BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,229 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on. The part I ordered did not fit. No fault of BES being an arm chair plumber I just couldnt get my head around the sizes. Contacted them and they dispatch a return post label and I had refund on the components. Cannot say fairer than that so would completely recomend. Might be worth getting a plumer in to let you know what to order,”

Helpful Report

Posted 9 months ago

“Bought a gas analyser When it came warranty was 2 months out of warranty. So only had 10 months on warranty Must of been sitting in there ware house for over 2 months Very poor”

Helpful Report

Posted 9 months ago

Hi Leonard Gumbs, Apologies about the confusion but rest assured you will NOT lose out re full calibration/shelf life etc. Please see below. We hope that reassures you and clarifies the position. Regards, BES "Testo appreciate when BES buy their analysers that they may not be resold immediately, therefore some shelf life is required when it comes to calibration. When it is time to calibrate your analyser, you will need to include a copy of your BES invoice which will show the date of your purchase. Testo will then calibrate for 12 months but only charge you for 9 months (or reimburse you for the 3 months if you pay in full via their website). It is no trouble to provide a copy of your invoice at any point should you not be able to find it when this time comes."

Posted 9 months ago

“First class service from BES, ordered my part and it arrived the next day. The part replaced the old one and have had no issues with it.”

Helpful Report

Posted 9 months ago

“Great company to deal with. Deliveries have always been on time and products exactly as described. Delivery guys polite and helpful, especially with heavy items.”

Helpful Report

Posted 9 months ago

“superb quick service!”

Helpful Report

Posted 9 months ago

“Excellent service. Could not be quicker delivery.”

Helpful Report

Posted 9 months ago

“Good price. Very quick delivery. No complaints at all.”

Helpful Report

Posted 9 months ago

“Ok, wery quick”

Helpful Report

Posted 9 months ago

“I've been using this company for a few years now. As ever great prices and first class service.”

Helpful Report

Posted 9 months ago

“Always the stock is available and Delivery always on time”

Helpful Report

Posted 9 months ago

“Always on time.”

Helpful Report

Posted 9 months ago

“Supply of Siemems Timer component was correct and promptly delivered. Excellent Service.”

Helpful Report

Posted 9 months ago

“The thermocouples were good quality so hopefully they will deal with the high temperature. Delivery was quick and up to the usual high standards I expect from bes”

Helpful Report

Posted 9 months ago

“Exactly what I wanted and delivered at lightning speed - many thanks”

Helpful Report

Posted 9 months ago

“A very professional way they deal with orders, quick and trouble free.”

Helpful Report

Posted 9 months ago

“Good service and delivery!!”

Helpful Report

Posted 9 months ago

“At the moment 3* Ordered new gauge,pipe and adapter for my candle making for Xmas presents. Unfortunately the set is made up by yourselves and one of the pieces is unavailable until late December😂 I have not cancelled my order as the quality looks good and the price is excellent. I hope to provide 5* in the future. Disappointed but prepared to wait.”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We are really sorry that one of the set items is not currently available (this is very unusual and frustrating for us too, as we pride ourselves regarding our stock levels) We are pleased that you like the quality of the items received so far, for your candle making. Furthermore we thank you for your patience and understanding regarding the fulfilment of your order. Regards, BES

Posted 9 months ago

“Love BES, they carry loads of parts, always have stock, and usually deliver next day. I'm always busy, often have emergency jobs and if I'm honest I'm slightly disorganised, so it's great to have BES on my side, they make me look much better”

Helpful Report

Posted 9 months ago

“Quick efficient service”

Helpful Report

Posted 9 months ago

“Ordered goods, all delivered next day by lunchtime. They all worked well.”

Helpful Report

Posted 9 months ago

BES.co.uk is rated 4.7 based on 8,229 reviews