BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,225 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thank you. A good product, reasonably priced and it arrived very promptly and well packaged to avoid damage. Would definitely recommend. As all went so well, we didn't need to contact the company so can't comment or rate the categories below.”

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Posted 7 months ago

“First time using them defo not the last. Order in delivered rapid cant ask for anymore than that. Excellent”

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Posted 7 months ago

“Best quality and value 👌”

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Posted 7 months ago

“I ordered this a subsequently realised it was the wrong product to retrofit insulation to a previously installed condenser pipe. Excellent customer service from BES who arranged collection and full refund of my purchase. Really impressed, and will certainly use this company again. Thank you BES”

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Posted 7 months ago

“Excellent service.”

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Posted 7 months ago

“Excellent company to deal with. Ordering and delivery was simple and quick. Product ( a gas leak detector) arrived next day. First class service.”

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Posted 7 months ago

“wrong size valve sent .i did not check size drove all the way to the centre of London to fit it to find it was the wrong size”

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Posted 7 months ago

Hi Dave Heaffey, thank you for your feedback. We are really sorry about this, thankfully a 'misspick' is a very rare occurrence. Please contact our customer services team who will replace the item. Apologies once again. Regards, BES

Posted 7 months ago

“Great service with fast delivery”

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Posted 7 months ago

“prompt effective supply”

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Posted 7 months ago

“Delivered quickly. Good value. Easy to install. I was replacing an older model. Worked immediately it went live. No programming needed at all. Perfect”

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Posted 7 months ago

“Very helpfull guy who served me ordered friday 5 O clock was with me by 10 saturday”

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Posted 7 months ago

“Couldn’t find my order, but replace it straight away hopefully it’s on its way”

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Posted 7 months ago

“It was easy to order a U16 gas box. It came well packaged and in good time. I haven't unpacked or inspected the item yet, as hard to do on my own. I'll wait till the new box is fitted.”

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Posted 7 months ago

“I contacted BES the Monday after Christmas as our hot water tank burst Boxing Day. We has already tried to shop locally for a new tank but everywhere was closed for the Xmas break. BES responded to my request for a new tank promptly and professionally. The very kind lady who took my call checked to see if they had the tank in stock and informed me it would be delivered the next day. The tank was delivered as promised and we were told what time to expect delivery. BES certainly saved our day! Thank you.”

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Posted 7 months ago

“Extremely quickly delivery and very competitive pricing. The web site is very easy to use.”

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Posted 7 months ago

“Great products at good prices and fast delivery.”

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Posted 7 months ago

“Absolutely brilliant next day delivery no problems thanks”

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Posted 7 months ago

“Unlike some, who go to sleep after Christmas, BES get on with the job and my parcel arrived in good time, even by normal standards.”

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Posted 7 months ago

“Fantastic service! Order delivered next day”

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Posted 7 months ago

“Very poor aftersales service”

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Posted 7 months ago

Hi Paul Mercer, thank you for your feedback albeit it does not reflect very well on BES. As we take customer service very seriously please can you elaborate, so that we can investigate and improve where necessary. Regards, BES

Posted 7 months ago

BES.co.uk is rated 4.7 based on 8,225 reviews