BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,287 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to find what you want on there website,and as always good quality and at a good price.Will be back”

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Posted 4 years ago

“Almost seems pointless to leave a review of BES. Most gas fitters just see them as one of the staples of the trade I've never had an issue...”

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Posted 4 years ago

“Rubbish service, too much charge including delivery, for one pvc pipe big cardboard but delivered open ended with missing parts. Than they send replacement part but the colour of reducer is completely different..don’t buy..”

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Posted 4 years ago

Thank you for your feedback Dushyant. We are sorry that our courier damaged your packaging in transit. However, we are pleased that your missing part was sent out quickly to minimise any inconvenience. Our delivery charges are clearly stated when orders are placed online. Delivery is FREE for orders over £50. Otherwise our standard charge is highly competitive in the plumbing and heating sector. Regards, BES

Posted 4 years ago

“The part required arrived on time. It was as described and fitted exactly like the original. The ordering process was online and easy to follow.”

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Posted 4 years ago

“Extremely efficient and good quality services”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Ordered one day delivered the next day Brilliant Thankyou”

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Posted 4 years ago

“very impressed with service and delivery spot on”

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Posted 4 years ago

“No comment yet. We will see what the cooperation will be like.”

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Posted 4 years ago

“Order was due on Saturday 22/1/22 Didn’t arrive! Lost a days work for Monday 24/1/22!!!!!!!! No stars I’m afraid!!”

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Posted 4 years ago

“Could not fault service. Product, tracking, delivery to pick up point all first rate. have read other customer reviews regarding delivery and tracking problems but I had no problems at all. Would use again for sure.”

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Posted 4 years ago

“Very efficient service and delivery next day”

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Posted 4 years ago

“Simple to fit and very practical. My mum’s boiler lost pressure 2-3 times a year and always cut out when we were no where around. So fitting this device gave her a couple of weeks notice to ask me to re pressurise the system. So the boiler now never cuts out!🤗”

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Posted 4 years ago

“Arrived on time as requested and the goods were fully as expected.”

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Posted 4 years ago

“Prompt and reliable at a good price.”

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Posted 4 years ago

“42mm.insulation pipe lagging. Ordered standard delivery and here next day.Excellent service and customer service. Cant praise BES enough. Thank you very much.”

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Posted 4 years ago

“First purchase with BES and very impressed. Item arrived next day, competitively priced, and knowledgeable friendly staff as well. Gets my vote 👍”

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Posted 4 years ago

“Great prices and fast delivery”

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Posted 4 years ago

“Great service, and prompt delivery”

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Posted 4 years ago

“Always a good good service 👍”

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Posted 4 years ago

BES.co.uk is rated 4.7 based on 7,287 reviews