BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,638 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value; quick delivery ; friendly courier Good service all around”

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Posted 1 year ago

“Good prices, good, very quick delivery, can’t go wrong really”

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Posted 1 year ago

“All good as always”

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Posted 1 year ago

“Very helpful when I had delivery address problems. Also, great for technical advice on the phone!”

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Posted 1 year ago

“Very helpful people and good range of products too. The item I bought was exactly what I needed and I could not fet it anywhere else locally.”

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Posted 1 year ago

“Thanks i recieve my order on time with everything inside. . Good service & good prices.”

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Posted 1 year ago

“Very helpful if required. Always on time and resolve any problem”

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Posted 1 year ago

“Product exactly as described and arrived next day and in good condition. Impressed.”

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Posted 1 year ago

“Very good very nice”

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Posted 1 year ago

“Have used BES in the past,couldn't fault products and service,but on this occasion there were issues with faulty products and delivery,main reason for using BES is next day delivery,on this order it took working days,courier was more at fault than BES”

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Posted 1 year ago

Thank you for your feedback Graham Lee. We are pleased that you use us and can't fault our products and service. Sadly the courier has let us down on this occasion (thankfully rare) Of course we raise instances like this when we meet our courier team, to discuss their performance and service delivery metrics. Apologies once again. BES

Posted 1 year ago

“Speedy delivery and quality partts”

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Posted 1 year ago

“very good prices and delivery very swift a pleasant experience thanks B.E.S”

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Posted 1 year ago

“Brilliant service, if only all merchants could be the same”

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Posted 1 year ago

“speedy service and really helpfull staff on the phone if needed”

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Posted 1 year ago

“I ordered the wrong size flexible hose by mistake and BES handled the replacement effortlessly and quickly. Very highly recommended.”

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Posted 1 year ago

“Best price on line and although standard delivery chosen goods arrived next day! Quite useful as it happened.”

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Posted 1 year ago

“I am a regular customer not very good service when collecting goods at the trade counter many times i hva been waiting up to hours also no washroom facilities. Need to have vending machines access to hot beverage.”

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Posted 1 year ago

Hi Mohammed Ali, Thank you for your regular custom and taking the time to provide feedback, it is appreciated. Regarding our 'collection point' we have made the area as comfortable as possible with the physical space that we have on site. However, we take on board your comments and we will further explore your suggestions. Please note that all collections are ready within 30 minutes, this allows the required time for processing and picking from our vast warehouse that stores the huge BES product range. Regards, BES

Posted 1 year ago

“good service”

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Posted 1 year ago

“Normally a great end to end service but i expected to recieve my recent order the next day or the day after (Sat) but that didnt happen until Monday when i was leaving :( . Only 8mm pipe clips but nessesary for the job. Always supernice customer service.”

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Posted 1 year ago

“The fast delivery is what makes it”

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Posted 1 year ago

BES.co.uk is rated 4.7 based on 8,638 reviews