Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“Very quick and very pleased with my purchases.”

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“Boxes were a bit battered but contents were ok. Quick & efficient delivery. No problems.”

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“Excellent, the item I bought was a lot cheaper than a certain on line retailer and was delivered free in 48hrs, amazing service, highly recommend”

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“Good selection of furniture at very good prices,good quality furniture quick delivery would use this company again.”

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“Received our bedside cabinets within 2 days of ordering. Self assembly instructions were clear and concise. Good quality units for the price.”

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“Little darker than I expected but overall a good buy”

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“Great parasol”

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“Very happy with my purchase, good quality furniture.”

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“Bought the Apollo computer desk in black for my home office. Great quality, lots of space and handy pull out shelf on the left, would recommend.”

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“Fast delivery, the gazebo was exactly as described. Wouldn’t hesitate to recommend the product.”

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“We were very pleased with our bistro set, looks lovely in the garden & with the speedy service. Thank you.”

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“Good quality gazebo and price, one of the few places offering such a quick delivery.”

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“Have ordered several times from this company. Can’t fault them. Good quality furniture. Always received fast and well packed.”

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“great service”

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“Great bedsides, solid pine in white. Only been whitewashed so just gave them a quick lick of white paint to enhance the shade. Happy with my furniture and excellent service.”

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“Excellent communication and very quick delivery. Very easy process from ordering through to delivery.”