BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,287 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The drain rods were delivered very quickly particularly given we're under COVID-19. Very impressive.”

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Posted 5 years ago

“Exactly what I ordered and arrived as expected. Even during a pandemic- good work thank you”

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Posted 5 years ago

“Everything was received in good order thank you. I was rather disappointed that it took two days to arrive. I understand times are difficult at the moment but If delivery is going to take two days please tell customers. Did need these parts quickly and that's why I ordered them from you expecting them to be delivered the following day Many thanks Malcolm Morris”

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Posted 5 years ago

“The service is very good, the product, (flue basket), wasn't square with the mounting lugs not parallel, even after bending and re-shaping). There's 2 lots of quality control missed here, one by the manufacturer and by the supplier, hence only 4 stars.”

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Posted 5 years ago

“Nice quick order”

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Posted 5 years ago

“Rapid delivery and 💯 fulfilment Excellent quality products too”

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Posted 5 years ago

“The service was excellent , the delivery was excellent”

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Posted 5 years ago

“Good price, quality products and prompt delivery!”

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Posted 5 years ago

“Good service. Fast delivery”

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Posted 5 years ago

“Happy quick delivery box very well👍”

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Posted 5 years ago

“excellent online service; delivery very prompt; goods in perfect condition; only criticism concerned compatibility of fittings with regard to internal / external diameters, but my question was answered satisfactorily; well done; I shall definitely order from BES again.”

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Posted 5 years ago

“This company is guests class. I ordered parts for an outside water tap. Made an error, called them and changed the order and the revised order and amended bill all occurred seamlessly within 2 days. Fantastic service.”

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Posted 5 years ago

“Efficient service, product as described on the website and good quality.”

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Posted 5 years ago

“Following a failed galvanised connection on my 28 year old bore hole domestic water supply I found myself in a dilemma as to fix it. I stripped out all of the old galvanised fittings much of which were on the point of failure / blockage! As I am on currently on lockdown, a local solution / supply was essential. A quick troll on the internet found BES who supplied me with replacement parts in 316 stainless steel in under 24 hours, delivered to the door!! What excellent service both from Sarah who took the enquiry to the UPS delivery driver. Thank you John & Dawn MacQueen”

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Posted 5 years ago

“Excellent turnaround time considering current circumstance and items arrived well packaged.”

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Posted 5 years ago

“Easy ordering, Quality product, Arrived on time, what more can I say. Thankyou.”

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Posted 5 years ago

“In this strange time, all was delivered on time. All the parts were there. And good quality”

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Posted 5 years ago

“Fast efficient delivery. Perfect”

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Posted 5 years ago

“First class, delivery next day as promised - even in these difficult times!”

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Posted 5 years ago

“Excellent service for my first but,all be it a small one.I do hope to purchase again in the future, backed up by first class delivery many thanks”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 7,287 reviews