BIBO Water Reviews

Name: BIBO Water
Rating: 4.51

4.5 Rating 1,032 Reviews

88 %

of reviewers recommend BIBO Water

4.5

Based on 1,032 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok all good . , ☺️”

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Posted 2 years ago

Thank you for your positive feedback :-)

Posted 2 years ago

“Installer arrived on time and fitted the Bibo machine quickly and efficiently. The engineer was friendly and professional”

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Posted 2 years ago

Many thanks for your positive feedback. We're really pleased to hear that your new BIBO was installed quickly and that can now enjoy all of the benefits that it has to offer :-)

Posted 2 years ago

“Great service from an excellent company. The fizz machine is also excellent”

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Posted 2 years ago

Thank you for your feedback :-)

Posted 2 years ago

“Had a slight ICT issue which upon contact via landline was sorted instantly. Several questions answered very quickly and product arrived as promised.”

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Posted 2 years ago

Thank you for your feedback. We're pleased to hear that our team was able to resolve your issue :-)

Posted 2 years ago

“I love my Bibo constant hot water and cold water the service department is very helpful”

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Posted 2 years ago

Thank you for your feedback. We're very pleased to hear that you are enjoying all of the benefits of the BIBO and that our service team have been able to provide you with great service! :-)

Posted 2 years ago

“I’ve used BIBO water for exchanging my gas canisters for about a year now, ordering and delivery are easy,fast, and returning empty canisters are a doddle. However getting your deposit returned takes a little time, and I have had to e-mail them to ask for the deposit to be credited to my card, which I must say has created an extremely fast positive response from the customer service dept.”

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Posted 2 years ago

Thank you for your feedback. We're really pleased to hear that yo have been enjoying the BIBO Fizz for some time now! It's a shame to hear that there have been some delays with receiving your deposit refund. We are working on making this a more seamless process to ensure our customers receive their refunds in a timely manner, but it is good to hear that our Customer Service Team have responded quickly when you have had to contact us :-)

Posted 2 years ago

“Bibo provides excellent service. Delivery is always prompt and the return of empty cannisters is easy. I recommend this firm most highly”

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Posted 2 years ago

Thank you for your positive feedback :-)

Posted 2 years ago

“I have recently purchased a Bibo Bar pre-owned and after I purchased a full filter/UV lamp kit from Bibo the display indicated that the filter had been removed. After advise from Customer Support at Bibo I was advised to really push down on the filter whilst twisting to look it. I did this but in my opinion it should not need to have so much force to lock it. I would welcome the reasoning from Bibo”

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Posted 2 years ago

Thank you for your feedback. Some of the filters do need a firm push to ensure they fully engage with the micro-switch at the bottom of the filter sleeve. If using the plastic filter spanner, this process should be much easier :-)

Posted 2 years ago

“BIBO water are a great supplier. The machines themselves work brilliantly and the customer service is fantastic. Poppy is particularly great, she's friendly and always replies to our queries super quickly. Very happy with BIBO!”

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Posted 2 years ago

Thank you for your positive feedback and for highlighting our fantastic team :-) We're really pleased that you are enjoying the benefits of the BIBO!

Posted 2 years ago

“Fantastic service from BIBO from ordering to installation. Friendly, professional and knowledgeable staff. Very pleased with our machine. Would highly recommend.”

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Posted 2 years ago

Many thanks for your great feedback! We're so pleased to hear that you've had a great experience with BIBO so far. We hope you enjoy the benefits of the BIBO for many years to come :-)

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your great feedback :-)

Posted 2 years ago

“I was slightly concerned when I was told the cost of the repair. However when the BIBO was returned I could see that it had been almost rebuilt as new. Very commendable.”

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Posted 2 years ago

Thank you for your feedback. We are really pleased to hear that you are happy with the recent refurbishment of your BIBO :-)

Posted 2 years ago

“Excellent products and return system, and great customer support.”

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Posted 2 years ago

Thank you for your great feedback! :-)

Posted 2 years ago

“The Bibo service is excellent. Would not be without one.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are so pleased to hear that you enjoy your BIBO and all it has to offer :-)

Posted 2 years ago

“I have to say the experience of dealing with Bibo has been amazing from start to finish. I originally contacted Bibo when i was looking for a water filtration system. In just over 24 hours i was contacted by their Director of Growth (Mim) who has answered all of my questions and has provided a level of customer service which i have not experienced previously, its been nothing short of perfect. There are a number of water filtration options in the market place, Virgin Pure being one of them (who didnt even respond to my email enquiry). If your looking for a quality product, with a company who care about the customer then genuinely there is no better place to go to than Bibo, they are exceptional and the new Bibo machine i have is fantastic!”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are so pleased to hear that you have received a great level of service from our team, and that you are enjoying your new BIBO! We're sure you will enjoy the benefits for many years to come :-)

Posted 2 years ago

“Always very efficient with dealing with any questions. Engineers always seem to know what to do to fix machine if anything ever goes wrong. I have had a bibo for over 10 years now and wouldn't ever want to be without one now.”

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Posted 2 years ago

Thank you for your great feedback! We are so pleased to hear that you have been happy with the service of our engineers and have been enjoying the benefits of your BIBO for many years :-)

Posted 2 years ago

“Very good product, works as described. Installation by engineer was very professional as he overcame some issues when connecting to the the water supply.”

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Posted 2 years ago

Thank you for your review! We're so pleased to hear that you are enjoying your new BIBO, and that the engineer who installed the unit for you was able to do so by overcoming issues :-)

Posted 2 years ago

“One of the best purchases I've ever made. Getting filtered chilled or hot water at a simple button press is amazing.”

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Posted 2 years ago

Thank you for your great feedback :-)

Posted 2 years ago

“With local water taste and constantly buying and storing shop brought water started to look at alternatives. Bibo popped up in Google and thought surely any device would fail to remove the foul taste in tap water, gladly I was wrong. As soon as the engineer fitted first sip of cold water the taste was as good as bottled water with no foul taste. But to my surprise the kettle was binned, easy to make beverages, fill the saucepans, making gravy etc. This is one of those appliances once tried there's no going back for the family. Even if the local utilities improved the taste, the practical feature of have boiled water on demand without filling or overfilling and waiting for the kettle to boil. Only fitted this winter and looking forward to a summer with chilled water on demand, so no more jugs in the fridge or creating and popping ice cubes, just cold refreshing water on demand.”

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Posted 2 years ago

Thank you for your review and for your positive feedback! We are so pleased to hear that you are enjoying your new BIBO and the benefits it has to offer! :-)

Posted 2 years ago

“Absolutely outstanding service! Everyone from customer service to installation engineers were amazing. The machine itself is far more advanced than the Virgin Pure I just replaced! Highly recommend !”

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Posted 2 years ago

Thank you for your feedback! We are so pleased to hear that you are enjoying your new BIBO, and that the service you have received from our team has been great!

Posted 2 years ago

BIBO Water is rated 4.5 based on 1,032 reviews