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BES.co.uk Reviews

4.7 Rating 6,421 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 6,421 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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Anonymous
Anonymous  // 01/01/2019
Easy to order delivery was fast and on time considering current delivery stresses.
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Posted 5 years ago
Good service, next day delivery, even with the covoid19 restrictions.
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Posted 5 years ago
Excellent service, placed order on Tuesday received delivery Wednesday. Product perfect, very impressed thank you.
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Posted 5 years ago
Order arrived the next day. Very good service
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Posted 5 years ago
Technical support very helpful and order processed quickly.
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Posted 5 years ago
Professional and helpful service. Query was answered and sorted quickly and politely. Would use again.
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Posted 5 years ago
Fantastic service, despatched quickly, arrived on time.
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Posted 5 years ago
Excellent service. Quick delivery. Good value and high quality parts. Perfect - thank you.
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Posted 5 years ago
I WAS SENT THE WRONG PRODUCT
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Posted 5 years ago
Very fast delivery and in perfect condition.
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Posted 5 years ago
BES organised the immediate delivery of the 12 Stadium soffit vents which I ordered, so no complaint there. (See Order No.2674689). However whilst I understand BES' desire to cover its costs by standardising its smaller item delivery charges, I consider it to be totally unacceptable that a feather-lightweight item costing £3.72 +VAT should have incurred a delivery charge of £4.95 +VAT, Total package cost £10.40, when 90% of the package weight consisted of BES' heavyweight - probably well in excess of half a kilo - product catalogue and miscellaneous other sales promotional material, all of which is no doubt available on-line, in this era when we are constantly being told to save trees and the Planet by not printing off anything which is not absolutely essential. There can be no possible justification for BES to have levied a disproportionately high delivery charge on a new customer, predominantly to cover the cost of mailing its own heavy weight catalogue which I did not ask for, thereby more than doubling the cost of the very light-weight item which I actually ordered. Regards, from a new, but currently unhappy customer. David Culling, Falmouth, Cornwall.
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Posted 5 years ago
Excellent quick and reliable service. Would recommend.
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Posted 5 years ago
The product arrived on time and was exactly as described with clear instruction for use
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Posted 5 years ago
Quick to deliver and good value
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Fast delivery and spot on.
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Posted 5 years ago
Had all our requirements, thank you BES. Great job, great service and great delivery times. You stepped up to the mark in an adverse time.
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Posted 5 years ago
Easy website. Fast delivery. Competitive prices. Would certainly use again. Many thanks!
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Posted 5 years ago
Arrived quickly and all as requested
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Posted 5 years ago
Voi vollere una recensione ma neanche l’ordine non mi avette consegnato. Avette preso i soldi ma la consegna non e mai avenuta Vergogna
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Posted 5 years ago
BES.co.uk is rated 4.7 based on 6,421 reviews