BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,009 Reviews

89 %

of reviewers recommend BIBO Water

4.5

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product very happy with my BIBO.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're so pleased that you are enjoying your BIBO :-)

Posted 2 years ago

“Great machine much bigger than virgin 2 but it is so much better”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback :-) We're so glad that you are enjoying the BIBO in your home!

Posted 2 years ago

“Very good service and product quick and friendly installation water tastes great.”

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Posted 2 years ago

We're so pleased to hear that you are enjoying your new BIBO and that the service received was good! :-)

Posted 2 years ago

“Easy online order & payment set up. Great customer service communication. Brilliant installation lady. Excellent machine. Works beautifully and looks great great too.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're so pleased to hear that you have had a positive experience from start to finish and are enjoying your new BIBO :-)

Posted 2 years ago

“we are light users so our BiBO is just the right size and works very well & east to use.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're really pleased to hear that you're enjoying your BIBO :-)

Posted 2 years ago

“Had an issue with a UV light failure warning , spoke to BIBO direct whom advised a part would remedy the issue. Part purchased and supplied as advised , information on removal of side panels to fit the new part were discussed during the call. Spare part fitted and working a great personal service being able to speak to someone directly.”

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Posted 2 years ago

Thank you for your positive feedback! We're really happy to hear that we were able to resolve your issue for you quickly :-)

Posted 2 years ago

“A few issues when we bought our bibo but at the end everything was sorted. We happy with this machine saving time and energy for us”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback. We're really thrilled to hear that you are happy with your new BIBO :-)

Posted 2 years ago

“I found Bibo very helpful and responsive when I had an account query & the delivery of C02 canisters is super quick & efficient!!”

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Posted 2 years ago

Thank you for your positive feedback! We're really pleased to hear that you are happy with your recent purchase :-)

Posted 2 years ago

“Hello there, have had my.bibo for several years now and would not.be without it There is no problem if the bibo needs any repairs .the engineer will.soon fix it. I use.for.cooking a lot and you only heat up what you need”

Helpful Report

Posted 2 years ago

Many thanks for your positive feedback. It's great to hear that you have been enjoying BIBO for many years and have always been happy with the service provided :-)

Posted 2 years ago

“Very happy with my Bibo Fizz. Excellent product and amazing customer service. Highly recommended!”

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Posted 2 years ago

Many thanks for your feedback. We're super pleased to hear that you are happy with your BIBO Fizz, and that you have received our great customer service! :-)

Posted 2 years ago

“I love my Bibo. Would not be without. Haven used it for many years now.”

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Posted 2 years ago

Thank you for your feedback! We're thrilled to hear that you are still enjoying your BIBO after many years!

Posted 2 years ago

“Always sends orders promptly & let you know when they are arriving”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! :-)

Posted 2 years ago

“Love our Bibo. We live in a hard water area and got fed up of the kettles being full of limscale and finding bits at the bottom of the cup despite the kettle filter. Now with Bibo there is no waiting for the kettle to boil and we get instant filtered hot and cold water. I would highly recommend Bibo to anyone :)”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're so pleased to hear that you are enjoying your new BIBO :-)

Posted 2 years ago

“the most amazing product i own, in and out the kitchen I'd be lost without it”

Helpful Report

Posted 2 years ago

Thank you for your great feedback. We're super pleased to hear that you love your BIBO! :-)

Posted 2 years ago

“Having recently purchased both the Bibo water machine and the Bibo fizz, I can recommend both. As well as having great products the installation was painless and best of all the customer service is faultless, a rare thing these days. Very impressed.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide your feedback. We are really pleased to hear that you are enjoying your new BIBO Classic and BIBO Fizz, and that our fab team have provided you with great service :-)

Posted 2 years ago

“Excellent service from ordering to delivery”

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Posted 2 years ago

Thank you for your positive feedback :-)

Posted 2 years ago

“My Bibo is brilliant, I originally got mine as a promotion from Eden at Costco, the original hire cost was £25 a month but since then Eden has steadily increased their costs and the latest email is putting it up again to almost £40 a month, this excludes any replacement filters etc so you have to buy them yourself. Eden are the worst company ever to deal with, needless to say I will be cancelling my contract with them ASAP, for £40 a month I can buy my own Bibo and never have to deal with this aweful greedy company again. Bibo have been brilliant supplying the spare filters I need to keep it running, so I'll definitely be buying my own direct from them soon.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're really pleased that we have been able to help you with the maintenance items for your BIBO :-)

Posted 2 years ago

“It’s absolutely brilliant, boiling water and chilled water at our fingertips. Our Bibo has just had a new Hot Water tank fitted and it’s working perfectly.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback. We are thrilled to hear that you love your BIBO :-)

Posted 2 years ago

“Great to not have to fill a tank and to have plumbed in hot water in the right cup amount for my tea Thanks BIBO”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're really pleased that you are enjoying your new BIBO :-)

Posted 2 years ago

“Had my Bibo Classic for a few years and couldn’t be without it now, fast and friendly service when you need to replace the filters and UV Lamp and contact is quick and easy, always polite and professional 👍”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're so pleased to hear that you are always happy with the service provided by our team, and continued to love your BIBO!

Posted 2 years ago

BIBO Water is rated 4.5 based on 1,009 reviews