BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,529 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,529 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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BES.co.uk 5 star review on 8th April 2026

Julian Clarke

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, fast delivery, comprehensive product range - could get stuff from BES i literally could not anywhere else easily.”

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Posted 7 years ago

“Could not fault the service, excellent”

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Posted 7 years ago

“Quality fittings, delivered quickly, Perfect!”

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Posted 7 years ago

“Fast efficient service”

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Posted 7 years ago

“Excellent piece of kit,"even talks to me". Easy to set up and alarms very audible. Exactly what we wanted.”

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Posted 7 years ago

Apologies for your delay in getting your Combination Co and Smoke alarm. As advised when we just spoke the item will be back in stock tomorrow and we shall get it shipped out to you then. Apologies again, BES.

Posted 7 years ago

“Gas identification tape on back order! Screwfix have it in stock why cant BES manage that? BES very happy to charge me for it but I am still waiting for the product (2 weeks). Not exactly an obscure item.”

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Posted 7 years ago

Many thanks for your message. A message has been left on your voicemail advising of your expected delivery for your Gas Tape. Any queries please call Sales on 0121 322 6400. Best wishes, BES.

Posted 7 years ago

“Great product range at a good price. Very quick delivery.”

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Posted 7 years ago

“Found the website awkward to use and to order items. Delivery is very expensive and I still had to make a journey to collect the package from the nearest drop off point! Not very impressed!”

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Posted 7 years ago

Thank you for your feedback. We are sorry you had to collect your package from your nearest drop off point. BES provides FREE delivery for all items over £40. All delivery charges are transparent and remain consistent with other merchants in the plumbing, heating and gas supplies industry. Regards, BES Delete

Posted 7 years ago

“Items arrived promptly and as described. Very wide range of products available at competitive prices, pretty much everything you need. I did have a query which was dealt with very promptly.”

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Posted 7 years ago

“Well packaged Item arrived quickly complete with a free extensive catalogue. Winner.👍😀 Many thanks BES.”

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Posted 7 years ago

“Never knew I could purchase from BES until now so will be using more often. Fast service. Well done”

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Posted 7 years ago

“Excellent bit of kit. Certainly did the trick with kitchen cooker hood extractior. Very quiet ! Good quick easy transaction.”

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Posted 7 years ago

“Great company for plumbing supplies, some good deals too and fast delivery. Will definitely continue to use! Well done team BES!”

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Posted 7 years ago

“Correct items, competitively priced, consistently arrive by next day delivery, it's perfect”

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Posted 7 years ago

“Very happy with the quality and service received from BES. The TMV was significantly cheaper than local plumbers merchants for exactly the same make and model almost 50% cheaper. It arrived within two days and was as expected. Do I need to say more. Highly recommended.”

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Posted 7 years ago

“Very fast delivery and exactly what I ordered. Thank you”

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Posted 7 years ago

“Hello, I have no problem about the product - it simple enough for not expecting so. But I am not happy with your delivery services; in placing the order a special query-box asked for instruction/information should no-one be present to accept the delivery. I stipulated clearly to leave the parcel in a safe-place by the front door - but no - the delivery driver could not be bothered! A re-delivery was then organised and again while no-one was present (just for 30min) the delivery was attempted but the instruction given for leaving the parcel were not respected; it was finally at the third attempt that I received the parcel. The point is; what was the point of specifically asking for instruction and then completely ignoring them. I hope in the future we will not need to go to the same process.”

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Posted 7 years ago

Many thanks for your message. Apologies that it took 3 attempts for you to receive your goods. Unfortunately whilst you are able to leave instructions for the delivery it is at the drivers discretion if they think it is safe for them to leave the goods. UPS one of our couriers do have the facility to have goods dropped off at a local collection point - as long as they are not long items, maybe this would be useful on your next order. Best wishes, BES.

Posted 7 years ago

“I couldn’t believe how quickly my order was delivered. On a Saturday too! Product as specified. Thanks”

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Posted 7 years ago

“Excellent service, quick delivery, great prices.”

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Posted 7 years ago

“Prompt service. Couldn't ask for better.”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 7,529 reviews