BIBO Water Reviews

Name: BIBO Water
Rating: 4.53

4.5 Rating 1,015 Reviews

88 %

of reviewers recommend BIBO Water

4.5

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! We love our Bibo so much, the process has been such a wonderful experience, multiple calls to dicuss the delivery date (got to choose this myself) installation and engineer visit. Amazing customer service, our engineer was brilliant, we have a slightly awkward kitchen setup, but he took his time, thought it through and managed to install it with just one hole drilled. Very happy as I was expecting lots of work to be needed to install it. Would highly recommend, from start to finish we have been treated amazingly. Thank you!”

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Posted 11 months ago

Thank you for your positive feedback! We're thrilled to hear that you have had such a great experience so far with BIBO and that all of our team have provided you with the level of service we are proud of! 😊

Posted 11 months ago

“Very easy to order replacement cartridges for Bibo Sparkling Water machine. Refund for return cartridges is processed very efficiently.”

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Posted 11 months ago

Thank you for your positive feedback 😊

Posted 11 months ago

“Great machine, does exactly the job I want it to do i.e. instant hot water (without boiling a kettle all the time) and filtetred cold water.”

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Posted 11 months ago

Thank you for your great feedback 😊

Posted 11 months ago

“We have only just bought ours and we love it it's excellent”

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Posted 1 year ago

Thank you for your great feedback 😊 We're so pleased to hear that you are enjoying your new BIBO!

Posted 11 months ago

“very pleased with the service and polite staff just waiting for my refund for the cleaning product i sent back with the enginere regards chris”

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Posted 1 year ago

Thank you for your positive feedback 😊

Posted 11 months ago

“A fantastic small company with a great personal service. Highly recommend”

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Posted 1 year ago

Thank you for your great feedback 😊

Posted 1 year ago

“Great sales team, topped with a great engineer, whole process was smooth, highly recomended. Definitely a better product than alternative such as Virgin pure, which I had for couple of years. BIBO classic is definitely more robust, faster boil time and good quality parts.”

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Posted 1 year ago

Many thanks for your feedback. We're so pleased to hear that you are enjoying your BIBO and enjoying the many benefits it has to offer 😊

Posted 1 year ago

“Very helpful, answered all my questions and very understanding”

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Posted 1 year ago

Thank you for your positive feedback 😊

Posted 1 year ago

“I have only had by Bibo for a week but what a difference in the taste of the water. No way would I drink water from the tap again. No more filling kettles to boil water. Instant hot water and instant cold water. What more could you want! I just love it. A bit expensive but well worth it”

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Posted 1 year ago

Thank you for your positive feedback. We're so pleased to hear that you are enjoying your new BIBO! 😊

Posted 1 year ago

“Excellent so far can really taste the difference. Also super convenient. The kettle is no longer!!”

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Posted 1 year ago

Thank you for your great feedback! We're thrilled to hear that you are enjoying your new BIBO! 🙂

Posted 1 year ago

“Great service so far. Machine looks great, is the perfect size and installation engineer was bang on time, friendly and professional.”

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Posted 1 year ago

Thank you for your feedback 🙂 We're so pleased to hear that you are enjoying your BIBO so far and that our engineer provided you with great service!

Posted 1 year ago

“I have had BIBO since 2020, when I realised that, during the pandemic, we were often leaving the house just because we were out of water, so we decided to opt for this and also stop wasting so many plastic bottles.. And we have never had an issue since. The convenience of having water at home is great, and the cost is just the same, if not less as if we were to buy bottled water. People below mention customer service issues, I can't fault them. I had to contact them twice so far: one time we had an error due to a faulty UV lamp that stopped working, I emailed them and within a couple of days of we received a new one - for free. We are now having issues cleaning the hot tank as we lost the allen key to open it, within hours of our enquiry via email they replied stating they'll be posting one to us. Great service and I couldn't imagine going back to buying bottled water.. Thank you BIBO + team 🥰”

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Posted 1 year ago

Thank you for your great feedback! We're so pleased that you made the move to BIBO a few years ago and have been enjoying all the benefits on offer since! We're thrilled to hear that our team have provided you with great service when you have had the need to contact us 😊

Posted 1 year ago

“The replacement gas cylinders for my Bibo Fizz were easy to order and arrived within 24 hours of ordering. Excellent service.”

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Posted 1 year ago

Thank you for your positive feedback 😊

Posted 1 year ago

“didnt make an enquiry today so not surte whats being reviewed”

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Posted 1 year ago

“We had 2 Bibo water which been super amazing so easy to make a hot and cold drink and water taste amazing.”

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Posted 1 year ago

Thanks so much for your lovely feedback!

Posted 1 year ago

“Bibo water is an excellent company. Great products, speedy delivery, excellent customer service and staff. Definitely recommended.”

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Posted 1 year ago

Thank you so much for your feedback, Lynn!

Posted 1 year ago

“Love it 😍”

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Posted 1 year ago

Thank you for your feedback 😊

Posted 1 year ago

“Although my machine leaked, they sorted it out so all is well. Very helpful, friendly and very professional service. Lovely looking high quality water bar, I wish the machine had a separate Jug or Pot dispense function, but apart from that, it really is wonderful!”

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Posted 1 year ago

Many thanks for your positive feedback. We're so pleased to hear that a recent issue with your BIBO was quickly resolved by the team and that the service received has been great 😊

Posted 1 year ago

“Great tasting fresh water, easy to use and setup. Great for baby feeds also”

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Posted 1 year ago

Thank you for your positive feedback. We're so pleased to hear that you have been enjoying your new BIBO and that you have found this easy to use 😊

Posted 1 year ago

“Easy to use web store. Fast delivery.”

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Posted 1 year ago

Thank you for your positive feedback! 😊

Posted 1 year ago

BIBO Water is rated 4.5 based on 1,015 reviews