BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,622 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order came perfectly wrapped and on time, at an exceptionally low price. Very impressed yet again!”

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Posted 7 years ago

“First class customer service when returning an item which I ordered incorrectly. My fault. Full refund. No quibble.”

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Posted 7 years ago

“One of the few places on the internet I found what I wanted and at a price I could not find cheaper. Promptly delivered with excellent feedback on order and delivery status. I will use this company again highly recommended Raymond Hancock”

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Posted 7 years ago

“the item i purchased is just the job...its comfortable..very swift with delivery...thank you”

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Posted 7 years ago

“Fast to deliver”

BES.co.uk 5 star review on 8th June 2018

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Posted 7 years ago

“Excellent value great service and fast delivery”

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Posted 7 years ago

“Very prompt with delivery, very helpful with any advice we need. We enjoy doing business with this company and long may that last. Would certainly recommend this company.”

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Posted 7 years ago

“The item was as described and having looked in many other places, I was relieved to finally find a part which fit. Having said that, I paid for Saturday delivery and spend a day waiting in for a shipment which never came. The carrier works on US time so their website is 5 hours out of sync with the UK. The parcel never arrived on Saturday. It was then delivered on Monday, despite the website stating Tuesday, and after a single attempt was taken to a local shop instead. When I picked it up it actually had a label for Saturday delivery. So - massively let down by the carrier and I guess I now know what the initials UPS stand for.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, it is duly noted. At BES we pride ourselves on 5 star customer service and so we are sorry that you are disappointed on this occasion. We were pleased to hear that you were able to find the unusual part you required in stock at BES. However, we were sorry to hear about your experience with the courier. Please note our couriers are currently running a success rate of 99.95% for next day delivery. Unfortunately on this occasion your delivery is one of the very few that did not arrive as intended. Rest assured we do liaise with our couriers every day and will make them aware of the point you raise. Thank you for your custom and we hope that you may reconsider your decision, should the need arise, so we can restore your confidence. Regards, BES

Posted 7 years ago

“Pump is very noisy, and my customer complain about it!!!!”

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Posted 7 years ago

Thank you for your feedback which is duly noted. We have forwarded your comments onto Grundfos. Regards, BES

Posted 7 years ago

“Hi, I ordered multiple fittings and lengths of pipe at a very reasonable price one day, and lo and behold it all arrived free of charge the next day. Very impressive. I would recommend this company to anyone.”

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Posted 7 years ago

“Stocked and supplied what I needed, very efficiently”

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Posted 7 years ago

“Highly recommended, the products that I purchased were excellent quality, sensibly priced and delivered very speedily after being ordered, the web site is also very well put together making it straightforward to search and find what you require. What more is there to say other than top marks all round. Thanks BES. I'll be back again. Steve, West Yorkshire.”

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Posted 7 years ago

“Good selection .quick delivery fair price”

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Posted 7 years ago

“Good price quick delivery a very efficient service.”

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Posted 7 years ago

“I ordered two TRV's with fairly uncommon 10mm pushfit connections (10mm speedfit pipe pushes directly into the TRV body) and they arrived the next day by courier. Also very competitive price. 100% excellent service”

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Posted 7 years ago

“Quick delivery but postage bit high and I didn't ask for the big catalog”

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Posted 7 years ago

“Very fast service, reasonable prices as well. Highly recommended.”

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Posted 7 years ago

“Good quality product and arrived on time. Will certainly use them again.”

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Posted 7 years ago

“Ordered materials 6pm for the next day, delivered 10am the following morning! Great service!”

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Posted 7 years ago

“Good prompt delivery, items where spot on!”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 7,622 reviews