BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,224 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“freeze machine worked brilliantly”

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Posted 7 months ago

“Easy to navigate web-site. Ordering process straight forward. Products arrived next day on time.”

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Posted 7 months ago

“Good items , fast service , plenty of stock , easy fast delivery and well price . Exactly what is needed”

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Posted 7 months ago

“Great price and service. Next day delivery even when ordered at half past six in the evening. Cannot fault at all. Thanks BES.”

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Posted 7 months ago

“Exactly what I was after, very quick delivery service would definitely recommend”

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Posted 7 months ago

“very impressed with the service ordered on a thursday and arrived the next day to northern ireland”

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Posted 7 months ago

“Fast delivery”

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Posted 7 months ago

“The goods were to a very good standard and were delivered the next day following my order. This is a good business to deal with and I would recommend them.”

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Posted 7 months ago

“Very quick processing order and delivery”

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Posted 7 months ago

“excellant all round service rapide delivery . thank you”

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Posted 7 months ago

“What a great service, blisteringly quick delivery, superb packaging and excellent value for money, highly recommended”

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Posted 7 months ago

“Products great, delivery not”

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Posted 7 months ago

Thank you for your feedback. We are pleased that you state our products are great. However, you've said the opposite regarding your delivery, please could you elaborate so that we can further improve our customer service. Apologies. BES

Posted 7 months ago

“Outstanding service. Only site I could find what I was looking for. Good price. Very well packaged and sent in super fast time.”

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Posted 7 months ago

“Another quick and painless delivery from BES”

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Posted 7 months ago

“Quick delivery and good price”

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Posted 7 months ago

“Accepted my order and charged my account but the item was out of stock and not available. This was only discovered by myself when I had to phone up to query where my order was”

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Posted 7 months ago

Hi Julie Reid, apologies as this falls well short of our usual high levels of service (4.7/5 review overall rating) The relevant team members will be made aware of your feedback so that we can further improve our processes. Apologies once again. Regards, BES

Posted 7 months ago

“Super quick delivery, and completely hassle free. Pricing very competitive too. I woudl defintaley use BES again.”

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Posted 7 months ago

“It replaces toilet seat I already had. Exactly the same and fits original fittings. Excellent description online, good price and delivered quickly.”

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Posted 7 months ago

“My concern was with the delivery from DPD. The order was placed Tuesday for next day delivery. DPD sent a message to say delivery Thursday would be between 17.25 and 18.25. We were in and then received a message to say sorry our driver missed you ? I don't think they even tried! The parcel eventually arrived on Friday. Certainly not next day delivery.”

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Posted 7 months ago

Apologies. Thank you for your feedback and for alerting us about DPD. Thankfully this is a rare occurrence but nevertheless we will continue to review DPD performance at our next partnership meeting. Apologies once again. BES

Posted 7 months ago

“Good price, free delivery, got exactly what I ordered on time- thank you”

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Posted 7 months ago

BES.co.uk is rated 4.7 based on 8,224 reviews