BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,638 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was bad. Parcel left in full veiw of passers by. I twice identified where to leave it in a safe place. Very very disappointed”

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Posted 1 year ago

Hi Andrew Pollard, thank you for your feedback. We are sorry that the courier did not follow your instruction, it is very frustrating to read. Rest assured your feedback will be relayed to our courier when we have our next service level agreement meeting. It is of paramount importance that BES maintains it's overall high review score, 4.7/5. Regards, BES

Posted 1 year ago

“Always have what i need and always next day delivery even late at night i get next day. Great prices too”

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Posted 1 year ago

“Ordered radiator valves from BES and they delivered on the day as expected by DPD. Very happy with my experience and will use this company again.”

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Posted 1 year ago

“Ordered 12 chimney cowls on a Friday which were delivered next day at no additional cost. Very impressed with ease of ordering and exceptionally speedy delivery, particularly as delivery charges were included. Product arrived well packaged, is good quality and looks great fitted.”

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Posted 1 year ago

“A great range of products and a quick delivery service. I forgot to order re-enforcers for soft copper tube and they came very quickly without too high a post and packing charge”

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Posted 1 year ago

“Simple ordering, fast delivery. Excellent service.”

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Posted 1 year ago

“BES provided quality products and an excellent service.”

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Posted 1 year ago

“Good range. Easy ordering. Fast delivery. Would buy again.”

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Posted 1 year ago

“Always great service, good stock and swift delivery! Recommended, thanks Russell”

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Posted 1 year ago

“Very good all round, not so common item, ordered online, in stock, shipped straight away. Arrived following day, can't say better than that.”

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Posted 1 year ago

“Great service, fast delivery.”

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Posted 1 year ago

“I have to say that I was very impressed by the service from BES. My utility cupboard door fitted perfectly and took 3mins to install. I ordered it late afternoon and I received it the next day. I recommended BES to my neighbour.”

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Posted 1 year ago

“Dreadful customer service”

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Posted 1 year ago

Hi Bernard Cooke, please can you provide details so that we can follow up your 1star review. BES take customer service very seriously as we strive to further improve our overall high rating 4.7/5. Regards, BES

Posted 1 year ago

“Great website to navigate and very fast next day service. Thank you”

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Posted 1 year ago

“Great service and great quality ball float valves”

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Posted 1 year ago

“Always fantastic service, ordered 8pm parts on site 9Am”

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Posted 1 year ago

“Great range of products. Mostly good value. Brilliant delivery service, very fast.”

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Posted 1 year ago

“great service but had a problem with delivery DPD was a day late & left goods outside at another unit, had tp chase DPD to find out where my order had been delivered to”

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Posted 1 year ago

“Best service in the industry, no doubt.”

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Posted 1 year ago

“Great, just what I needed, quickly!”

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Posted 1 year ago

BES.co.uk is rated 4.7 based on 8,638 reviews