Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“First time ordering from Bug Furniture Warehouse and won’t be the last. Fantastic product, just what I was looking for and excellent delivery. Highly recommend.”

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“Really nice good quality price. Instruction were easy to follow too. There was a piece missing, but a quick phone call and the missing part was delivered fairly promptly.”

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“Very happy with purchase”

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“My order has a fault but Lee is sorting it out with no problems so helpfull”

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“Solid Good stuff good prices”

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“Great piece of furniture.amazing price and fast delivery.”

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“Brilliant quality , excellent service , would recommend to a friend”

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“Was thinking of ordering a similar item from a high street retailer but found this piece for nearly half the price and a quicker delivery. I'm really pleased with it, it's good quality and the colour matches perfectly in my room. I would definitely recommend.”

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“I had ordered seat covers for my garden companion chairs, excellent quality, fits perfectly and great price. Delivery was very quick. Absolutely delighted with my purchase and service.”

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“Ordered a storage chest at a very reasonable price; it arrived within 2 days, and was exactly as described, suiting our needs perfectly.”

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“Just what I needed, delivery great”

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“Nice looking furniture . Easy to assemble. Quick delivery . Thank you.”

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“Good prices, good quality, very fast delivery, would recommend”

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“Good delivery time, bistro set easy to put together and very good quality, very pleased and satisfied”

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“Goods as advertised quick delivery good deal”

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“Great buy”

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“Excellent service and product.”

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“Good product at a value for money price & fast delivery”

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“They have been so helpful. The delivery was quick and on time. I placed another order and they were so quick to email me to let me know the item was out of stock and how I wanted to proceed. They don’t operate like other companies, you can tell they put customers first and are always happy to help. Every employee is a treasure”

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“Good service”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews