BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,636 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3m of stainless tube. It arrived badly bent. Phoned BES who shipped replacement tube overnight - very impressive. However the replacement tube was also badly bent. Basically the packaging they are using is totally inadequate and disintegrates during transit.”

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Posted 8 months ago

Hi John Corrall, Thank you for your feedback, we are very sorry that your experience falls well below our usual high standards. We have made our warehouse manager aware, so that we can address this. If you need a further replacement please contact customerservices@bes.co.uk Apologies. BES Ltd

Posted 8 months ago

“Absolutely awful, a week chasing a delivery that I was told I wasn’t in !! When I was actually working at the front of my property, then having to chase a large sum of money for a refund being lied to again, being told it had been refunded when it clearly had not. Very disappointing BES”

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Posted 8 months ago

Holmeplumbing&heating Ltd, Firstly please accept our sincere apologies, noting that a full refund is definitely being processed today (also note it will take a few days for your bank to process) DX have let us both down but the delay regarding your full refund is simply unacceptable. We are extremely sorry about your overall experience. A thorough investigation by BES is ongoing, as your experience falls well short of our normally high levels of customer service. We will update this reply in due course. Regards, BES Ltd

Posted 8 months ago

“I am very happy with the product would shop again for other parts”

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Posted 8 months ago

“First time I have used BES, but cannot fault their service, competitive prices, and fast, fast delivery-highly recommended”

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Posted 8 months ago

“5 star service all the time. No wonder you're our first port of call for the products we use. Thank you very much.”

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Posted 8 months ago

“Great service fast delivery all items of high quality”

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Posted 8 months ago

“Good items Good price Fast delivery”

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Posted 8 months ago

“All good thankyou”

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Posted 8 months ago

“Good prices, prompt delivery and easy online ordering”

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Posted 8 months ago

“Very good value and rapid delivery but beyond that, customer service and technical advice is exemplary especially over the phone when you can talk to a real person!!”

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Posted 8 months ago

“Bought IPSO LPG changeover valve with four hoses. Gas registered engineer fitted without any problems and, as expected, it worked perfectly.”

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Posted 8 months ago

“Very good service, very good pricing , in fact just over half the price of toolstation and screwfix !!! Prompt next day reliable delivery by DPD , 100% definitely recommend”

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Posted 8 months ago

“Excellent information on the product and perfect delivery”

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Posted 8 months ago

“Good availability, value and prompt delivery on the date advised.”

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Posted 8 months ago

“Bes never let me down,parts always arrive next day.”

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Posted 8 months ago

“I buy a lot from BES they are a great company to deal with they also send to Northern Ireland unlike other companies that don't. Always delivers in a few days or even next day. Thanks all.”

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Posted 8 months ago

“Every purchase is packed well and delivered quicker than estimated! You have great product range. One thing to note: please allow to chose to leave parcel in safe place. Thanks”

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Posted 8 months ago

“As always, orders are promptly delivered and well packaged. Always brilliant service”

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Posted 8 months ago

“Large range of products.Easy ordering and payment process, delivery on the day I had asked for. Very satisfied.”

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Posted 8 months ago

“Just the product I needed,great price and good delivery would recommend!”

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Posted 8 months ago

BES.co.uk is rated 4.7 based on 8,636 reviews