BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.69

4.7 Rating 6,423 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid an increased delivery charge for Saturday delivery. My package arrived Tuesday thereafter. I understand in the current climate that delays can happen, but after asking for a refund on the delivery surcharge via your contact us page, I have been completely ignored for one whole week - unacceptable!”

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Posted 5 years ago

Thank you for your feedback. A refund was issued on 31st March via Paypal. Regards, BES

Posted 5 years ago

“Excellent service always”

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Posted 5 years ago

“The order was completed smoothly and although I won't be using the valves immediately, they seem to be of good quality. I have them on other rad's in the house and expect the new ones to be just a good.”

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Posted 5 years ago

“Expansion vessel arrived quickly. My solar heating is now back and running!”

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Posted 5 years ago

“First class service as always”

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Posted 5 years ago

“Very smooth transaction, however, two problems with courier. BES sorted it out and saved the day.”

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Posted 5 years ago

“Unlike a lot of companies they are great to deal with if you have a problem and they do arise from time to time its usually resolved with one call.”

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Posted 5 years ago

“Been using BES for certain supplies for many years and since this most recent order have made another within one week. Obviously will be purchasing again.”

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Posted 5 years ago

“Very good got six items delivered but one was wrong sized however I spoke to an extremely helpful and cheery young lady in customer services (Cathrine) and she sorted the issue and had a new part here by 10 the next morning will use again .”

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Posted 5 years ago

“Excellent service delivered on time all items correct and in good order. Competively priced even after the inclusion of special delivery charges. Excellent tracking information. All good.”

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Posted 5 years ago

“Excellent service next day delivery promised and actually delivered. Would definitely use again. Have already passed information on to friends”

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Posted 5 years ago

“Excellent service, will definitely use this company again.”

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Posted 5 years ago

“Good product with rapid delivery. Very good”

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Posted 5 years ago

“Good products, good prices & good service. I’m impressed that they called me to tell me the package had not reached the courier’s local depot in time for next day delivery (courier’s issue). It was delivered safely following morning.”

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Posted 5 years ago

“As always,good value for money and prompt delivery.”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“Great service great product great price thank you BED”

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Posted 5 years ago

“Thank you for your help A first class company to deal with I will be using you agdd as in”

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Posted 5 years ago

“Stove parts, arrived quickly and well packaged, as described.”

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Posted 5 years ago

“Very quick service , materials delivered next day, excellent”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,423 reviews