Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality boxes that would not look out of place in the lounge, recent purchase used for kids toys and are a perfect size, and the cut out handles ideal”

Helpful Report

“Ordered next day delivery, took 5 days!”

Helpful Report

“delivered as promised. Product as per description.”

Helpful Report

“Love love love it !!!! Great, efficient service and they kept me informed from order to delivery. Highly recommend both product and Big Furniture Warehouse.”

Helpful Report

“Arrived promptly. Instructions easy to follow. Cabinet well-made.”

Helpful Report

“Recently bought a ladder shelf. It was delivered quickly and easy to put together. Great value for money.”

Helpful Report

“Excellent service, ordered on a Sunday evening and goods delivered on Tuesday. Great communication and good product quality for the price paid. Will definitely be recommending to friends.”

Helpful Report

“The bed was delivered in two separate deliveries, but the customer services were fab when they confirmed the rest was on its way. The bed itself is not a great build,the screws to the legs are not adequate enough, we had to find more sturdy longer screws to fix the legs to the boards. But nowvits assembled it looks great”

Helpful Report

“Had a set of corona bedside cabinets. They are really strong and look very smart. I would highly recommend buying your furniture from here.”

Helpful Report

“Good service quick delivery nice tv unit. would use again”

Helpful Report

“Purchase was very quick and informed, however I ordered 20 items on one order and received 20 tracking emails which is overkill. I also think you could do with sending a copy of invoice to the ordering email address.”

Helpful Report

“Goid quality furniture and excellent service.”

Helpful Report

“Fast delivery and really happy with the sideboard. Its easy to assemble and great quality”

Big Furniture Warehouse 5 star review on 12th February 2021

Helpful Report

“Great furniture, great service”

Helpful Report

“Super product. First one arrived slightly damaged but they instantly sent a replacement and arranged picked up. Real pleasure to deal with.”

Helpful Report

“Really quick delivery and high quality desk. Easy assembling as well. I am impressed. Thanks a lot.”

Helpful Report

“Very pleased with the product , understood why it took 5 days to arrive rather than next working day. Courier was on time , polite and put delivery by door before ringing bell and stood back. Thank you”

Helpful Report

“I received my lovely blue tub chair. It looks goregous. It is firm but that is better than soft as, let's face it; all seats soften. I love it. Great value. Thank you Furnture Warehouse.”

Helpful Report

“Nice item arrived quick”

Helpful Report

“Good service and quick delivery from Big furniture warehouse. The cupboard was easy to assemble. I managed to do it alone. Fits perfect in our loft room for guest wardrobe. I fitted a hanging pole extra.”

Helpful Report

Big Furniture Warehouse is rated 4.3 based on 1,606 reviews