Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“Fab quality and arrived promptly”

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“The garden chair I bought was of great quality, easy to assemble and delivery was quick. I would buy again from The Big Furniture Warehouse”

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“Fast felt and easy to order just like they where Advertised so over all great”

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“Excellent, fast service. Inexpensive item ordered but still good value for money. Thank you!”

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“Purchased Avon Lamp Table as previously ordered tv stand unit , will be placing another order soon when nest of tables arrive into stock, good quality products- also had a wee issue with 1st products but fixed quickly with prompt customer service”

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“Very easy to follow instructions. looks good”

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“I bought 2 parasols one Banana one 2.7 lovely I’m well pleased I have never built anything in my life it was so easy to put together service was brilliant it arrived in days many thanks 👍🏼👍🏼”

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“Great price, delivered fast and on time with decent packaging.”

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“Great service and good quality product…. We ordered a pop up gazebo which was delivered in 24hrs which made a small get together possible in our British climate.”

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“Very happy with my Sunflower bistro table and 2 chairs, good quality, easy to assemble and arrived when I was told it would. Bit disappointed I was offered a discount code but could not see anywhere to enter it…, if you don’t want to give discounts, don’t offer them.”

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“Can not fault this company, so so happy with my purchase and can’t wait to order again , very very quick delivery too”

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“Quick delivery. Garden table smart and sturdy.”

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“Quick delivery, thankfully not Hermes and good product.”

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“The parasol is of good quality, a good price and arrived 6 days after ordering which was much quicker than the two weeks stated. It’s a great size as it shades a large patio table and the fact that it can be tilted is an added bonus. Very happy with service and item.”

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“Great products fast delivery well worth the price 5 ****”

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“Good all round service and product.”

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“Excellent Quality, Speedy Delivery and Simple Assembly. Good Quality Company Will Shop Again”

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“Both the office team and the delivery drivers went out of their way to be helpful. I’m delighted with the furniture which is very reasonably priced and of good quality. Very comfortable mattresses. Thank you so much.”

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“Great chair, quick delivery, very reasonable price”

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“Extremely well packed and quality furniture”

Big Furniture Warehouse 5 star review on 25th June 2021

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews