BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,636 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described”

Helpful Report

Posted 9 months ago

“No good policy because there is not window of cancell order and not good for refurn even. Good only to sell Regards Nitin”

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Posted 9 months ago

Hi Nitin Kerai, please note we do have a clear returns policy in place at BES. Please email customerservices@bes.co.uk and they will arrange for a return/refund. Regards, BES

Posted 9 months ago

“Great products as always with super fast delivery.”

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Posted 9 months ago

“Excellent service, delivered next day to Perthshire and keenly priced central heating controller.”

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Posted 9 months ago

“Great price and delivery”

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Posted 9 months ago

“All what l ordered was on time and to my satisfaction”

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Posted 9 months ago

“I placed an order with the guarantee of a next day before 10:30 am delivery. I paid the extra charge as requested. This was for a very time sensitive job and was lead to believe it would be here before 10:30am. In fact the part didn’t even arrive that day at all. Which held up the job causing a huge amount of stress for the customer and had to cancel other trades because of this. I’ve had no apology or explanation or an offer of my delivery refund back which was £21.30 !!! Would only order from BES again if the job I was doing wasn’t time restricted and I wasn’t fussed when it arrived”

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Posted 9 months ago

Hi Wayne Stevens, thank you for your feedback. We are very sorry about this as it falls well below our usual high standards. Rest assured a refund is being issued. Your issue has been flagged up with DPD and we have been given an investigation number to ascertain what happened. Sincere apologies. BES Ltd

Posted 9 months ago

“The only company that could supply the item I required with efficiency, thank you”

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Posted 9 months ago

“Competitively priced, very easy to order and collect. Great service, would recommend”

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Posted 9 months ago

“Great company”

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Posted 9 months ago

“Service was fantastic and your delivery Man was so pleasant, Thank you and we will be using your service again 👍”

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Posted 9 months ago

“First time buyer. Unfortunately I had to return a couple of items, the returns process was excellent and the refund was paid promptly. I would definitely recommend this company.”

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Posted 9 months ago

“Very prompt delivery.”

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Posted 9 months ago

“Received on time. All items perfect”

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Posted 9 months ago

“Great range of products and a very quick service, thank you”

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Posted 9 months ago

“Brilliant fast delivery”

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Posted 9 months ago

“Good quaity items, well packed and next day delivery”

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Posted 9 months ago

“Clear product description on the website and prompt and efficient delivery service.”

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Posted 9 months ago

“Ordered on Sunday arrived following day what more could you ask BES have ever let me down with their prices and service .”

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Posted 9 months ago

“Item as expected, delivered on time, first class service.”

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Posted 9 months ago

BES.co.uk is rated 4.7 based on 8,636 reviews