BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,931 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,931 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an item but BES website didn't advise that it wasn't in stock. Had to wait 16 days for delivery. When I complained I was fobbed off and told I could have sorted it by cancelling the order if I wasn't happy!!!.”

Helpful Report

Posted 7 years ago

Many thanks for your message. We have tried to call you today but was unable to get through. Just to advise your parcel is out for delivery today. Best wishes, BES.

Posted 7 years ago

“Very fast delivery and had everything I needed in stock. What more could one ask ?”

Helpful Report

Posted 7 years ago

“The radiator valves ordered was a good price , easy to order and came in record time. However, you failed miserably by negating to put my name on the parcel (ANYWHERE) working for a mail order company that has a very busy good in dept. This caused the goods in dept having to open my parcel because someone hadn't bothered to put the name on there. To add insult to injury, I stipulated on the order reference my name which again wasn't on the front UPS printed label!”

Helpful Report

Posted 7 years ago

Thank you for your feedback. Please note that when all orders are placed online that adequate boxes to contain name and address details are always provided so they can be completed. Regards, BES

Posted 7 years ago

“Easy to use website. Fantastic range of products and always in stock for next day delivery! A company I can depend on.”

Helpful Report

Posted 7 years ago

“Excellent service. Placed my order at 1850 hours and was able to collect it the following day at lunchtime from my nominated pick-up point.”

Helpful Report

Posted 7 years ago

“It didn’t arrive, unusual as it has always been next day. After enquiring it seems it was delivered but there was no answer. So the delivery was taken to be stored for collection by me, but.... I wasn’t informed.”

Helpful Report

Posted 7 years ago

Many thanks for your message. We did call this morning and have spoken with your colleague. Please call 0121 322 6400 if there are any future issues. Best wishes, BES.

Posted 7 years ago

“Excellent service and very quick delivery, ordered at 5 pm and delivered the following day at 11 am. What more could you ask. Thanks BES”

Helpful Report

Posted 7 years ago

“Free next day delivery, better price than Screwfix - what more can you ask ?”

Helpful Report

Posted 7 years ago

“Very good well priced fast and efficient service. Everything to do with plumbing available and more besides”

Helpful Report

Posted 7 years ago

“Always a joy to do business with BES. Catalog is comprehensive, and prices keen. Website easy to order from. Fast dispatch. And everything just as expected. (non-trade customer)”

Helpful Report

Posted 7 years ago

“Reasonably priced goods, delivered on correct date and location, strongly recommend.”

Helpful Report

Posted 7 years ago

“good service”

Helpful Report

Posted 7 years ago

“Just you want from BES.co.uk”

Helpful Report

Posted 7 years ago

“As always order was delivered correctly and on time.”

Helpful Report

Posted 7 years ago

“large stock available, speedy del and reasonable prices.”

Helpful Report

Posted 7 years ago

“Great service, excellent product - would definitely buy from BES.co.uk again!”

Helpful Report

Posted 7 years ago

“Speedy delivery, competitive prices, can't complain at all”

Helpful Report

Posted 7 years ago

“Great turnaround of the order. One of the toilet seats had a minor fault that could not bee seen whilst still inside its packaging. However, I decided it did not detract from the functionality of the item so did not return it. All in all happy with the part played by BES.”

Helpful Report

Posted 7 years ago

“Great selection good prices and fast delivery.....brilliant service”

Helpful Report

Posted 7 years ago

“Excellent service & competitively priced; will definitely use BES again”

Helpful Report

Posted 7 years ago

BES.co.uk is rated 4.7 based on 7,931 reviews