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BES.co.uk Reviews

4.7 Rating 6,889 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 6,889 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read BES.co.uk Reviews
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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous
Anonymous  // 01/01/2019
I've ordered from BES a few times and found the service to be great until now. I called up this morning because my delivery is now a week overdue and the lady on the phone was completely uninterested. I accept it's the courier's fault be she offered no solution or appology
Helpful Report
Posted 5 years ago
Fast and efficient service recommend this company
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Posted 5 years ago
Great service. Delivery & price point! Thank you Kind regards Mark Corker MCS Design and build
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Posted 5 years ago
Great service, quick delivery, good price and perfect fit!
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Posted 5 years ago
Not fitted yet, size etc look great where they are going will write a technical Review later
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Posted 5 years ago
I have dealt with BES on numerous occasions - a safe bet to find the goods I require. Excellent quality with excellent service. Will be back soon.
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Posted 5 years ago
I have dealt with bes for several years now and have always found products,service and delivery to be very reliable
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Posted 5 years ago
The item came extremely promptly and was exactly the dimensions required.
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Posted 5 years ago
First time using BES , fast service and good product range.
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Posted 5 years ago
ordered a hot water cylinder on the 11th May 2020, its now the 18th May 2020, still not received my cylinder, contacted B.E.S. on the 14thMay 2020, to be informed that the issue is with Tuffnells, the cylinder had been sent to the wrong depot, but the depot has crashed.
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Posted 5 years ago
Item as described, good communication from the seller, quick dispatch and delivery, thanks
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Posted 5 years ago
Goods sent as requested. Now buried underground never to be seen again! Staff very helpful. Only problem was with courier (Tufnells) who managed to lose the item for 2 days in spite of it being 5ft across and weighing 56 kilograms. But all right in the end.
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Posted 5 years ago
very happy with service so far and response regarding one item not supplied as out of stock . i am hoping to receive item tomorrow therefore happy to upgrade review then
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Posted 5 years ago
I'll be back time and time again!
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Posted 5 years ago
Good range of product and excellent service. I shall buy from them again
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Posted 5 years ago
Good quick service, correct part, no problems but adverts all over my screen in the following days!
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Posted 5 years ago
Quick response, exactly as described, definitely use again.
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Posted 5 years ago
first time user after having had you recommended from Cornwall and delivered to Lincolnshire ...that's nationwide service.....order arrived well packed but 1 item was missing....job came to a halt....1 phone call later and all sorted item arrived next day (bank holiday weekend) faith restored staff couldn't have been more helpful in current c.v.19 lockup situation your catalogue is now top of the go to pile many thanks
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Posted 5 years ago
Ordered 20mm water pipe. Arrived 2 days later. Vert good service.
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Posted 5 years ago
Very efficient service
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Posted 5 years ago
BES.co.uk is rated 4.7 based on 6,889 reviews