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BES.co.uk Reviews

4.7 Rating 6,886 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 6,886 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read BES.co.uk Reviews
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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous
Anonymous  // 01/01/2019
very fast response and dellivery
Helpful Report
Posted 5 years ago
Very helpful and great communication
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Posted 5 years ago
I received exactly what I ordered and delivery was prompt.
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Posted 5 years ago
Good advice given followed by prompt delivery.
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Posted 5 years ago
The BES website was very easy to navigate finding what I wanted took no time at all. The checkout was straight forward and the delivery cost reasonable, everything arrived when they said. First time user very impressed.
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Posted 5 years ago
Very quick delivery, door fits perfectly. Only feedback i would have is to minimise the amount of paper/packaging included in the delivery to make it more eco friendly.
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Posted 5 years ago
I needed to call to find a toilet seat hinge. I left a message and was called back. Ordered parts and arrived as described and on time. Great service.
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Posted 5 years ago
Hassle free purchase and quick delivery. Good price on products too.
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Posted 5 years ago
Very good service and fast delivery
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Posted 5 years ago
Easy to order, fast delivery, good communication & excellent prices. It was only after I received my order & viewed the advertising flier that I realised how much extra I had been paying for goods previously. Can highly recommend.
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Posted 5 years ago
I have not used this company before, but would highly recommend both in attention and service. Chris Rogers.
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Posted 5 years ago
Brilliant company, seemless, and when I needed some advice over the phone, the staff were so helpful and got my questions answered very quickly. Great customer service, good value!! Thankyou!
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Posted 5 years ago
An excellent service and very user friendly web site, with good prices. Next day delivery Spot on, full marks
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Posted 5 years ago
always good, delivery, price and stock levels
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Posted 5 years ago
Excellent excellent
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Posted 5 years ago
Great service, ordered at lunch time and it was delivered by 8.0am the next day.
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Posted 5 years ago
A great company to deal with. I would recommend them.
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Posted 5 years ago
New website was very slow and quite frustrating, obviously you're having teething problems. On the order review it showed me the details of another customers order, invoice address, delivery address etc as well as mine
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Posted 5 years ago
My first ever order, the prices easily matched if not beat the best I could get locally even after adding shipping costs.. The order was only small, about £15 worth of waste pipe and fittings. Despite the covid crisis affecting nearly every business, everything arrived next day.. I have used many online services for DIY and construction materials as I do a lot of maintenance, but the service and pricing here is probably the best I have yet seen. I would love to see BES expand their goods into other areas because if they stock it, I feel they would probably be my first choice from now on.. Thank you BES :-)
Helpful Report
Posted 5 years ago
Competitive pricing - prompt delivery & good range. Improvements could be - simple automatic account set up offer following 3 paid orders. There could be facility for decorative copper tube. I use the tube for furniture & it has to be well wrapped & scratch free, it sometimes has dents & marks that need a lot of rectifying.
Helpful Report
Posted 5 years ago
BES.co.uk is rated 4.7 based on 6,886 reviews