BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,004 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.5

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only had by Bibo for a week but what a difference in the taste of the water. No way would I drink water from the tap again. No more filling kettles to boil water. Instant hot water and instant cold water. What more could you want! I just love it. A bit expensive but well worth it”

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Posted 6 months ago

Thank you for your positive feedback. We're so pleased to hear that you are enjoying your new BIBO! 😊

Posted 6 months ago

“Excellent so far can really taste the difference. Also super convenient. The kettle is no longer!!”

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Posted 7 months ago

Thank you for your great feedback! We're thrilled to hear that you are enjoying your new BIBO! 🙂

Posted 6 months ago

“Great service so far. Machine looks great, is the perfect size and installation engineer was bang on time, friendly and professional.”

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Posted 7 months ago

Thank you for your feedback 🙂 We're so pleased to hear that you are enjoying your BIBO so far and that our engineer provided you with great service!

Posted 6 months ago

“I have had BIBO since 2020, when I realised that, during the pandemic, we were often leaving the house just because we were out of water, so we decided to opt for this and also stop wasting so many plastic bottles.. And we have never had an issue since. The convenience of having water at home is great, and the cost is just the same, if not less as if we were to buy bottled water. People below mention customer service issues, I can't fault them. I had to contact them twice so far: one time we had an error due to a faulty UV lamp that stopped working, I emailed them and within a couple of days of we received a new one - for free. We are now having issues cleaning the hot tank as we lost the allen key to open it, within hours of our enquiry via email they replied stating they'll be posting one to us. Great service and I couldn't imagine going back to buying bottled water.. Thank you BIBO + team 🥰”

Helpful Report

Posted 7 months ago

Thank you for your great feedback! We're so pleased that you made the move to BIBO a few years ago and have been enjoying all the benefits on offer since! We're thrilled to hear that our team have provided you with great service when you have had the need to contact us 😊

Posted 7 months ago

“The replacement gas cylinders for my Bibo Fizz were easy to order and arrived within 24 hours of ordering. Excellent service.”

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Posted 7 months ago

Thank you for your positive feedback 😊

Posted 7 months ago

“didnt make an enquiry today so not surte whats being reviewed”

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Posted 7 months ago

“We had 2 Bibo water which been super amazing so easy to make a hot and cold drink and water taste amazing.”

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Posted 7 months ago

Thanks so much for your lovely feedback!

Posted 7 months ago

“Bibo water is an excellent company. Great products, speedy delivery, excellent customer service and staff. Definitely recommended.”

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Posted 8 months ago

Thank you so much for your feedback, Lynn!

Posted 7 months ago

“Love it 😍”

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Posted 8 months ago

Thank you for your feedback 😊

Posted 8 months ago

“Although my machine leaked, they sorted it out so all is well. Very helpful, friendly and very professional service. Lovely looking high quality water bar, I wish the machine had a separate Jug or Pot dispense function, but apart from that, it really is wonderful!”

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Posted 8 months ago

Many thanks for your positive feedback. We're so pleased to hear that a recent issue with your BIBO was quickly resolved by the team and that the service received has been great 😊

Posted 8 months ago

“Great tasting fresh water, easy to use and setup. Great for baby feeds also”

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Posted 8 months ago

Thank you for your positive feedback. We're so pleased to hear that you have been enjoying your new BIBO and that you have found this easy to use 😊

Posted 8 months ago

“Easy to use web store. Fast delivery.”

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Posted 9 months ago

Thank you for your positive feedback! 😊

Posted 9 months ago

“Had our BiBo for nearly a week now we are very happy with it. customer service was very good and the insulation chap was very nice and friendly, told us everything we needed to know about the BiBo.”

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Posted 9 months ago

Thank you for your feedback. We're so pleased to hear that you are enjoying your new BIBO and that you have received great service from our team 😊

Posted 9 months ago

“Superb service and a reasonable price easy to follow instructions All in all a great product 😀”

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Posted 9 months ago

Many thanks for your great feedback 😊

Posted 9 months ago

“Big shout out for Alex, he was very helpful and very polite. Great service all round.”

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Posted 9 months ago

Thank you for your great feedback 😊

Posted 9 months ago

“Very friendly and efficiant service. Saving a lot on electricity since I had my BIBO, just wish I'd discovered it sooner.”

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Posted 9 months ago

Many thanks for your feedback. We're so pleased to hear that you are enjoying all of the benefits that the BIBO has to offer 😊

Posted 9 months ago

“Our fizzer is great; efficient and reliable. Returns for deposit refund on each gas bottle are easy and swift. Poppy is always so helpful. Saving usage of so much plastic is good on all levels.”

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Posted 9 months ago

Thank you for your feedback! We're so pleased to hear that you have been enjoying the BIBO Fizz and find our team so helpful! 😊

Posted 9 months ago

“Been with bibo since 2020 extremely satisfied with customer service and support”

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Posted 9 months ago

Thank you for your great feedback! We're so pleased to hear that you have been enjoying the benefits of the BIBO since 2020, and we're sure you will continue to do so for many years to come! 😊

Posted 9 months ago

“So far so good. Great customer service. Put installer was professional, friendly and knowledgeable. No mess left behind. The machine works great. Long my it continue.”

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Posted 9 months ago

Thank you for your feedback! We're thrilled to hear that you have been enjoying your BIBO so far and that you have received great service from our team 😊

Posted 9 months ago

“Quick easy gas bottle refill service”

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Posted 10 months ago

Thank you for your feedback 😊

Posted 10 months ago

BIBO Water is rated 4.5 based on 1,004 reviews