very easy to deal with.”

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Posted 1 year ago

“i was told i would be notified when the bank transfer went through. but i was'nt otherwise pleased with the wheel and the time taken to deliver thank you. JG”

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Posted 1 year ago

Hi John, Thank you so much for your review, we value your feedback and this information will help us with continuous improvements within our processes. We are glad that you are happy with the product. Kind regards, The BIL Group Team

Posted 1 year ago

“Brilliant service and products”

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Posted 1 year ago

“Great service and quality products. Job done.”

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Posted 1 year ago

“Items were amazing quality and really affordable. Quick delivery”

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Posted 1 year ago

“Brilliant quality and quick service. Only one supplier i gonna us”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“order was delivered very quickly product was exactly what I required”

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Posted 1 year ago

“Very pleased with the products I ordered. Look durable and work well. Would highly recommend!”

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Posted 1 year ago

“The product I bought (two roller bearings 45 x 32 x 2.54) were all within engineering tolerances when a micrometer was applied to them. I thought that the price for the items I bought, was a fair price. However, the postage was more than the value of the items I purchased which was disappointing. Overall my experience with BIL has been a good one. Everything arrived on time, and everything was as advertised. Would I use BIL again? Yes I probably would, but next time I would order in a bit more quantity, to better the ratio of the postage charges.”

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Posted 1 year ago

“Great products at a reasonable price, fast delivery- would recommend and use again!”

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Posted 1 year ago

“I have a workshop full of machines standing on BIL castors and they have been nothing but outstanding in service, supporting heavy dynamic loads. Highly recommended”

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Posted 1 year ago

“Easy to place an order and delivered next day - perfect.”

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Posted 1 year ago

BIL Group Ltd is rated 4.8 based on 785 reviews