BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,634 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“exellent product,exellent company to deal with,prompt delevery.”

Helpful Report

Posted 7 months ago

“Ordered online on a Sunday evening. Earliest stated delivery was on the Tuesday. The order was delivered on the Monday after txt informing me of this . Good product, very good price . Based on my experience I would definitely recommend them . It's a pity more companies aren't the same.”

Helpful Report

Posted 7 months ago

“Very helpful speedy delivery but spoilt by delivery company DOD delivered to wrong address Sarah very helpful indeed”

Helpful Report

Posted 7 months ago

“Great quality product. Really easy to install and arrived in good time and condition.”

BES.co.uk 5 star review on 30th March 2026

Helpful Report

Posted 7 months ago

“easy to set up accout and order and item delivered quickly and on time.”

Helpful Report

Posted 7 months ago

“Excelent service!”

Helpful Report

Posted 7 months ago

“I found the item I needed via Google. 1/2" x 3/4" male coupling was the item and believe it or not the item is not in abundance on the web. Clicked on the BES website. Reviewed the item and placed what I needed in the basket. Could not be easier. Communication great and delivery prompt.”

Helpful Report

Posted 7 months ago

“As ever all great”

Helpful Report

Posted 7 months ago

“As advertised easy to install quick delivery”

Helpful Report

Posted 7 months ago

“Delivery did not arrrive - DPD made one attempt outside business hours and no further attempt - now need to re-order causing delays to repair work.”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We are sorry about your delayed delivery with DPD. As soon as we were aware your goods had been returned as damaged, we sent a replacement for delivery the next day. However, you also placed a reorder yourself and this was also delivered by DPD at the same time (today at 13.19) Apologies but if you wish to return the duplicated product please contact our customer services dept. customerservices@bes.co.uk and they will take care of this on your behalf. We are very sorry about the mix up with the courier in relation to your original delivery, thankfully this is very rare. Apologies. BES

Posted 7 months ago

“Call to the helpline, explain to the gentleman exactly what I needed, he told me the part required, ordered online picked up within the hour. Easy quick and simple, I was at my wits end looking for this fitting and was so relieved when I got it, wish I had come here first would of saved a lot of time and money, thank you.”

Helpful Report

Posted 7 months ago

“Excellent service would recommend”

Helpful Report

Posted 7 months ago

“Unbelievably fast delivery in less than 24 hours from ordering. Not fitted yet but the cowl looks perfect”

Helpful Report

Posted 7 months ago

“Good service - arrived quickly.”

Helpful Report

Posted 7 months ago

“Excellent Service Will Use Again.”

Helpful Report

Posted 7 months ago

“I didn’t get my order and they did not answer to my emails”

Helpful Report

Posted 7 months ago

Thank you for your feedback Petru. Apologies for the delays to your delivery. Our courier has let us both down, which thankfully is very rare. Following contact with our team we understand that you have requested a refund. Your refund will be processed in due course. Apologies, BES

Posted 7 months ago

“Excellent as always 👌”

Helpful Report

Posted 7 months ago

“Internet site is really easy to use and delivery is always updated and on time”

Helpful Report

Posted 7 months ago

“Delivery, product all good”

Helpful Report

Posted 7 months ago

“I am SO - SICK of their adverts! Never mind the "house wives' choice" guy in the warehouse or the guy in the pub or the football spectators or the couple in the gym... what the hell have dinosaurs or being stuck on a train track got to do with anything?! Oh yeah - the 'big stuff' I deal with all the time... hiding from dinosaurs! I have seen all of them THOUSANDS of times, on EVERY video I watch on YouTube and I've HAD IT. The only reason I bought what I bought is because they are the only people that sell it. Otherwise, I have a "no BES" policy. Sort out your advert targeting levels!”

Helpful Report

Posted 7 months ago

Hi, thank you for your feedback. In terms of our product range we are glad that you were able to source what you needed because nobody else sells it. BES pride themselves on a wide range of products with stock levels maintained so we don't let customers down. However, regarding your comments relating to 'adverts' please note that this is a personal choice and you are able to control on your side via your personal choice of web browsers etc. To stop receiving targeted ads on YouTube, please disable your own personalized ads in your Google Account settings. This stops Google from using your search and browsing history to target ads. Desktop/Mobile: Go to your Google Account settings and navigate to Data & privacy. Find Personalized ads (or My Ad Center) and select Turn off. Note: You will still see ads, but they will not be based on your interests. We hope this helps. Regards, BES

Posted 7 months ago

BES.co.uk is rated 4.7 based on 8,634 reviews