Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“Great furniture”

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“To be honest, I wasn't sure what to expect but I was hugely surprised at how fast it was delivered and the quality and sturdiness of the desk I got for such an amazing price. I got this desk as an upgrade from my first "working from homes£ desk which was too small.”

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“Very please with my bench”

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“My bistro set was delivered in good time as promised. Great product and good price.”

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“Pleased with my purchase after slight problem with delivery”

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“Have now waited over a month to build my unit due to damaged part”

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“Ordered a bistro table and chairs on next day delivery. It arrived as promised, delivered to my safe place. Packaging was excellent and the table and chairs are lovely. I would definitely recommend.”

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“Cannot be beaten on price. Delivered on time with efficiency and courtesy. Delighted.”

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“Arrived on time. . Very sturdy, excellent value. Very pleased with the service and product”

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“great services”

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“Leg missing from table took 2 weeks to come and had to be reminded”

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“Good selection at reasonable prices, found what I needed with little effort, both payment and delivery was straightforward arriving as stated. Assembly was straightforward, good quality.”

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“Good service,no issues with this company I would definitely order again.”

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“Excellent value for money, very well made sturdy love it.”

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“Ordered the Athens Mosaic Bistro Set which came very quickly and it was so easy to put the table up - absolutely love it and the price was excellent too”

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“Great nice patio Bistro set (Athens style). Very sturdy chairs and table is heavy and stable. Look like it will last for years.”

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“Excellent Quality and Quick Delivery!”

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“Purchased two of these Milan barstools in red I absolutely love them I’m waiting for the other colours to come in so that I can buy two more grey or white”

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“Ordered a tv cabinet 2 months ago and I still haven’t received it. Contacted their support team countless times and continue to be fobbed off to their delivery company.”

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“Needed a small set of drawers to go into a tight corner. These fit the bill perfectly.”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews