Big Furniture Warehouse Reviews

3.99 Rating 149 Reviews
74% of reviewers recommend Big Furniture Warehouse

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
Greater than 91%
on-time delivery
Greater than 79%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
"Recently purchased Lancaster living room furniture. Delivery was made within 48hrs and was keep informed during this time. All furniture was flat packed but instructions was straight forward, all pieces present and good quality furniture. Would definitely recommend."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are happy to read that you would recommend us and that you had no issues.

We hope to have dealings with you again in the near future.

Kind regards,
BFW
"We are very happy with purchase,good quality"
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"Item came next day. Well packed and just as discription and picture. Otterman box."
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"Super fast deliver and great piece of furniture very happy"
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"quick next day delivery ,good service ,product as described strong and steady very pleased with it ."
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"Great price, quick delivery, no problems. Never bought from big furniture warehouse before but would happily do so again."
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"Beautiful chest of drawers at a fantastic price. Prompt delivery, will definately buy from here again"
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"Excellent Service, speed of delivery and quality product. Will be buying another one for my other son"
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"Easy to use website, we ordered a beautiful window seat. It arrived quickly and safely and is perfect . Great value too"
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"Great quality at a great price ! No faults"
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"Ordering and delivery really easy.this is the second peice of furniture from them and as before good guality.would definitely use them in the future"
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"Excellent product and service"
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"Good item"
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"I wanted 5 items of furniture, I checked out the Range and the big furniture warehouse. The big furniture warehouse was over £100 cheaper than the Range so I got 6 items. The Range needed 12 days for delivery, but big furniture warehouse offered next day delivery. Obviously I went with the big furniture warehouse. Thank you."
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"I have ordered from this company twice now and recieved excellent customer service each time. When the courier failed to deliver my second order 3 days in a row the company recalled the order and immediately resent it with a different courier."
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"Plans could have been a bit bigger.3holes drilled in the unit with nothing to go there. Really love the unit."
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"Lovely product. Very pleased with it."
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"very quick delivery look great service was good delivery excellent ,the only problem was the units where wider than stated ,we removed a piece of skarting board then they just went in as these were to replace a fitted pair of cabinets ,the other was the plastic handles but we was able to put our old hands on ,the units look great instructions very easy to follow"
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"Great chest of drawers, contemporary and solidly made. Assembly needed. Speedy delivery. Thank you."
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"Excellent bed, easy to put together and surprisingly good quality for the money. Plenty of storage space underneath too!"
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Big Furniture Warehouse is rated 3.99 based on 149 reviews

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Alice, Customer Support