BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,014 Reviews

88 %

of reviewers recommend BIBO Water

4.5

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we have had a Bibo in our work place now for about 2 years, it started off ok but now if you want to make a hot drink you get not boiling water but a scummy bubbling top cup of tea or coffee, which looks terrible. would not have one of these at home if you paid me to have one”

Helpful Report

Posted 8 years ago

Thank you for your feedback and sorry to hear you are disappointed with the quality of your water. The BIBO needs descaling every 6 months in order to combat symptoms related to lime scale accumulation. This is imperative in the regular care and maintenance of your BIBO to maintain the quality of your hot drinks, particularly in hard water areas. It appears from our records that your BIBO hasn't been descaled for well over a year so I would recommend purchasing our refill solution to resolve your symptoms! :)

Posted 8 years ago

“Had a few issues with my bibo. Leaking from inside which was a faulty solenoid. Easy to repair though. It needs descaling every 4 months also.”

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Posted 8 years ago

Thank you for your feedback, Tom. Glad to hear your BIBO is all back up and running. :)

Posted 8 years ago

“I ordered two bottles of flushing fluid on line with ease and they were delivered pronto.”

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Posted 8 years ago

Thank you for the feedback!

Posted 8 years ago

“Easy website to use and excellent products”

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Posted 8 years ago

Thank you for the lovely feedback Ellena!

Posted 8 years ago

“Responding helpfully to problems and service queries. Lots of nice cold water whenever.”

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Posted 8 years ago

Thank you for the lovely feedback, Kate!

Posted 8 years ago

“BIBO made me happy by being there at all times. No waiting for kettles to boil and no having to fill them up.It is just sooo convenient.”

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Posted 8 years ago

So glad to hear you are loving the convenience of having a BIBO!

Posted 8 years ago

“Having constant hot or chilled water available with the minimum of fuss is excellent.”

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Posted 8 years ago

It's great isn't it! Thanks for the feedback :)

Posted 8 years ago

“Recently had a new hot water tank and panel replaced by the excellent technician Carl. He is a credit to the company and I am a very satisfied customer. Carl is extremely thorough and very skilled. He is very patient and has an awesome knowledge about the excellent BIBO product. Thank you.”

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Posted 8 years ago

I have passed on your lovely feedback to Carl!

Posted 8 years ago

“We love our BIBO water. Not only does the water taste lovely, and is delivered at any temperature you wish for, it is also delivered stylishly. Guests are always impressed - oooh what is that ! They exclaim excitedly. We have had it around 4 years now. It has worked perfectly since installation and it gets plenty use. It had a few drips initially but you sorted that for us & were very helpful. Thank you x”

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Posted 8 years ago

So glad to hear your love your BIBO and thank you for the lovely feedback! Don't forget our referral scheme if any of your guests decide they want a BIBO for themselves! :)

Posted 8 years ago

“The BIBO that we have works very well the filters always arrive on time any extras we my require arrive fast plus helpful staff on the phone.”

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Posted 8 years ago

Thank you for the great feedback, Barbara :)

Posted 8 years ago

“I've had mine for nearly 5 years, I would struggle without it and am now used to its 'issues' . I seem to need a tank clean between 6-9 months (as they recommend) and Ive had the tank replaced after 4 years which I guess avoided the need to buy a new one or look elsewhere at the competition. Customer Service has always been helpful and keen. I didn't expect have to replace the tank and of course there's no warranty for that but the product is so good I accept the way it is. I think the design could be less clunky and know of one friend that will not buy one because of the footprint on the counter. Despite all this the resulting water and customer service deserves a 5* and I'll stand by that.”

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Posted 8 years ago

Thank you for the great feedback. :)

Posted 8 years ago

“Fresh water , cold & hot Instantly !”

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Posted 8 years ago

Perfect!

Posted 8 years ago

“Excellent”

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Posted 8 years ago

Thank you! :)

Posted 8 years ago

“GOOD WATER, WORKS EASY, EASY TO CHANGE FILTER AND LAMP.”

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Posted 8 years ago

Thanks for the feedback, Jose. :)

Posted 8 years ago

“We use 2 BIBO Classic machines in our offices (around 25 employees) and they are a great way to provide both hot and cold water.”

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Posted 8 years ago

So glad to hear the BIBO is serving drinking water to your whole office!

Posted 8 years ago

“Great service and the installer was excellent. Product is fantastic and even better than I expected. Thank you BIBO.”

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Posted 8 years ago

So glad to hear the BIBO is even better than you expected! :)

Posted 8 years ago

“The water no longer smells and is tastes better”

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Posted 8 years ago

That's what I like to hear! :)

Posted 8 years ago

“It's nice to go to it for instant cold and hot water so far it's A lovely machine Wife thinks it's great she likes her cold water. Regards Mr storey”

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Posted 8 years ago

Hi Patrick, thank you for your lovely feedback. Glad to hear both you and your wife are enjoying your BIBO!

Posted 8 years ago

“Professional personnel. Installed by Carl Upton , who has unbelievable patience. Tea has never tasted better, and I've even started drinking cold water !! Costly, but not a decision regretted. Excellent product.”

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Posted 8 years ago

So glad to hear you have started to drink more water and your loving your BIBO!

Posted 8 years ago

“The easyness of making coffee win me all the time”

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Posted 8 years ago

That's good to hear, Eva!

Posted 8 years ago

BIBO Water is rated 4.5 based on 1,014 reviews