BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.81

4.8 Rating 746 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had what I needed and a quick dispatch & delivery.”

Helpful Report

Posted 6 months ago

“Product arrived in good time and was just what I wanted.”

Helpful Report

Posted 6 months ago

“Excellent service and fast”

Helpful Report

Posted 6 months ago

“Great service as always”

Helpful Report

Posted 6 months ago

“👍👍👍👍👍👍👍👍👍👍”

Helpful Report

Posted 6 months ago

“great service great gear.”

Helpful Report

Posted 7 months ago

“good nice people”

Helpful Report

Posted 7 months ago

“First class service. Easy to order, prompt delivery and purchase exactly what I wanted.”

Helpful Report

Posted 7 months ago

“Excellent handling and follow up to my enquiry”

Helpful Report

Posted 7 months ago

“Good value , efficient service.”

Helpful Report

Posted 7 months ago

“Goods as described and what I need, turned up in a good time frame”

Helpful Report

Posted 8 months ago

“Reasonably priced spare parts for alutruc barrow and quick delivery”

Helpful Report

Posted 8 months ago

“swift delivery - easy to use web page - good prices”

Helpful Report

Posted 8 months ago

“GREAT SERVICE”

Helpful Report

Posted 8 months ago

“Fast service great product”

Helpful Report

Posted 8 months ago

“I purchased a Alu cart from BIL group. When i purchased it they said there would be a week or so delay due to supply issues. I accpeted this, they said they'd let me know when it was ready. I waited they did not inform me of when it was to be delivered. It finally arrived 6 weeks after i had purchased it. Nothing from BIL group about anything. never heard from them once they had accepted the order.”

Helpful Report

Posted 8 months ago

Hi Alan, thank you for your feedback. We are glad we have been able to discuss this with you on the telephone and explain the situation surrounding the miscommunication. We are pleased to hear that you are happy with the product itself and that you will continue to do business with us in the future. As a company, we take all kinds of feedback on board and look to use it to improve. Thank you for your understanding, and we look forward to hearing from you again.

Posted 8 months ago

“Always an excellent product with service to match.”

Helpful Report

Posted 9 months ago

“First order was slow delivery at 4days for 6.99 delivery charge in my opinion, but second order was next day which is what would expect. Good company products good quality will purchase from again.”

Helpful Report

Posted 9 months ago

“Great company to buy from/deal with. no hassle easy ordering. Very quick delivery. Great communication with regards to order/delivery and the parts they provide are top qaulity at a decent price. I've bought from BIL Group quite a few times now and i'm sure it won't be the last. top company!”

Helpful Report

Posted 9 months ago

“I was pleased with both the telephone response to my queries and for the online purchase and delivery. Very well informed on delivery. John H”

Helpful Report

Posted 9 months ago

BIL Group Ltd is rated 4.8 based on 746 reviews